Online check in a bust?
 

Trying to kick off my trip tomorrow by doing the check in online but I get a error message on sas.fi sas.se and blue1.fi, I wonder if its a problem with my res or a general problem... I thought SAS IT would be on super alert for tomorrows festivities :)

I think I've had this problem a couple of times (all of them with KF-operated flights). One time I called SAS IT, who claimed there are two passengers with same name on the flight, disabling the OLCI.

I didn't buy that, so I called Blue1 (a horrendously expensive number) instead: they said name has nothing to do with the problem, but instead the travel agent has not transmitted passengers' titles (MR/MS) with the booking, hence must present ID at the counter. That was nonsense, since the CI worked without problem, without need to scan the passport, with the airport check-in machine.

I did, however, complain to the travel agent afterwards, who replied that there was nothing wrong with the booking... and indeed, I had booked several Blue1 flights around the same time, at the same online TA, and none of the other ones had any check-in problems.

On the other hand, I've also got a general OLCI error message in the past, and only at the airport did it tun out that the flight was actually cancelled.

This flight was booked directly with sas :)

Also picking seats it says unavailbale for all 4 flights :)

SAS IT wakeup!
 

Online check in has been broken for whole of today it seems. Is SAS IT so incompetent they cannot resolve this promptly? Prepare for waiting in check-in counter / automat lines tomorrow as this affects the entire airline.

I had problems with picking seats if my card was entered as silver in the reservation. The system would not recognize entirely that my status is gold. It would say that I can assign seats, but when I clicked on the seat selection it would fail either before loading the seatmap, or just after I selected seats. The workaround I found was to access the reservation from miles-and-more website, fix the card no. there, and then select seats at sas.dk.

I do not recall OLCI problems with tickets bought from SK. I often experience these with tickets bought from expedia, or tickets of other *A carriers serviced by SK in CPH. This is in fact one of the main reasons for me using expedia less and less.