Bloody SAS IT

Old Jan 9, 12, 1:00 pm
  #1  
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Join Date: Sep 2010
Location: CPH, BRU
Programs: LH SEN* (*G), EBD (*G), BA Bronze, KLM Gold, Emirates Silver
Posts: 713
Bloody SAS IT

Trying to book bonus ticket for the weekend, BRU-CPH.

Want me to pay 56.000 miles :-(

And I am not in the "all tickets for points" part of the site.
tgj1974 is offline  
Old Jan 9, 12, 3:23 pm
  #2  
 
Join Date: Sep 2010
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[QUOTE=tgj1974;17779500]Trying to book bonus ticket for the weekend, BRU-CPH.

Want me to pay 56.000 miles :-(


Same for me last week. A bonus booking request CPH-SPU-CPH gave me a price of 52.000 points in eco - including 25 % discount. (in fact: double price)

Called Eurobonus member service "It is because it is not a direct flight but via OSL/ARN/BGO." NOT! The system has never been that, and if I tried to book a few days earlier the price was the correct 26.000.

Bloody SAS IT!
Tango Alpha is offline  
Old Jan 9, 12, 3:42 pm
  #3  
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yeah, direct was only 42.000
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Old Jan 10, 12, 4:52 am
  #4  
 
Join Date: Sep 2004
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Has to be IT-error. Tou should be able to get the member service booking fee waived if call in.
SK_RSJ is offline  
Old Jan 10, 12, 7:00 am
  #5  
 
Join Date: Nov 2008
Location: Stockholm
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Originally Posted by Tango Alpha View Post
Same for me last week. A bonus booking request CPH-SPU-CPH gave me a price of 52.000 points in eco - including 25 % discount. (in fact: double price)

Called Eurobonus member service "It is because it is not a direct flight but via OSL/ARN/BGO." NOT! The system has never been that, and if I tried to book a few days earlier the price was the correct 26.000.

Bloody SAS IT!
That one might actually be correct.

The price for a flight from Denmark to SPU is 30 000 points, but from Norway or Sweden it is 40 000 points.

What happens if you try to fly from CPH to Europe through ARN or OSL, is that you first pay 12 000 points for the flights to ARN/OSL and then 40 000 points for the flight to SPU from there.

There seems to be a rule against "backtracking" this way on awards, or in the words of SAS: "In some cases, there are no direct flights within a zone or between two zones, so you must transit in another zone - which could make the award trip more expensive."
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Old Jan 10, 12, 7:03 am
  #6  
 
Join Date: Nov 2008
Location: Stockholm
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Originally Posted by tgj1974 View Post
yeah, direct was only 42.000

42000 should be the price with a stopover in OSL or ARN (30000 + 12000). A direct flights from BRU to CPH should cost 20 000 points.
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Old Jan 10, 12, 4:38 pm
  #7  
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Join Date: Sep 2010
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Originally Posted by harlekin View Post
42000 should be the price with a stopover in OSL or ARN (30000 + 12000). A direct flights from BRU to CPH should cost 20 000 points.
Precisely, but it was 21K/way excl. stopover.

Ended up booking at SN at 250EUR return. incl. earning 750 points + bonus/leg. Nice compared to SN's 25 % game :-(
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