Old Feb 7, 2018, 3:10 am
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Last edit by: jamesbrownontheroad
Overview

Stockholm-Arlanda Airport has four terminals: T2 (international only), T3, T4 and T5. The original domestic/international distinction between terminals 3, 4 and 5 no longer applies.

Since 2023, T4 and T5 are connected airside by a new corridor. T4 gates are prefixed C, and T5 gates are prefixed D, E and F depending on which pier they’re in.

Terminal 2

This is a small international terminal serving most of the Oneworld airlines (BA, IB), most Skyteam airlines (AF, DL, KL) and some others like Easyjet, Transavia and Vueling.

Check-in is located on the 3rd floor. Desks 1-30 for KL, AF and BA are located in the south-eastern end of the terminal, while desks 51-60 for AY and IB are located in the north-western end of the terminal.

The single security control is on the 3rd floor, close to check-in desk 30. There is a priority lane for security. Walking from check-in to the gates should take 1-4 minutes (plus security).

After security, most shops and restaurants, as well as jetway gates 62-68 for Schengen flights, are located on the 3rd floor. The Schengen area also includes bus gates 61A-C on the 2nd floor, which are also used for bus transfers to and from terminal 5 and from terminal 4. The stairs down to these gates are located opposite gate 64. The Schengen area also includes a restaurant and the Menzies Aurora Lounge on the 4th floor. This is the only lounge in this terminal.

Both passport control points to leave and enter Schengen are located on the 4th floor. The non-Schengen area includes jetway gates 86-87 on the 4th floor, and bus gates 70-72 on the 2nd floor, which are also used for bus transfers to and from terminal 5. There are no lounges, restaurants or shops in the non-Schengen area, only a single vending machine.

Terminal 3

T3 has been closed since the Covid-19 pandemic. PopulAir (formerly Amapola) flights use aircraft stands at T3 but passengers board through bus gates in T5.

Terminal 4

Previously ARN's domestic terminal, T4 is now connected to T5 by an airside corridor from Terminal 5. If you have a valid boarding pass for any flight departing from either T4 or T5, you can pass through security at either terminal. Once airside, it takes about 7-10 minutes to walk between the T4 and T5.

Departing, only Ryanair check-in takes place landside at T4. All other airlines that use T4 are handled through T5. Arriving, all arrivals in T4 use the airside corridor to baggage reclaim and exit via T5.

Check-in is on the 2nd floor with security control on the 3rd floor. The main security point can be reached directly upstairs from the check-in desks, while the fast track control point can be reached from the southern end of Sky City.

T4 gates are numbered C30-C44. Gates C31-C44 have jetways and are located on the 3rd floor, while bus gates C30B-C30D are located on the 2nd floor. There is a small 3rd party lounge operated by Menzies.

Airside bus transfers to T2 and T5 are available from gate C31.

Terminal 5

Terminal 5 serves SAS and all other Star Alliance airlines, plus AY and QR from Oneworld and all other airlines not flying from T2.

Check-in is located in the departure hall on the 3rd floor. SK and partners (LH, OS, LX, AI, FI, BT) check in at desks 71-90 at the north-eastern end of the departure hall, Norwegian has desks 1-12 at the southern end (close to Sky City), while check-in for other airlines is flexible.

There is a single consolidated security checkpoint in T5 which brings you out near the base of the F pier.

The gates are divided into three piers: D, E and F (C pier is in T4). In the D pier are gates D11-D24 (D17-D20 are after passport control for non-Schengen). In the E pier are gates E1-E10 (all Schengen), and in the F pier are gates F26-F39 (on the concourse level Schengen destinations) and gates F58-F69 (on the floor above for non-Schengen destinations).

The passport control for F58-F69 is located on the 3rd floor, immediately before reaching the pier. This pier is used for most SK long-haul flights, most SK flights outside of Schengen, most other long-haul flights from airlines such as TG, SQ, AI, CA, ET, EK, and QR, some other Star Alliance flights from e.g. LH, and charter airlines.

Bus gate F5 within Schengen on the 2nd floor is used for bus transfers from terminal 4, and to and from terminal 2.

Bus gate F1 on the 2nd floor outside Schengen is used for bus transfers to terminal 2 and pier B.

There are four lounges in T5:
  • The SAS Gold Lounge is for Star Alliance Gold cardholders.
  • The SAS Business Lounge is for Star Alliance Business Class and Plus Class passengers.
  • Pearl Lounge is operated by Menzies for TP, Priority Pass and airlines not within Star Alliance.
  • American Express Pop-Up lounge is for eligible card holders, located at the base of the F pier.

The two SAS lounges are the only Star Alliance lounges available in T5. There are no lounges after passport control in either of the gate areas for non-Schengen destinations.

Opposite the elevators and stairs to the lounges, near gate E1 is an SAS service desk. This desk handles airlines such as SK, LH, OS, LX, CA, TG, AI, QR, FI, BT, and a few others. There is no transfer desk which serves Star Alliance members not handled by SK, i.e. SQ, A3, TP, ET, UA, TK.

There are airline service desks in the non-Schengen departure area of the F-pier, but these are not permanently staffed.

Landside transfer

To transfer between the terminals, the following options are available landside, outside the secure area.

Walking – It is recommended to walk indoors. To walk between T5 and the other terminals, you need to walk through the 3rd floor of Sky City. When you pass through T4, you need to go down to the 2nd floor at one end of the terminal and up to the 3rd floor again in the other end of the terminal – there are elevators available. Approximate walking times: T2-T3 3 minutes; T2-T4 5 minutes; T2-T5 10-15 minutes; T3-T4 5 minutes; T3-T5 10-15 minutes; T4-T5 5-8 minutes.

Train – It is possible to use the Arlanda Express train for transfers between T2/T3 and T5 and v.v. The train leaves from underground stations at both ends. During most of the day, there are trains every 15 minutes. The journey itself takes 1 minute.

Bus – There are three landside buses for the long-term parking which can also be used for transfers from T5-T4, T5-T2, and T4-T2. To reach T3, take the bus to T2 and walk from there. Note that these are one-way buses, so it is not possible to use these buses the other way, e.g. T2-T5. Bus number 4 leaves from bus stop 4 with 8 departures per hour, while buses number 3 and P1 leave from bus stop number 3 with 4 departures each per hour. Buses number 3 and 4 also stop in front of Sky City.

Airside transfer within SchengenMost transfers within Schengen happen within Terminal 5.

If you need to transfer within Schengen between Terminals 5 and 2, a transfer bus is available on request from 06.00-22.00. Go to gates 61C in Terminal 2, and gates T11 and F5 in Terminal 5. The bus must be summoned by pressing a call button.

Airside transfer from a non-Schengen country to a Schengen country

In Terminal 5, you will arrive gates D17-20 or gates F58-69 of Terminal 5.

Transferring from outside the Schengen Area to a Schengen country, you will go through passport control and then security. The signage immediately after immigration can be confusing, since it does not clearly say "Tranfers" or "Connections". Look instead for signage towards numbered gates. Do not go towards baggage reclaim. You will need to scan the boarding pass for your next flight to clear security.

Airside transfer from a non-Schengen country to another non-Schengen country

Transferring from outside the Schengen Area to another destination outside the Schengen Area, you do not need to pass through passport control. If you arrive and depart from an F gate, you can walk through a security checkpoint. If you arrive and depart from D and F gate areas, a bus transfer is available. Find the bus at gate D24 (for non-Schengen gates D17-20), and gate F1 (for non-Schengen arrivals to gates F58-F69). You will normally have to press a button to call for the bus. The bus can also connect you to gate 70 in the non-Schengen area of Terminal 2.

Sky City

Sky City is the name of the complex located landside between T4 and T5 with offices, shops, restaurants, two hotels, a drug store and the entrance to the underground Arlanda Central Station.

If you arrive or depart on an SL, SJ or Vy train, you will pass through Arlanda Central Station. The Arlanda Express train to Stockholm Central Station, meanwhile, leaves from two dedicated stations: Arlanda North under terminal 5, and Arlanda South located under and between terminals 2 and 4.

Hotels

The Radisson Blu Arlanda and the Clarion Hotel Arlanda are accessed directly from within the Sky City concourse, without going outside. They are the closest in-airport hotels to the terminals.

The Comfort Hotel Arlanda is accessed by following the corridor from Sky City past the other two hotels, descending an escalator to street level, and crossing the street. The walking distance is approximately 200 metres further than the hotels in Sky City, but the difference in price can justify this.

If your SAS flight is delayed or cancelled overnight, you will most likely receive a voucher to one of these hotels, usually the Clarion.

Additionally, there are hotels elsewhere on the airport which are accessible by the free and frequent ALFA airport transfer bus. These include the Radisson Blu Arlandia (not to be confused with the Radisson Blu Arlanda above), the Forenom Aparthotel, and the Jumbo Stay Hostel - the world’s only hotel in a retired Boeing 747 jet.

Other hotels such as the Quality Hotel Arlandastad XPO might have the word “Arlanda” in the name but are not on the airport itself and require paid or less frequent complimentary hotel shuttles, normally from the bus stops outside T4.

Airport/city transfers

Taxis are available outside arrivals.

Arlanda Express trains depart from Arlanda North (T5) and Arlanda South (T2) non-stop to Stockholm Central. Journey time 18 minutes. 320kr one way, 600kr return, group discounts available, children free.

Local SL, UL and Mälartåg trains, as well as long-distance SJ and Vy trains, depart from a separate station Arlanda Central (under Sky City). Your ticket must include a special airport station entry/exit fee to use any of these trains. Including the fee, a 120-minute SL ticket anywhere in Stockholm costs 171kr. Journey time approximately 40 minutes

Flyggbussarna, Flixbus and Vy buses depart from outside T3. Journey time approximately 45-60 minutes.

The cheapest but slowest route from Arlanda to Stockholm uses SL buses and trains via Mârsta. Every 30 minutes a bus (line 583) connects Sky City and T2 to Märsta station, from where SL trains (lines 41 and 42) depart towards Stockholm Odenplan, Stockholm City Södertälje and Nynäshamn. 39kr single ticket, total journey time approx. 60 minutes to central Stockholm.













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Connections in Stockholm (ARN)

Old Jan 20, 2024, 6:33 am
  #706  
 
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Originally Posted by flights_1
If I’m catching the 5:55pm BA flight to London and flying business class, can I afford to take the 4pm train from Stockholm Central, or is that cutting it far too close?

thanks
Sort of depends on which train you're referring to. If you're referring to Arlanda Express, it takes 18 min to get you to ARN (barring an accident) and at that time on weekdays it runs every 10 minutes. ARN terminal 2 is small so 1.5 h is definitely sufficient time. You'll have fast track through security although T2 security usually doesn't take too long even without. If you visit the lounge "upstairs" (Pearl T2), just remember that you need to pass through passport control to reach your gate, i.e., after your lounge visit. Most likely, your flight will be the only non-Schengen flight from T2 around that time, so if there are queues, you're all heading for the same flight.
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Old Jan 20, 2024, 9:26 pm
  #707  
 
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At that time of the day the last thing you want to be doing is get into traffic and use a taxi as Swedes are terrible at building and planning infrastructure so it will e congestion hell. It would be fine if the AE was more reliable than it has been lately, while accidents are very rare the issue is that it runs on a shared track and its becoming more and more common that its delayed in transit because of other trains. My intended 18 min trip on Saturday ended up taking 47 minutes because of a broken train in front the AE causing it to drive at < 40 KM/H. I'd leave earlier to ensure a timely arrival.
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Old Jan 21, 2024, 4:41 am
  #708  
 
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Originally Posted by FlyingMoose
At that time of the day the last thing you want to be doing is get into traffic and use a taxi as Swedes are terrible at building and planning infrastructure so it will e congestion hell. It would be fine if the AE was more reliable than it has been lately, while accidents are very rare the issue is that it runs on a shared track and its becoming more and more common that its delayed in transit because of other trains. My intended 18 min trip on Saturday ended up taking 47 minutes because of a broken train in front the AE causing it to drive at < 40 KM/H. I'd leave earlier to ensure a timely arrival.
Then you were definitely unlucky. I've never been more than around 10 min late with Arlanda Express (and if there's a delay of more than 5 min you get a voucher for a new ticket, so they don't plan on being 5 min late very often). AFAIK, they only have shared tracks for the short final stretch out to Arlanda, that's why they are able to be fast. FlyingMoose was this very recently, with full service restored, or when they were operating a reduced schedule on one track past the site where they derailed this summer, with full repairs taking quite some time? My guess would be that security stops due to persons (I'd say "idiots"...) in the track area (stopping trains on all tracks until they've been cleared) would be more common than broken down trains on the short stretch of shared tracks.
Admittedly, I use the commuter train more often than Arlanda Express, so I guess that on average I've used it once every 1-2 months in recent years.
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Old Jan 29, 2024, 1:24 pm
  #709  
 
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Originally Posted by Tomas E
Then you were definitely unlucky. I've never been more than around 10 min late with Arlanda Express (and if there's a delay of more than 5 min you get a voucher for a new ticket, so they don't plan on being 5 min late very often). AFAIK, they only have shared tracks for the short final stretch out to Arlanda, that's why they are able to be fast. FlyingMoose was this very recently, with full service restored, or when they were operating a reduced schedule on one track past the site where they derailed this summer, with full repairs taking quite some time? My guess would be that security stops due to persons (I'd say "idiots"...) in the track area (stopping trains on all tracks until they've been cleared) would be more common than broken down trains on the short stretch of shared tracks.
Admittedly, I use the commuter train more often than Arlanda Express, so I guess that on average I've used it once every 1-2 months in recent years.
I noticed in the news today that Arlanda Express (and the majority of all other northbound trains from Stockholm Central Station) were cancelled for about one hour mid-day due to a power line being torn down. Seems they fixed it surprisingly fast, if the interruption only lasted an hour. So a number of travelers today had experiences similar to those of FlyingMoose , although I've still been spared.
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Old Jan 30, 2024, 7:15 am
  #710  
 
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I had another delayed experience coming back this weekend with the AE. Unfortunately its still faster than an Uber at most times of the day. I would still advice a greater buffer than you'd have needed in the past.
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Old Feb 7, 2024, 10:37 am
  #711  
 
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40min

Will 40 minutes be enough to connect flights from HEL-ARN-AMS (both are schengen) with just hand luggage? Flights arrive/departure from T5. Thanks
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Old Feb 7, 2024, 3:34 pm
  #712  
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Originally Posted by mepu
Will 40 minutes be enough to connect flights from HEL-ARN-AMS (both are schengen) with just hand luggage? Flights arrive/departure from T5. Thanks
Yes it is generally fine. As long as it is on one ticket.
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Old Feb 8, 2024, 4:34 am
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Sounds like an all SK itinerary, is it a single one? 40 minutes is plenty of time to move between gates but if they are separate itineraries you're cutting it very short.
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Old Mar 10, 2024, 11:58 am
  #714  
 
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Sorry if this is already somewhere in the thread. I have a SAS flight KRN ARN LHR tomorrow with a tight 40 min connection time. Do I have to clear security, or just passport control to leave Schengen? Are we likely to make the connection and any tips to help us do so?
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Old Mar 10, 2024, 12:13 pm
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Originally Posted by Notagoldmember
Sorry if this is already somewhere in the thread. I have a SAS flight KRN ARN LHR tomorrow with a tight 40 min connection time. Do I have to clear security, or just passport control to leave Schengen? Are we likely to make the connection and any tips to help us do so?
Only passport control. (Transfer security is only for non-Schengen to Schengen.) The only tip is to go there directly because 40 min is definitely tight, but take enough time to check the gate of your ARN-LHR flight, since there are two non-Schengen zones in ARN terminal 5: the upper floor of pier F and the outer part of pier D. Most of the time, SAS non-Schengen flights depart from pier F, but sometimes from pier D. All gate numbers have a letter in front of them and the signs are clear.

A 40 min connection should be SK1045 arriving at 1535 and SK1523 departing at 1620? If you miss your connection you can take comfort in the fact that SAS has two later direct flights to LHR tomorrow, plus a couple of connecting flights via OSL or CPH, and BA has another two direct flights.

Last edited by Tomas E; Mar 10, 2024 at 12:23 pm
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Old Mar 10, 2024, 1:50 pm
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Originally Posted by Notagoldmember
Sorry if this is already somewhere in the thread. I have a SAS flight KRN ARN LHR tomorrow with a tight 40 min connection time. Do I have to clear security, or just passport control to leave Schengen? Are we likely to make the connection and any tips to help us do so?
Passport control only, shouldn’t be an issue as long as your flight is on time.
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Old Mar 11, 2024, 1:03 am
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Thank you both. Yes, that’s correct on the flights. The existence of back up flights was one reason I booked it, but hoping to get home on time🤞
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Old Mar 25, 2024, 6:22 am
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ARN connection question

Are T2 and T5 connected airside?

if I arrive on Finnair from HEL and self transferring to an SAS flight (no checked bags), will I have to re-clear security?

Please advise. Thank you.
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Old Mar 25, 2024, 7:09 am
  #719  
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Originally Posted by Buster CT1K
Are T2 and T5 connected airside?

if I arrive on Finnair from HEL and self transferring to an SAS flight (no checked bags), will I have to re-clear security?

Please advise. Thank you.
​​​​​​
There is a bus you can call. It does not have a regular schedule, on demand.
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Old Mar 25, 2024, 7:25 am
  #720  
 
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Upon arrival in ARN-T2, look for gate 61C. Go downstairs and in the waiting area you just push a button to summon the bus. It'll take you to T5.
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