Old Feb 7, 2018, 3:10 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: jamesbrownontheroad
Overview

Stockholm-Arlanda Airport has four terminals: T2 (international only), T3, T4 and T5. The original domestic/international distinction between terminals 3, 4 and 5 no longer applies.

Since 2023, T4 and T5 are connected airside by a new corridor. T4 gates are prefixed C, and T5 gates are prefixed D, E and F depending on which pier they’re in.

Terminal 2

This is a small international terminal serving most of the Oneworld airlines (BA, IB), most Skyteam airlines (AF, DL, KL) and some others like Easyjet, Transavia and Vueling.

Check-in is located on the 3rd floor. Desks 1-30 for KL, AF and BA are located in the south-eastern end of the terminal, while desks 51-60 for AY and IB are located in the north-western end of the terminal.

The single security control is on the 3rd floor, close to check-in desk 30. There is a priority lane for security. Walking from check-in to the gates should take 1-4 minutes (plus security).

After security, most shops and restaurants, as well as jetway gates 62-68 for Schengen flights, are located on the 3rd floor. The Schengen area also includes bus gates 61A-C on the 2nd floor, which are also used for bus transfers to and from terminal 5 and from terminal 4. The stairs down to these gates are located opposite gate 64. The Schengen area also includes a restaurant and the Menzies Aurora Lounge on the 4th floor. This is the only lounge in this terminal.

Both passport control points to leave and enter Schengen are located on the 4th floor. The non-Schengen area includes jetway gates 86-87 on the 4th floor, and bus gates 70-72 on the 2nd floor, which are also used for bus transfers to and from terminal 5. There are no lounges, restaurants or shops in the non-Schengen area, only a single vending machine.

Terminal 3

T3 has been closed since the Covid-19 pandemic. PopulAir (formerly Amapola) flights use aircraft stands at T3 but passengers board through bus gates in T5.

Terminal 4

Previously ARN's domestic terminal, T4 is now connected to T5 by an airside corridor from Terminal 5. If you have a valid boarding pass for any flight departing from either T4 or T5, you can pass through security at either terminal. Once airside, it takes about 7-10 minutes to walk between the T4 and T5.

Departing, only Ryanair check-in takes place landside at T4. All other airlines that use T4 are handled through T5. Arriving, all arrivals in T4 use the airside corridor to baggage reclaim and exit via T5.

Check-in is on the 2nd floor with security control on the 3rd floor. The main security point can be reached directly upstairs from the check-in desks, while the fast track control point can be reached from the southern end of Sky City.

T4 gates are numbered C30-C44. Gates C31-C44 have jetways and are located on the 3rd floor, while bus gates C30B-C30D are located on the 2nd floor. There is a small 3rd party lounge operated by Menzies.

Airside bus transfers to T2 and T5 are available from gate C31.

Terminal 5

Terminal 5 serves SAS and all other Star Alliance airlines, plus AY and QR from Oneworld and all other airlines not flying from T2.

Check-in is located in the departure hall on the 3rd floor. SK and partners (LH, OS, LX, AI, FI, BT) check in at desks 71-90 at the north-eastern end of the departure hall, Norwegian has desks 1-12 at the southern end (close to Sky City), while check-in for other airlines is flexible.

There is a single consolidated security checkpoint in T5 which brings you out near the base of the F pier.

The gates are divided into three piers: D, E and F (C pier is in T4). In the D pier are gates D11-D24 (D17-D20 are after passport control for non-Schengen). In the E pier are gates E1-E10 (all Schengen), and in the F pier are gates F26-F39 (on the concourse level Schengen destinations) and gates F58-F69 (on the floor above for non-Schengen destinations).

The passport control for F58-F69 is located on the 3rd floor, immediately before reaching the pier. This pier is used for most SK long-haul flights, most SK flights outside of Schengen, most other long-haul flights from airlines such as TG, SQ, AI, CA, ET, EK, and QR, some other Star Alliance flights from e.g. LH, and charter airlines.

Bus gate F5 within Schengen on the 2nd floor is used for bus transfers from terminal 4, and to and from terminal 2.

Bus gate F1 on the 2nd floor outside Schengen is used for bus transfers to terminal 2 and pier B.

There are four lounges in T5:
  • The SAS Gold Lounge is for Star Alliance Gold cardholders.
  • The SAS Business Lounge is for Star Alliance Business Class and Plus Class passengers.
  • Pearl Lounge is operated by Menzies for TP, Priority Pass and airlines not within Star Alliance.
  • American Express Pop-Up lounge is for eligible card holders, located at the base of the F pier.

The two SAS lounges are the only Star Alliance lounges available in T5. There are no lounges after passport control in either of the gate areas for non-Schengen destinations.

Opposite the elevators and stairs to the lounges, near gate E1 is an SAS service desk. This desk handles airlines such as SK, LH, OS, LX, CA, TG, AI, QR, FI, BT, and a few others. There is no transfer desk which serves Star Alliance members not handled by SK, i.e. SQ, A3, TP, ET, UA, TK.

There are airline service desks in the non-Schengen departure area of the F-pier, but these are not permanently staffed.

Landside transfer

To transfer between the terminals, the following options are available landside, outside the secure area.

Walking – It is recommended to walk indoors. To walk between T5 and the other terminals, you need to walk through the 3rd floor of Sky City. When you pass through T4, you need to go down to the 2nd floor at one end of the terminal and up to the 3rd floor again in the other end of the terminal – there are elevators available. Approximate walking times: T2-T3 3 minutes; T2-T4 5 minutes; T2-T5 10-15 minutes; T3-T4 5 minutes; T3-T5 10-15 minutes; T4-T5 5-8 minutes.

Train – It is possible to use the Arlanda Express train for transfers between T2/T3 and T5 and v.v. The train leaves from underground stations at both ends. During most of the day, there are trains every 15 minutes. The journey itself takes 1 minute.

Bus – There are three landside buses for the long-term parking which can also be used for transfers from T5-T4, T5-T2, and T4-T2. To reach T3, take the bus to T2 and walk from there. Note that these are one-way buses, so it is not possible to use these buses the other way, e.g. T2-T5. Bus number 4 leaves from bus stop 4 with 8 departures per hour, while buses number 3 and P1 leave from bus stop number 3 with 4 departures each per hour. Buses number 3 and 4 also stop in front of Sky City.

Airside transfer within SchengenMost transfers within Schengen happen within Terminal 5.

If you need to transfer within Schengen between Terminals 5 and 2, a transfer bus is available on request from 06.00-22.00. Go to gates 61C in Terminal 2, and gates T11 and F5 in Terminal 5. The bus must be summoned by pressing a call button.

Airside transfer from a non-Schengen country to a Schengen country

In Terminal 5, you will arrive gates D17-20 or gates F58-69 of Terminal 5.

Transferring from outside the Schengen Area to a Schengen country, you will go through passport control and then security. The signage immediately after immigration can be confusing, since it does not clearly say "Tranfers" or "Connections". Look instead for signage towards numbered gates. Do not go towards baggage reclaim. You will need to scan the boarding pass for your next flight to clear security.

Airside transfer from a non-Schengen country to another non-Schengen country

Transferring from outside the Schengen Area to another destination outside the Schengen Area, you do not need to pass through passport control. If you arrive and depart from an F gate, you can walk through a security checkpoint. If you arrive and depart from D and F gate areas, a bus transfer is available. Find the bus at gate D24 (for non-Schengen gates D17-20), and gate F1 (for non-Schengen arrivals to gates F58-F69). You will normally have to press a button to call for the bus. The bus can also connect you to gate 70 in the non-Schengen area of Terminal 2.

Sky City

Sky City is the name of the complex located landside between T4 and T5 with offices, shops, restaurants, two hotels, a drug store and the entrance to the underground Arlanda Central Station.

If you arrive or depart on an SL, SJ or Vy train, you will pass through Arlanda Central Station. The Arlanda Express train to Stockholm Central Station, meanwhile, leaves from two dedicated stations: Arlanda North under terminal 5, and Arlanda South located under and between terminals 2 and 4.

Hotels

The Radisson Blu Arlanda and the Clarion Hotel Arlanda are accessed directly from within the Sky City concourse, without going outside. They are the closest in-airport hotels to the terminals.

The Comfort Hotel Arlanda is accessed by following the corridor from Sky City past the other two hotels, descending an escalator to street level, and crossing the street. The walking distance is approximately 200 metres further than the hotels in Sky City, but the difference in price can justify this.

If your SAS flight is delayed or cancelled overnight, you will most likely receive a voucher to one of these hotels, usually the Clarion.

Additionally, there are hotels elsewhere on the airport which are accessible by the free and frequent ALFA airport transfer bus. These include the Radisson Blu Arlandia (not to be confused with the Radisson Blu Arlanda above), the Forenom Aparthotel, and the Jumbo Stay Hostel - the world’s only hotel in a retired Boeing 747 jet.

Other hotels such as the Quality Hotel Arlandastad XPO might have the word “Arlanda” in the name but are not on the airport itself and require paid or less frequent complimentary hotel shuttles, normally from the bus stops outside T4.

Airport/city transfers

Taxis are available outside arrivals.

Arlanda Express trains depart from Arlanda North (T5) and Arlanda South (T2) non-stop to Stockholm Central. Journey time 18 minutes. 320kr one way, 600kr return, group discounts available, children free.

Local SL, UL and Mälartĺg trains, as well as long-distance SJ and Vy trains, depart from a separate station Arlanda Central (under Sky City). Your ticket must include a special airport station entry/exit fee to use any of these trains. Including the fee, a 120-minute SL ticket anywhere in Stockholm costs 171kr. Journey time approximately 40 minutes

Flyggbussarna, Flixbus and Vy buses depart from outside T3. Journey time approximately 45-60 minutes.

The cheapest but slowest route from Arlanda to Stockholm uses SL buses and trains via Mârsta. Every 30 minutes a bus (line 583) connects Sky City and T2 to Märsta station, from where SL trains (lines 41 and 42) depart towards Stockholm Odenplan, Stockholm City Södertälje and Nynäshamn. 39kr single ticket, total journey time approx. 60 minutes to central Stockholm.













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Connections in Stockholm (ARN)

Old Jan 8, 2022, 10:54 am
  #601  
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Originally Posted by tr3k
Google maps shows Menzies lounge as still closed.
Their “Norrsken” lounge is open.
That’s the lounge that AY currently uses.
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Old Jan 8, 2022, 12:45 pm
  #602  
 
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Originally Posted by GUWonder
I would just go landside and deal with AY check-in landside, because AY’s ground-handling agents airside aren’t always willing to go the extra step at ARN.
If I do that - have to gointo the regular check in line, and then regular security. That likely will take a while.
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Old Jan 8, 2022, 1:53 pm
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Originally Posted by tr3k
If I do that - have to gointo the regular check in line, and then regular security. That likely will take a while.
If you're somewhere in the vicinity of gate 1 (where the lounges and the SAS transfer check-in desk are located), you need to go downstairs through the baggage claim hall, exit through customs, and go upstairs to the departure hall. That would take something like 3-5 minutes. Finnair has separate check-in desks, so a worst-case scenario is that you're stuck behind other passengers on the same flight. Security lines aren't that long nowadays. How much time do you have for your transfer?
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Old Jan 8, 2022, 3:39 pm
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Originally Posted by RedChili
If you're somewhere in the vicinity of gate 1 (where the lounges and the SAS transfer check-in desk are located), you need to go downstairs through the baggage claim hall, exit through customs, and go upstairs to the departure hall. That would take something like 3-5 minutes. Finnair has separate check-in desks, so a worst-case scenario is that you're stuck behind other passengers on the same flight. Security lines aren't that long nowadays. How much time do you have for your transfer?
2-3 hours if all goes well. If security lines are short - might be worth going that route.
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Old Feb 1, 2022, 2:51 pm
  #605  
 
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Separate tickets

ARRIVING ARN T5 AMS-ARN 16:40 ON KLM. DEPARTING T2 ARN-HELSINKI 18:35 ON FINNAIR. NO CHECKED LUGGAGE. CAN I MAKE THE CONNECTION IN ONE HOUR AND 35 MINUTES ?

Thanks
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Old Feb 1, 2022, 9:53 pm
  #606  
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Originally Posted by drlbrty
ARRIVING ARN T5 AMS-ARN 16:40 ON KLM. DEPARTING T2 ARN-HELSINKI 18:35 ON FINNAIR. NO CHECKED LUGGAGE. CAN I MAKE THE CONNECTION IN ONE HOUR AND 35 MINUTES ?

Thanks
Are you eligible to enter Sweden? Otherwise that might be a blocker in the first place. The landside walk from T5 arrivals to T2 security is around 15 minutes. In normal days, it would probably be running it a bit close for separate tickets, since things can take much more time due to document checks etc. these days, for me it would be too close for comfort, but in theory it can be done....
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Old Feb 2, 2022, 6:40 am
  #607  
 
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Originally Posted by CPH-Flyer
Are you eligible to enter Sweden? Otherwise that might be a blocker in the first place. The landside walk from T5 arrivals to T2 security is around 15 minutes. In normal days, it would probably be running it a bit close for separate tickets, since things can take much more time due to document checks etc. these days, for me it would be too close for comfort, but in theory it can be done....
AY is nowadays using T5 at ARN
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Old Feb 2, 2022, 6:46 am
  #608  
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Originally Posted by Purjelentaja
AY is nowadays using T5 at ARN
Well that makes life easier...
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Old Feb 2, 2022, 7:47 am
  #609  
 
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Originally Posted by drlbrty
ARRIVING ARN T5 AMS-ARN 16:40 ON KLM. DEPARTING T2 ARN-HELSINKI 18:35 ON FINNAIR. NO CHECKED LUGGAGE. CAN I MAKE THE CONNECTION IN ONE HOUR AND 35 MINUTES ?

Thanks
Originally Posted by Purjelentaja
AY is nowadays using T5 at ARN
Originally Posted by CPH-Flyer
Well that makes life easier...
Actually, it doesn't, because KLM is in T2. So his transfer will be opposite of what he wrote: Arrival KLM T2, departure AY T5.
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Old Feb 2, 2022, 9:52 am
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RC is correct. KLM arrives at T2. The danger of multi-tasking; I transposed T5 & T2. Either way it looks tight.

Thanks to all.
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Old Mar 21, 2022, 6:01 am
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Good morning

I am arriving into ARN T5 at 10:45am on BA 776 in a few days, departing a few hours later on EK158 (separate tix).

As far as I can tell, I will be arriving into and departing from T5, non-Schenghen.

Although I am fully vaccinated and will have a PCR test, I have had trouble at the Swedish border during COVID previously due to the (small, obscure) country in which I had my COVID vaccinations in. I would prefer to stay airside if possible.

My question therefore is - is there an airside transfer desk at T5 where I would be able to check in to my Emirates flight? My ultimate destination is Australia so there will be paperwork to be checked and I doubt online check-in will work.

Many thanks in advance for your help!
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Old Mar 21, 2022, 7:19 am
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Originally Posted by bipolarbear12
My question therefore is - is there an airside transfer desk at T5 where I would be able to check in to my Emirates flight? My ultimate destination is Australia so there will be paperwork to be checked and I doubt online check-in will work.
No, you have to clear immigration, then re-clear security before you reach the airside again.
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Old Mar 21, 2022, 8:10 am
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Tomorrow's SK EWR-ARN flight was cancelled and they've rerouted me through EWR-OSL-ARN. Will now be arriving from OSL at 10:30 then have an 11:15 to VBY. All one ticket. VBY flight is on the ATR-72 are those running out of T5 as well right now? Seems pretty dicey. Any thoughts or tips? Thanks.
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Old Mar 21, 2022, 9:16 am
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Originally Posted by 84fiero
Tomorrow's SK EWR-ARN flight was cancelled and they've rerouted me through EWR-OSL-ARN. Will now be arriving from OSL at 10:30 then have an 11:15 to VBY. All one ticket. VBY flight is on the ATR-72 are those running out of T5 as well right now? Seems pretty dicey. Any thoughts or tips? Thanks.
Yes, it's been from a handful of different gates in T5 in recent weeks, although quite often bussed to a remote stand east of the F-pier.
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Old May 31, 2022, 3:36 am
  #615  
 
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I have the following booked but not paid yet for connection in ARN
Emirates EK157 is scheduled to land at 13:10
Finnair FY29 to JFK is scheduled to depart 14:50
I will be traveling with luggage that needs to be checked
Do you think this will be sufficient time?
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