Old Feb 7, 2018, 3:10 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: jamesbrownontheroad
Overview

Stockholm-Arlanda Airport has four terminals: T2 (international only), T3, T4 and T5. The original domestic/international distinction between terminals 3, 4 and 5 no longer applies.

Since 2023, T4 and T5 are connected airside by a new corridor. T4 gates are prefixed C, and T5 gates are prefixed D, E and F depending on which pier theyre in.

Terminal 2

This is a small international terminal serving most of the Oneworld airlines (BA, IB), most Skyteam airlines (AF, DL, KL) and some others like Easyjet, Transavia and Vueling.

Check-in is located on the 3rd floor. Desks 1-30 for KL, AF and BA are located in the south-eastern end of the terminal, while desks 51-60 for AY and IB are located in the north-western end of the terminal.

The single security control is on the 3rd floor, close to check-in desk 30. There is a priority lane for security. Walking from check-in to the gates should take 1-4 minutes (plus security).

After security, most shops and restaurants, as well as jetway gates 62-68 for Schengen flights, are located on the 3rd floor. The Schengen area also includes bus gates 61A-C on the 2nd floor, which are also used for bus transfers to and from terminal 5 and from terminal 4. The stairs down to these gates are located opposite gate 64. The Schengen area also includes a restaurant and the Menzies Aurora Lounge on the 4th floor. This is the only lounge in this terminal.

Both passport control points to leave and enter Schengen are located on the 4th floor. The non-Schengen area includes jetway gates 86-87 on the 4th floor, and bus gates 70-72 on the 2nd floor, which are also used for bus transfers to and from terminal 5. There are no lounges, restaurants or shops in the non-Schengen area, only a single vending machine.

Terminal 3

T3 has been closed since the Covid-19 pandemic. PopulAir (formerly Amapola) flights use aircraft stands at T3 but passengers board through bus gates in T5.

Terminal 4

Previously ARN's domestic terminal, T4 is now connected to T5 by an airside corridor from Terminal 5. If you have a valid boarding pass for any flight departing from either T4 or T5, you can pass through security at either terminal. Once airside, it takes about 7-10 minutes to walk between the T4 and T5.

Departing, only Ryanair check-in takes place landside at T4. All other airlines that use T4 are handled through T5. Arriving, all arrivals in T4 use the airside corridor to baggage reclaim and exit via T5.

Check-in is on the 2nd floor with security control on the 3rd floor. The main security point can be reached directly upstairs from the check-in desks, while the fast track control point can be reached from the southern end of Sky City.

T4 gates are numbered C30-C44. Gates C31-C44 have jetways and are located on the 3rd floor, while bus gates C30B-C30D are located on the 2nd floor. There is a small 3rd party lounge operated by Menzies.

Airside bus transfers to T2 and T5 are available from gate C31.

Terminal 5

Terminal 5 serves SAS and all other Star Alliance airlines, plus AY and QR from Oneworld and all other airlines not flying from T2.

Check-in is located in the departure hall on the 3rd floor. SK and partners (LH, OS, LX, AI, FI, BT) check in at desks 71-90 at the north-eastern end of the departure hall, Norwegian has desks 1-12 at the southern end (close to Sky City), while check-in for other airlines is flexible.

There is a single consolidated security checkpoint in T5 which brings you out near the base of the F pier.

The gates are divided into three piers: D, E and F (C pier is in T4). In the D pier are gates D11-D24 (D17-D20 are after passport control for non-Schengen). In the E pier are gates E1-E10 (all Schengen), and in the F pier are gates F26-F39 (on the concourse level Schengen destinations) and gates F58-F69 (on the floor above for non-Schengen destinations).

The passport control for F58-F69 is located on the 3rd floor, immediately before reaching the pier. This pier is used for most SK long-haul flights, most SK flights outside of Schengen, most other long-haul flights from airlines such as TG, SQ, AI, CA, ET, EK, and QR, some other Star Alliance flights from e.g. LH, and charter airlines.

Bus gate F5 within Schengen on the 2nd floor is used for bus transfers from terminal 4, and to and from terminal 2.

Bus gate F1 on the 2nd floor outside Schengen is used for bus transfers to terminal 2 and pier B.

There are four lounges in T5:
  • The SAS Gold Lounge is for Star Alliance Gold cardholders.
  • The SAS Business Lounge is for Star Alliance Business Class and Plus Class passengers.
  • Pearl Lounge is operated by Menzies for TP, Priority Pass and airlines not within Star Alliance.
  • American Express Pop-Up lounge is for eligible card holders, located at the base of the F pier.

The two SAS lounges are the only Star Alliance lounges available in T5. There are no lounges after passport control in either of the gate areas for non-Schengen destinations.

Opposite the elevators and stairs to the lounges, near gate E1 is an SAS service desk. This desk handles airlines such as SK, LH, OS, LX, CA, TG, AI, QR, FI, BT, and a few others. There is no transfer desk which serves Star Alliance members not handled by SK, i.e. SQ, A3, TP, ET, UA, TK.

There are airline service desks in the non-Schengen departure area of the F-pier, but these are not permanently staffed.

Landside transfer

To transfer between the terminals, the following options are available landside, outside the secure area.

Walking It is recommended to walk indoors. To walk between T5 and the other terminals, you need to walk through the 3rd floor of Sky City. When you pass through T4, you need to go down to the 2nd floor at one end of the terminal and up to the 3rd floor again in the other end of the terminal there are elevators available. Approximate walking times: T2-T3 3 minutes; T2-T4 5 minutes; T2-T5 10-15 minutes; T3-T4 5 minutes; T3-T5 10-15 minutes; T4-T5 5-8 minutes.

Train It is possible to use the Arlanda Express train for transfers between T2/T3 and T5 and v.v. The train leaves from underground stations at both ends. During most of the day, there are trains every 15 minutes. The journey itself takes 1 minute.

Bus There are three landside buses for the long-term parking which can also be used for transfers from T5-T4, T5-T2, and T4-T2. To reach T3, take the bus to T2 and walk from there. Note that these are one-way buses, so it is not possible to use these buses the other way, e.g. T2-T5. Bus number 4 leaves from bus stop 4 with 8 departures per hour, while buses number 3 and P1 leave from bus stop number 3 with 4 departures each per hour. Buses number 3 and 4 also stop in front of Sky City.

Airside transfer within SchengenMost transfers within Schengen happen within Terminal 5.

If you need to transfer within Schengen between Terminals 5 and 2, a transfer bus is available on request from 06.00-22.00. Go to gates 61C in Terminal 2, and gates T11 and F5 in Terminal 5. The bus must be summoned by pressing a call button.

Airside transfer from a non-Schengen country to a Schengen country

In Terminal 5, you will arrive gates D17-20 or gates F58-69 of Terminal 5.

Transferring from outside the Schengen Area to a Schengen country, you will go through passport control and then security. The signage immediately after immigration can be confusing, since it does not clearly say "Tranfers" or "Connections". Look instead for signage towards numbered gates. Do not go towards baggage reclaim. You will need to scan the boarding pass for your next flight to clear security.

Airside transfer from a non-Schengen country to another non-Schengen country

Transferring from outside the Schengen Area to another destination outside the Schengen Area, you do not need to pass through passport control. If you arrive and depart from an F gate, you can walk through a security checkpoint. If you arrive and depart from D and F gate areas, a bus transfer is available. Find the bus at gate D24 (for non-Schengen gates D17-20), and gate F1 (for non-Schengen arrivals to gates F58-F69). You will normally have to press a button to call for the bus. The bus can also connect you to gate 70 in the non-Schengen area of Terminal 2.

Sky City

Sky City is the name of the complex located landside between T4 and T5 with offices, shops, restaurants, two hotels, a drug store and the entrance to the underground Arlanda Central Station.

If you arrive or depart on an SL, SJ or Vy train, you will pass through Arlanda Central Station. The Arlanda Express train to Stockholm Central Station, meanwhile, leaves from two dedicated stations: Arlanda North under terminal 5, and Arlanda South located under and between terminals 2 and 4.

Hotels

The Radisson Blu Arlanda and the Clarion Hotel Arlanda are accessed directly from within the Sky City concourse, without going outside. They are the closest in-airport hotels to the terminals.

The Comfort Hotel Arlanda is accessed by following the corridor from Sky City past the other two hotels, descending an escalator to street level, and crossing the street. The walking distance is approximately 200 metres further than the hotels in Sky City, but the difference in price can justify this.

If your SAS flight is delayed or cancelled overnight, you will most likely receive a voucher to one of these hotels, usually the Clarion.

Additionally, there are hotels elsewhere on the airport which are accessible by the free and frequent ALFA airport transfer bus. These include the Radisson Blu Arlandia (not to be confused with the Radisson Blu Arlanda above), the Forenom Aparthotel, and the Jumbo Stay Hostel - the worlds only hotel in a retired Boeing 747 jet.

Other hotels such as the Quality Hotel Arlandastad XPO might have the word Arlanda in the name but are not on the airport itself and require paid or less frequent complimentary hotel shuttles, normally from the bus stops outside T4.

Airport/city transfers

Taxis are available outside arrivals.

Arlanda Express trains depart from Arlanda North (T5) and Arlanda South (T2) non-stop to Stockholm Central. Journey time 18 minutes. 320kr one way, 600kr return, group discounts available, children free.

Local SL, UL and Mlartg trains, as well as long-distance SJ and Vy trains, depart from a separate station Arlanda Central (under Sky City). Your ticket must include a special airport station entry/exit fee to use any of these trains. Including the fee, a 120-minute SL ticket anywhere in Stockholm costs 171kr. Journey time approximately 40 minutes

Flyggbussarna, Flixbus and Vy buses depart from outside T3. Journey time approximately 45-60 minutes.

The cheapest but slowest route from Arlanda to Stockholm uses SL buses and trains via Mrsta. Every 30 minutes a bus (line 583) connects Sky City and T2 to Mrsta station, from where SL trains (lines 41 and 42) depart towards Stockholm Odenplan, Stockholm City Sdertlje and Nynshamn. 39kr single ticket, total journey time approx. 60 minutes to central Stockholm.













Print Wikipost

Connections in Stockholm (ARN)

Old Jan 6, 2022, 6:00 pm
  #586  
 
Join Date: Oct 2018
Posts: 1,670
Originally Posted by anabolism
I've wondered about this, since everything I can find on official web sites is specifically about entering Sweden.

UPDATE: I did find it; there's an exemption for:
Yes, but HEL-ARN-TLL is all in the "domestic"/Schengen part of the airport and, as such, isn't really "international" IMO
tr3k is offline  
Old Jan 7, 2022, 3:25 am
  #587  
 
Join Date: Aug 2011
Location: CDG
Programs: SK Gold, AF Gold, Marriott Platinum
Posts: 3,744
Originally Posted by tr3k
Yes, but HEL-ARN-TLL is all in the "domestic"/Schengen part of the airport and, as such, isn't really "international" IMO
International means international. The average passenger needn't (and most likely doesn't) distinguish between Schengen and non-Schengen. If one is simply connecting in ARN to another destination outside of Sweden, the exemption applies. Any other reading would be outrageous IMHO.
gojko88 is offline  
Old Jan 7, 2022, 6:18 am
  #588  
 
Join Date: May 2017
Posts: 2,021
Originally Posted by gojko88
International means international. The average passenger needn't (and most likely doesn't) distinguish between Schengen and non-Schengen. If one is simply connecting in ARN to another destination outside of Sweden, the exemption applies. Any other reading would be outrageous IMHO.
International transit area means international transit area which normally means the part of an airport which is outside the Schengen Area.
tr3k and DrinkSlinger like this.
Im a new user is offline  
Old Jan 7, 2022, 9:58 am
  #589  
 
Join Date: Oct 2018
Posts: 1,670
Originally Posted by gojko88
International means international. The average passenger needn't (and most likely doesn't) distinguish between Schengen and non-Schengen. If one is simply connecting in ARN to another destination outside of Sweden, the exemption applies. Any other reading would be outrageous IMHO.
It says "stay in the international transit areas". So, those passengers on (very much) international itineraries who, nevertheless, do not stay in the "international transit areas" are not exempt. Domestic/"Schengen" airport area is not an "international transit area".
DrinkSlinger likes this.
tr3k is offline  
Old Jan 7, 2022, 10:01 am
  #590  
 
Join Date: Aug 2011
Location: CDG
Programs: SK Gold, AF Gold, Marriott Platinum
Posts: 3,744
I disagree. International means between any two foreign countries. Someone flying HEL-ARN-TLL would be doing an international transit at ARN by any conceivable definition of the term.
gojko88 is offline  
Old Jan 7, 2022, 1:37 pm
  #591  
Suspended
 
Join Date: Nov 2020
Location: United States (mostly), New Zealand (sometimes), Sweden (now and then)
Posts: 868
Originally Posted by gojko88
I disagree. International means between any two foreign countries. Someone flying HEL-ARN-TLL would be doing an international transit at ARN by any conceivable definition of the term.
Not by the border control definition. And that's what matters when it comes to covid testing entry restrictions.
DrinkSlinger is offline  
Old Jan 7, 2022, 2:43 pm
  #592  
 
Join Date: Sep 2012
Location: AGH
Posts: 5,995
This is the definition used by TravelDoc/TIMATIC:

Travelling within the Schengen Area is considered domestic travel for immigration purposes, therefore connecting flights where the passenger is travelling within or more Schengen countries do not count as transit journeys
fassy is offline  
Old Jan 7, 2022, 6:00 pm
  #593  
 
Join Date: May 2008
Location: ARN
Posts: 3,486
Originally Posted by Im a new user
International transit area means international transit area which normally means the part of an airport which is outside the Schengen Area.
Originally Posted by tr3k
It says "stay in the international transit areas". So, those passengers on (very much) international itineraries who, nevertheless, do not stay in the "international transit areas" are not exempt. Domestic/"Schengen" airport area is not an "international transit area".
When it comes to most Schengen airports, you're right, but when it comes to ARN, you're wrong.

ARN has two international terminals and two domestic terminals. Domestic flights are in terminals 3 and 4, while international flights are in terminals 2 and 5. Both international terminals are divided into a Schengen area, and a non-Schengen area. (To be pedantic, terminal 5 actually has two separate non-Schengen areas.) If you want to exit the international Schengen area, you need to pass through customs. The international Schengen area has tax-free stores, where you can buy cheap alcohol and tobacco, if you're on a flight to a place outside of the EU customs union, such as Norway, Switzerland, the Canary Islands, or Aland. Passengers on a Schengen-domestic connection will need to leave the international area and go through customs before heading to their domestic flight in one of the domestic terminals.

On the other hand, both domestic terminals are currently closed, so domestic flights depart from the same area as the international Schengen flights. It's a special situation right now.
GUWonder and gojko88 like this.
RedChili is offline  
Old Jan 7, 2022, 9:44 pm
  #594  
 
Join Date: Oct 2018
Posts: 1,670
Ok, so this may be more appropriate in the AY forum - but will try here. Is there a "transfer counter" at ARN (like the one at CPH)?
I am arriving on SK and flying out on AY internationally. Would like, if possible, to stay airside and avoid re-clearing security - but do need to check in for the AY flight (document checks and all that).
tr3k is offline  
Old Jan 8, 2022, 2:52 am
  #595  
 
Join Date: May 2008
Location: ARN
Posts: 3,486
SAS has a transfer counter, but pre-pandemic, AY was handled by Menzies, which doesn't have one. If that's still the case, the safest bet would be to do it at the departure gate, or, if you see Menzies staff at some other departure gate, ask them.
RedChili is offline  
Old Jan 8, 2022, 9:31 am
  #596  
 
Join Date: Oct 2018
Posts: 1,670
Originally Posted by RedChili
SAS has a transfer counter, but pre-pandemic, AY was handled by Menzies, which doesn't have one. If that's still the case, the safest bet would be to do it at the departure gate, or, if you see Menzies staff at some other departure gate, ask them.
Thank you, understood. The flight is to a finicky destination with lots of paperwork - not sure if waiting till departure gate opens is entirely safe (but we'll see).
tr3k is offline  
Old Jan 8, 2022, 10:24 am
  #597  
Suspended
 
Join Date: Nov 2019
Location: The part of NC where we have electricity, paved roads, and high school diplomas.
Programs: AA Platinum
Posts: 3,132
Originally Posted by tr3k
Ok, so this may be more appropriate in the AY forum - but will try here. Is there a "transfer counter" at ARN (like the one at CPH)?
I am arriving on SK and flying out on AY internationally. Would like, if possible, to stay airside and avoid re-clearing security - but do need to check in for the AY flight (document checks and all that).
Originally Posted by RedChili
SAS has a transfer counter, but pre-pandemic, AY was handled by Menzies, which doesn't have one. If that's still the case, the safest bet would be to do it at the departure gate, or, if you see Menzies staff at some other departure gate, ask them.
AY is still handled by Menzies.
The Menzies lounge may have staff that can assist with AY checkin.
WindowSeatFlyer is offline  
Old Jan 8, 2022, 10:25 am
  #598  
 
Join Date: May 2017
Posts: 2,021
Originally Posted by RedChili
On the other hand, both domestic terminals are currently closed, so domestic flights depart from the same area as the international Schengen flights. It's a special situation right now.
In other words, there is currently no separete area for international Schengen flights. When people start flying more again, it will probably change back to the way it used to be, but we are not there yet.

Also, an international transit area is usually defined as an area outside the Schengen Area, even if international transit within the Schengen Area is separated from domestic travel within a country.
Im a new user is offline  
Old Jan 8, 2022, 10:40 am
  #599  
 
Join Date: Oct 2018
Posts: 1,670
Originally Posted by WindowSeatFlyer
AY is still handled by Menzies.
The Menzies lounge may have staff that can assist with AY checkin.
Google maps shows Menzies lounge as still closed.
Regardless, as a "business light" pax I do not have access to it (although I guess I can talk at the door )
tr3k is offline  
Old Jan 8, 2022, 10:44 am
  #600  
Suspended
 
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
Originally Posted by tr3k
Ok, so this may be more appropriate in the AY forum - but will try here. Is there a "transfer counter" at ARN (like the one at CPH)?
I am arriving on SK and flying out on AY internationally. Would like, if possible, to stay airside and avoid re-clearing security - but do need to check in for the AY flight (document checks and all that).
I would just go landside and deal with AY check-in landside, because AYs ground-handling agents airside arent always willing to go the extra step at ARN.
GUWonder is offline  

Thread Tools
Search this Thread

Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.