ARN Connection [merged]

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Stockholm-Arlanda Airport has four terminals: Two international (T2 and T5), and two domestic (T3 and T4). From the south to the north, the layout is as follows:

Terminal 2

This is a small international terminal. The only Star Alliance airline in terminal 2 is Croatia Airlines. In addition, this terminal also serves most Oneworld airlines (BA, AY, IB), most Skyteam airlines (KL, AF, OK, DL), plus some others like Easyjet, AtlasGlobal, Vueling, Wow, and Nextjet.

There are short walks within the terminal. Check-in is located on the 3rd floor. Desks 1-30 for KL, AF, BA and OK are located in the south-eastern end of the terminal, while desks 51-60 for AY and IB are located in the north-western end of the terminal, close to the entrance for T3.

The single security control is on the 3rd floor, close to check-in desk 30. There is a priority lane for security. Walking from check-in to the gates should take 1-4 minutes (plus security).

After security, most shops and restaurants, as well as jetway gates 62-68 for Schengen flights, are located on the 3rd floor. The Schengen area also includes bus gates 61A-C on the 2nd floor, which are also used for bus transfers to and from terminal 5 and from terminal 4. The stairs down to these gates are located opposite gate 64. The Schengen area also includes a restaurant and the Menzies Aurora Lounge on the 4th floor. This is the only lounge in this terminal.

Both passport control points to leave and enter Schengen are located on the 4th floor. The extra-Schengen area includes jetway gates 86-87 on the 4th floor, and bus gates 70-72 on the 2nd floor, which are also used for bus transfers to and from terminal 5. There are no lounges, restaurants or shops in the extra-Schengen area, only a single vending machine.

Terminal 3

This is a tiny domestic terminal which mainly serves Nextjet turboprop flights to tertiary Swedish destinations.

Check-in is on the 3rd floor, the single security control and gates 53-59 are located on the 2nd floor. There is no lounge, and no bus transfer to and from other terminals. Planes are usually parked within walking distance from the gates.

Terminal 4

This is the main domestic terminal, which serves SK and Norwegian.

Check-in is on the 2nd floor. There are two security control points on the 3rd floor: The main point can be reached directly upstairs from the check-in desks, while the fast track control point can be reached from the southern end of Sky City.

SK has a single lounge on the 4th floor, opposite gate 38. There is an SK transfer desk, which is located close to gate 34. Jetway gates 31-44 are located on the 3rd floor, while bus gates 30B-30D are located on the 2nd floor, which are also used for bus transfers to terminals 2 and 5. The stairs leading down to these gates are located at gate 31.

The entrance to the Stay&Fly capsule inspired hotel is located near the check-in desks on the 2nd floor.

Sky City

Sky City is a building located between terminals 4 and 5 which includes offices, shops, restaurants, a drug store, the Radisson Blue Sky City Hotel, the Sky Bridge which leads to the Clarion Hotel Arlanda, and the entrance to the underground Arlanda Central Station which serves all trains except the Arlanda Express. (The Arlanda Express train to Stockholm Central Station leaves from two different stations: Arlanda North under terminal 5, and Arlanda South located under and between terminals 2 and 4.)

Terminal 5

Terminal 5 is the major international terminal which serves SK and all other Star Alliance airlines except Croatia Airlines, plus QR from Oneworld, SU and RO from Skyteam, and all other airlines not flying from terminal 2.

All check-in desks are located in the departure hall on the 3rd floor. SK and partners (LH, OS, LX, AI, FI, BT) check in at desks 71-90 at the north-eastern end of the departure hall, Norwegian has desks 1-12 at the southern end (close to Sky City), while check in for other airlines are never set in stone.

There are two security control points: One is at the southern end next to check-in desk 1, which includes a priority lane. The other is at the north-eastern end next to check-in desk 90, which includes a separate fast-track point. After having passed through this northern control point, all passengers must go through the large duty-free store. All gates can be reached through either security point.

The gates are divided into three piers: The formerly named pier B, the formerly named pier A, and the officially named pier F.

Pier B (former, unofficial name)
Pier B includes 3rd floor jetway gates 11-16, which are used for Schengen flights. Many Norwegian flights depart from these gates, plus usually A3 and TP from Star Alliance, and some occasional flights from SK, OS, or LX. There is no lounge in pier B. When the gate number includes a B, e.g. gate 14B, it means that its used for smaller airplanes that cannot dock at the jetway, or as a bus gate.

Pier B also includes 3rd floor jetway gates 17-20, which are used for extra-Schengen flights. The most frequent airlines here are TK, UA, SU, Norwegian, charter airlines, plus an occasional SK flight, and others. There is only a single cafe in the extra-Schengen area. This area also includes gate 24 on the 2nd floor for bus transfers to and from terminal 2 and pier F.

There is a new gate for bus transfers at this pier called 11Y, but as I have never been there, I cannot comment on what transfers are available there.

Pier A (former, unofficial name)
Pier A is solely used for Schengen flights. This is where you will find many flights from SK, LH, OS, LX, LO, FI, and charter airlines. Pier A includes 3rd floor jetway gates 1-10. When the gate number includes a B, e.g. gate 4B, it means that its used for smaller airplanes that cannot dock at the jetway, or as a bus gate.

Gate 10C on the 2nd floor is used for bus transfers from terminal 4, and to and from terminal 2 and pier F.

There are three lounges on the 4th floor next to gate 1: The SK Gold Lounge for Star Alliance gold card holders, the SK Business Lounge for Star Alliance business class and SK plus passengers, and the Menzies Business Lounge for TP, Priority Pass and airlines not within Star Alliance. These SK lounges are the only Star Alliance lounges available in terminal 5.

There is an SK transfer desk located next to gate 1, just opposite the stairs leading up to the lounges. This transfer desk handles airlines such as SK, LH, OS, LX, CA, TG, AI, QR, FI, BT, and a few others. There is no transfer desk which serves Star Alliance members not handled by SK, i.e. SQ, A3, TP, ET, UA, TK.

Pier F (official name)
Pier F is divided between gates F26-F39 on the 3rd floor for Schengen flights, and F58-F69 on the 4th floor for extra-Schengen flights. The passport control to leave Schengen is located on the 3rd floor, immediately before reaching the pier.

This pier is used for all SK long-haul flights, most SK flights outside of Schengen, most other long-haul flights from airlines such as TG, SQ, AI, CA, ET, EK, and QR, some other Star Alliance flights from e.g. LH, and charter airlines.

Bus gate F5 within Schengen on the 2nd floor is used for bus transfers from terminal 4, and to and from terminal 2. Bus gate F1 on the 2nd floor outside Schengen is used for bus transfers to terminal 2 and pier B.

Gates F26 and F34 are always used as bus gates, while several other gates may occasionally also be used as bus gates, most notably F30 and F38.

There are two lounges in pier F: The Menzies Executive Lounge on the 3rd floor for Schengen departures, and the Stockholm Arlanda Lounge on the 4th floor for extra-Schengen departures (mainly AI, SQ, EK and QR).

Landside transfer

To transfer between the terminals, the following options are available landside, meaning that you have to enter Schengen and leave the secure area, which entails going through security again in the terminal of your departure:

Walking It is recommended to walk indoor. To walk between T5 and the other terminals, you need to walk through the 3rd floor of Sky City. When you pass through T4, you need to go down to the 2nd floor at one end of the terminal and up to the 3rd floor again in the other end of the terminal there are elevators available. Approximate walking times: T2-T3 3 minutes; T2-T4 5 minutes; T2-T5 10-15 minutes; T3-T4 5 minutes; T3-T5 10-15 minutes; T4-T5 5-8 minutes.

Train It is possible to use the Arlanda Express train for transfers between T2/T3 and T5 and v.v. The train leaves from underground stations at both ends. During most of the day, there are trains every 15 minutes. The journey itself takes 1 minute.

Bus There are three landside buses for the long-term parkings which can also be used for transfers from T5-T4, T5-T2, and T4-T2. To reach T3, take the bus to T2 and walk from there. Note that these are one-way buses, so it is not possible to use these buses the other way, e.g. T2-T5. Bus number 4 leaves from bus stop 4 with 8 departures per hour, while buses number 3 and P1 leave from bus stop number 3 with 4 departures each per hour. Buses number 3 and 4 also stop in front of Sky City.

Airside transfer within Schengen

Bus transfer is available between three terminals: T2, T4 and three separate gates in T5. Note that it is not possible to take this bus to T4, only from T4. This bus departs from gate 61C in T2, gate 30D in T4, gate 11Y in T5 (for gates 11-20), gate 10C in T5 (for gates 1-10), and gate F5 in T5 (for gates F26-F69). You may have to press a button to call for the bus. From T4 you need to press a button to call a bus and the waiting time could be up to 10 minutes (done that on Feb.16 2018) - it might be faster to walk if you are in a hurry.

Airside transfer outside of Schengen

Bus transfer is available between both international terminals. The bus leaves from and arrives at gate 70 in T2, gate 24 in T5 (for gates 17-20), and gate F1 in T5 (for gates F58-F69). Note that if you board the bus at gate F1, you will need to go through security before being allowed on the bus. Also note that if you arrive with the bus to gate F1, you will need to go through security before reaching gates F58-F69. There is no security control at gates 70 and 24. You may have to press a button to call for the bus.

Note that due to the way the terminals have been built, all passengers arriving from outside of Schengen will have to go through security for any transfer, including passengers arriving from EU countries like the UK or Ireland.
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Old May 3, 19, 3:19 pm
  #481  
 
Join Date: Sep 2005
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Thank you everyone! I booked the connection and am optimistic that I will make it. Learned a valuable lesson about Norwegian as well.
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Old May 15, 19, 6:12 pm
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Advice needed! Is 1 hour enough to transfer from CA911 (arrive at T5) to DY2857 (a Norwegian Air flight also departs from T5 to London LGW), given that no delay in CA911 and with only one hand bag? Is going through the passport control unavoidable or I could just go to the gate? Many thanks!
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Old May 15, 19, 11:16 pm
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Originally Posted by QW5000 View Post
Advice needed! Is 1 hour enough to transfer from CA911 (arrive at T5) to DY2857 (a Norwegian Air flight also departs from T5 to London LGW), given that no delay in CA911 and with only one hand bag? Is going through the passport control unavoidable or I could just go to the gate? Many thanks!
I assume the airport is ARN. If correct, given the layout of ARN you might have to go through security once and passport control twice, but it should still be OK IMHO.
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Old May 15, 19, 11:58 pm
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Originally Posted by highupinthesky View Post
I assume the airport is ARN. If correct, given the layout of ARN you might have to go through security once and passport control twice, but it should still be OK IMHO.
As long as OP is ready to buy a new ticket, then it is a gamble that could work. I would not put two flights on separate tickets this close though.
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Old May 16, 19, 12:55 am
  #485  
 
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Originally Posted by QW5000 View Post
Advice needed! Is 1 hour enough to transfer from CA911 (arrive at T5) to DY2857 (a Norwegian Air flight also departs from T5 to London LGW), given that no delay in CA911 and with only one hand bag? Is going through the passport control unavoidable or I could just go to the gate? Many thanks!
Originally Posted by highupinthesky View Post
I assume the airport is ARN. If correct, given the layout of ARN you might have to go through security once and passport control twice, but it should still be OK IMHO.
Strictly speaking, you don't have to go through passport control, but it may be the quicker way.

You can take the transfer bus from gate F1 to gate 24, but you will have to wait for the bus and wait for a security agent to check you before getting on the bus. The bus transfer could easily take 15-20 minutes, plus five minutes of walking from the plane to F1.

Walking the entire way should take around 10-15 minutes, but you would have to do as Highupinthesky says, go through passport control twice and security once. And the lines for passport control can be extremely long when CA911 arrives, and QW5000 would need to have a passport which arrives for entry into Schengen.

Also, something to take into consideration is the fact that CA911 is, in my experience, one of the more delay prone flights into ARN, with delays of more than an hour not uncommon. Checking Flightaware for the last 13 flights, there were three flights with delays of 14-23 minutes, and three flights with delays of 32-50 minutes. So, 23% of the flights were so much delayed that there's absolutely no chance that you'll make it, and 23% so much delayed that you would probably not make it. And even with an on-time arrival, it's a bit tight.

All in all, I would say that you have about a 40% chance of making it.
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Old May 16, 19, 1:31 am
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Originally Posted by RedChili View Post
Strictly speaking, you don't have to go through passport control, but it may be the quicker way.
I haven never done none Schengen to none Schengen in ARN. In CPH you used to not have to go through passport or security check, but that has changed so now now need to do that for a lot of countries.

Originally Posted by RedChili View Post
You can take the transfer bus from gate F1 to gate 24, but you will have to wait for the bus and wait for a security agent to check you before getting on the bus. The bus transfer could easily take 15-20 minutes, plus five minutes of walking from the plane to F1.
Not sure why you mention the bus. Both flights arrive and depart from T5

Originally Posted by RedChili View Post
Walking the entire way should take around 10-15 minutes, but you would have to do as Highupinthesky says, go through passport control twice and security once. And the lines for passport control can be extremely long when CA911 arrives, and QW5000 would need to have a passport which arrives for entry into Schengen.
The 2 times passport check and 1 time security check is only valid if one of the fights arrive/depart from pier A and the other from pier F. The 2 pier's are only connected through the Schengen area, hence you will have to enter the Schengen area through passport and security check, and exit it again through passport check.
If both flights arrive and depart from the same pier it will be max 1 time passport and security check if any.

Last edited by highupinthesky; May 16, 19 at 1:38 am
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Old May 16, 19, 2:21 am
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Originally Posted by highupinthesky View Post
Not sure why you mention the bus. Both flights arrive and depart from T5
It is mentioned because Arlanda has 2 non Schengen areas in T5 that are not connected. The F gates and gates 11 to 24. it is possible to enter Schengen and walk accross. If OP does not have a Schengen visa, or want to avoid two times passport control, there is the option to take a bus between the two.
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Old May 16, 19, 2:32 am
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Originally Posted by CPH-Flyer View Post
It is mentioned because Arlanda has 2 non Schengen areas in T5 that are not connected. The F gates and gates 11 to 24. it is possible to enter Schengen and walk accross. If OP does not have a Schengen visa, or want to avoid two times passport control, there is the option to take a bus between the two.
Correct. The positive thing is that gate F1 is in the same "room" or hall as immigration for the F gates, so the OP will have to go to this hall anyway. And when arriving there, (s)he can basically just look how long the lines for immigration are, and just turn his/her head to see whether there's a bus parked outside, or whether there's a security guard at gate F1, and then make his/her choice based upon that.
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Old May 16, 19, 2:46 am
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Originally Posted by CPH-Flyer View Post
It is mentioned because Arlanda has 2 non Schengen areas in T5 that are not connected. The F gates and gates 11 to 24. it is possible to enter Schengen and walk accross. If OP does not have a Schengen visa, or want to avoid two times passport control, there is the option to take a bus between the two.
I was aware of the 2 none Schengen areas (pier A and F), but not that there is a bus between them. Thanks for that clarification.
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Old May 16, 19, 2:49 am
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Originally Posted by RedChili View Post
Correct. The positive thing is that gate F1 is in the same "room" or hall as immigration for the F gates, so the OP will have to go to this hall anyway. And when arriving there, (s)he can basically just look how long the lines for immigration are, and just turn his/her head to see whether there's a bus parked outside, or whether there's a security guard at gate F1, and then make his/her choice based upon that.
I've spend quite a number of days/nights at the Radisson Sky City. At some point in time I actually started thinking about decorating the room in my style, since I always got the same room with a free view to the airside. During this time I saw CA dock at pier A at least once, so OP might have to take the bus in the other direction.
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Old May 16, 19, 4:56 am
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Thank you all very much for sharing the experience and knowledge. I guess that I will find an alternative route, but I enjoyed exploring the potentially possible connection way.
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Old May 16, 19, 6:46 am
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Originally Posted by QW5000 View Post
Thank you all very much for sharing the experience and knowledge. I guess that I will find an alternative route, but I enjoyed exploring the potentially possible connection way.
As far as I remember SK have flights ARN-LHR, and DY probably have later flights too (haven't checked the time schedule)
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Old May 16, 19, 7:12 am
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Originally Posted by highupinthesky View Post
As far as I remember SK have flights ARN-LHR, and DY probably have later flights too (haven't checked the time schedule)
SK does have six direct flights ARN-LHR:
  • 07:55 – 09:35
  • 11:15 – 12:55
  • 15:25 – 17:00
  • 16:15 – 17:50
  • 18:20 – 19:55
  • 19:40 – 21:15
So does BA with a very similar schedule:
  • 07:45 – 09:30
  • 11:30 – 13:15
  • 13:20 – 15:05
  • 15:25 – 17:05
  • 18:05 – 19:50
  • 21:20 – 22:50
Probably would book BA0783 (21:20) or SK 1572 (19:40)
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Old May 17, 19, 12:45 am
  #494  
 
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Easyjet has a departure to Luton around 21:30 on some days. That is usually the cheapest flight to London.
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