FlyerTalk Forums

FlyerTalk Forums (https://www.flyertalk.com/forum/index.php)
-   SAS | EuroBonus (https://www.flyertalk.com/forum/sas-eurobonus-499/)
-   -   Optiontown.com paid upgrades on SAS (https://www.flyertalk.com/forum/sas-eurobonus/1041467-optiontown-com-paid-upgrades-sas.html)

johanmm Aug 5, 10 4:14 pm


Originally Posted by neko (Post 14427446)
Just flew USA-CPH on a discount economy (W) ticket with an optiontown upgrade to C and only received 25% points. :(

I've gotten points for the upgraded class the two other times I've successfully used optiontown, so I guess this is new from 1 august. I'd be curious to know whether other people have seen this for very recent flights.

I didn't try upgrade the outbound (it was already booked in Q so 100% points and I figured the flight would be overbooked anyhow). It was an open-jaw ticket, purchased on travelocity rather than SK website, though I don't see that this would matter.

For me, this pretty much makes optiontown useless, since I'd rather spend the money on making sure of 100% points than on getting the upgrade+25% points.


Same happened to me once, and I just emailed OTs customer service and received points for the upgraded class a few weeks later. This was on a UA codeshare, which I think messed up some things.

lnixon Aug 6, 10 5:59 am


Originally Posted by neko (Post 14427446)
Just flew USA-CPH on a discount economy (W) ticket with an optiontown upgrade to C and only received 25% points. :(

I upgraded EWR-ARN from V to Y in June, but have only been credited for V class. I suspect this is because I was upgraded after I had already OLCI:ed. I have sent in a form for manual retroregistration - we'll see.

neko Aug 6, 10 6:48 am


Originally Posted by appfly (Post 14429161)
Do optiontown deduct the money from your CC right away or do they only hold your CC number for security and charge it if the upgrade clears? Othwerwise on a IC flight you have to put out the money for a few months if you sign up early for OT.

If you have signed up for OT and paid, can you still decline a upgrade offer? I.e. if you think that there will be op-ups anyway?

The money is deducted from your CC right away and refunded if the upgrade isn't available (less the few EUR upgrade fee). I have had one OT upgrade not happen and it was refunded in my next CC cycle.

I suspect that the float is actually part of the business model: A few hundred EUR X a few hundred customers at any given time is a fair amount of money. Even at today's low rates, the interest would be non-trivial, especially for what is pretty clearly a shoestring operation.

I agree with other posters that OT is legit, i.e. they're not a CC number fishing scam, but that they do seem rather ad hoc/on the cheap.

For example, with one (but only one) of my OT upgrades, I got a message on my mobile that the upgrade had cleared. But the message was incoherent: not so much language (I think south asian accent, but no problem) as rambling, as if there was no script and this guy was just sort of making it up as he went along - that I have business class upgrade, then that he was from optiontown, then that I should go to check-in and then again that there was upgrade and oh it was for my trip to CPH. Not a huge problem, just not a good impression of a smooth professional operation, either.

No, you cannot decline the upgrade.

appfly Aug 13, 10 4:50 pm

Has anyone noticed a link between the upgrade rate and the price paid? I signed up for OT after they suddenly cyt the price in half. Does this mean the flight is already overbooked and they are looking for paying customers vs op-ups? The flight is still 2+ months away.

Koru Flyer Aug 16, 10 8:18 am

I just had the offer for ORD/ARN for Y to C drop from the usual 272 to 140. Seems like good possibility than run the SAS upgrade roulette.

Have never seen the price drop before though....Flight is showing 0 is all cabins but Business. But looking at the seat map M is at 50%, Y is at 50% and C has three unassigned seats???????? Strange that so few seats are assigned if flight is full to the rafters?

dk_commuter Aug 16, 10 11:18 am


Originally Posted by henry999 (Post 14140850)
OK, the situation is clear, I suppose. Out of curiosity, how many e-mails constitutes 'blasted'?

I paid for a economy -> E+ upgrade.

So far I have received 7 identical mails telling me of a HIGH CHANCE TO UPGRADE TO BUSINESS! It seems they are automatically generated every 14 days.

I did sign up very early because I didn't read the fine print (they charge the entire amount - not just the handling fee - immediately).

Koru Flyer Aug 16, 10 3:48 pm

I am intrigued about;

1. Does the likelihood of upgrade depend on time of paying, i.e. first in first out, given the upgrades are done 4 days - 4 hours before departure. Or some other metric.

2. Do first timers have a higher likelihood of upgrade. i.e. reward first timers so they have a positive experience and are more likely to come back.

3. What influence does SAS have. Are there any other factors such as business with SAS or status level. Again, SAS may want to deliberately limit upgrades from people who normally pay business. If I always get my OT upgrade then why pay business.

The whole business model is quite interesting here with the money float, the 5 charge, how much the upgrade actually costs OT and not to mention the VDB offers they run...

Seems similar to a casino in many ways????

SusanDK Aug 23, 10 8:33 am

I've read through the entire thread and have a few questions before gambling on OT.

There will be two of us flying CPH-MCO in late October or early November, returning late November. We may end up on SK but I'd really like a high chance of an upgrade, at least to E+, if not C.

We no longer have any status with SK, but are *G with CO. We also will not have any SK miles left for standby upgrades at the gate (the last 50,000 miles we have available are expiring in September).

1. Any idea whether the routing via EWR or IAD has a higher chance of upgrade with OT for that time of year?

2. Is there any way to check OT options and upgrade pricing before booking a ticket?

3. I understand that OT will charge for the upgrade, and refund if it isn't successful. Since our only charge cards are either in USD or DKK, I guess that means we could have a loss on currency exchange when the refund comes through?

4. As far as I understand, we can purchase the least expensive coach ticket and still apply for the OT upgrades, correct? Are there any indications that the original ticket price, or fare class, has any influence on success of OT upgrade?

5. Does one's status either with SK or * have an influence on success? I assume we'd be better off putting the CO FF number on the record since we are *G with CO, vs. our EBB FF number (no status), correct or not?

6. Any recent experiences of the price of OT upgrades for the TATL routes, either to E+ or C? It sounds like most of the upgrades to E+ are in the range of 170 - 200, and to C are 400 or more, true?

Any advice is appreciated.

Susan

ILS2 Aug 23, 10 9:41 am


Originally Posted by SusanDK (Post 14530204)
1. Any idea whether the routing via EWR or IAD has a higher chance of upgrade with OT for that time of year?

Check with seatcounter.com or expertflyer.com. In my experience, the flight needs to be sold out (or close to) in M before upgrades to Y+ or C are done. I have never been upgraded with OT unless it seemed that it was needed for operational reasons.


Originally Posted by SusanDK (Post 14530204)
2. Is there any way to check OT options and upgrade pricing before booking a ticket?

No, but you could book a ticket, get a reference number, check the price with OT, and then cancel within 24 hours (SAS rules).


Originally Posted by SusanDK (Post 14530204)
3. I understand that OT will charge for the upgrade, and refund if it isn't successful. Since our only charge cards are either in USD or DKK, I guess that means we could have a loss on currency exchange when the refund comes through?

Yes, but unless the world economy crashes again in between the time of booking and refund, then I doubt it would be a lot of money.


Originally Posted by SusanDK (Post 14530204)
4. As far as I understand, we can purchase the least expensive coach ticket and still apply for the OT upgrades, correct? Are there any indications that the original ticket price, or fare class, has any influence on success of OT upgrade?

One of the mysteries of OT. I once sent an e-mail to member services asking for information on how upgrades were prioritized (i.e. status over booking class etc.), but they never came back to me. I would assume that they have some kind of system which makes sense, so the whole thing won't end up being a lottery, but we just don't know how it works.


Originally Posted by SusanDK (Post 14530204)
5. Does one's status either with SK or * have an influence on success? I assume we'd be better off putting the CO FF number on the record since we are *G with CO, vs. our EBB FF number (no status), correct or not?

Same as above. We don't know. I would assume that status pax come before non-status pax.


Originally Posted by SusanDK (Post 14530204)
6. Any recent experiences of the price of OT upgrades for the TATL routes, either to E+ or C? It sounds like most of the upgrades to E+ are in the range of 170 - 200, and to C are 400 or more, true?

Lowest I've seen between Europe and the US is 135 EUR for Y+ and 375 for C. The most expensive has been 175 EUR for Y+ and 450 EUR for C.


Originally Posted by SusanDK (Post 14530204)
Any advice is appreciated.

The load factor in M should be your best indicator on whether you have a good chance for an OT upgrade or not.

jth Aug 23, 10 9:49 am


Originally Posted by SusanDK (Post 14530204)
4. As far as I understand, we can purchase the least expensive coach ticket and still apply for the OT upgrades, correct? Are there any indications that the original ticket price, or fare class, has any influence on success of OT upgrade?

Sure you can. I recently upgraded an el cheapo T class ticket to Y using OT (and then got an op-up to C). So far, there is no indication that original fare class is a factor for the OT price or success rate.

heakja Aug 23, 10 11:11 am

[QUOTE=ILS2;14530599]The most expensive has been 175 EUR for Y+ and 450 EUR for C.QUOTE]

I bought some VERY cheap economy restricted tickets for OSL-CPH-ORD/ORD-ARL-OSL in September, and decided to buy the OT even though they cost me 181 EUR (Y+) and 512 EUR (C). I do not know if the high price was due to the low ticketprice, or the fact that I bought OT early (in May).

SusanDK Aug 23, 10 12:15 pm

Thanks all for the useful replies!

Susan

gnaget Aug 23, 10 12:21 pm

So, just to be clear, if you get an Optiontown upgrade then I should be able to confirm new class of service online on SAS' website or checkmytrip.com, or a print out at the airport?

This could be important for credits with a partner airline like UA if you buy a 25% booking class fare. I might be flying NRT-CPH/ARN in the future so this could be very important for me. I would continue to focus on collecting with UA. Getting 6-10 system wide upgrades per year trumps other programs, and they can also be used with LH.

vilntrav Aug 23, 10 12:45 pm

A very stupid question : Does Optiontown work with non-direct flights ? For example VNO-RX-TLV ?

jth Aug 23, 10 11:43 pm


Originally Posted by gnaget (Post 14531603)
So, just to be clear, if you get an Optiontown upgrade then I should be able to confirm new class of service online on SAS' website or checkmytrip.com, or a print out at the airport?

Yes, when an OT upgrade clears, you will get a new itinerary mailed with the upgraded class to you (if SAS have your mail). The amadeus booking is updated as well (so you can check it on checkmytrip).


All times are GMT -6. The time now is 11:25 am.


This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright 2018 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.