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Optiontown.com paid upgrades on SAS

Optiontown.com paid upgrades on SAS

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Old Jul 8, 15, 1:17 am   -   Wikipost
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Last edit by: oliver2002
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Optiontown - Upgrade on SK flights
SAS Scandinavian Airlines offers, via partner Optiontown, all customers the opportunity to purchase an upgrade on SK operated flights, which will be confirmed 72-24 hours prior to departure, pending on seat availability.

SAS Go passengers can purchase an upgrade to SAS Plus on all flights and to SAS Business class on SASís intercontinental flights between Scandinavia, the US and Asia, while SAS Plus passengers also can buy an upgrade to SAS Business class on intercontinental flights.
Booking class Europe: A (SAS Plus)
Booking classes Intercontinental: Z (Business) and P (SAS Plus)
Note: All upgrades will be handled by Optiontown.
Contact to Optiontown

Phone: UK +44 (0) 203 371 7854
E-mail: [email protected]
Homepage: www.optiontown.com
Upgrade fees

Intercontinental flights:
Upgrade fees will range between EUR140 and EUR900, depending on availability, destination and service class.
European flights:
Upgrade fees will range between EUR30 and EUR75, depending on availability, destination and service class.
Sign up fee Optiontown

EUR 1 (one) for short haul flights
EUR 5 (five) for long haul flights.
Sign up fee is not refundable.
Note: During the period 10JUN15-31AUG15, no sign up fee will be charged.
Reservation

All upgraded PNRs will be updated with and include OS SK OPTIONTOWN UPGRADE.
Reservation for non 117-documents (only applicable on long haul flights)

Reservations for non 117-documents will be updated by Optiontown with the following information:

OS SK UTO
SR CKIN SK KK. ATTN CHECK-IN. UTO PSGR. PLS UPGRADE TO (CLASS) ACC TO PROC ON SKXXX (DATE), UPG ALREADY PAID BRGDS REV MNGT.
Note: Tickets will not be reissued and upgrade will take place at check-in counter.
Rebooking
If the passenger wants to rebook a flight with confirmed upgrade via Optiontown, always use the original ticket fare, found in TWD, to calculate the fare difference.
Change fee must be collected if applicable for the original ticket.

Refund

After requesting upgrade it is not possible to change or cancel the upgrade request.
Upgrade amount is not refundable.

If the passengers upgrade request is not successful, the upgrade fee will be refunded.
Optiontown must be contacted for refund.
Restrictions

Upgrade of the following passengers cannot be performed:

Travel Pass passengers
Groups (booking class G)
Passengers holding award tickets (booking classes I and X)
ID-passengers (booking classes R and N)

Irregularity

Rebooking procedures for passengers with an upgrade, affected by irregularity:

Rebooking to other SK-flight
If the same booking class as passenger was upgraded to is available - rebook the passenger in the upgraded booking class.
If the same booking class as passenger was upgraded to is not available - rebook the passenger in the same service class as originally booked and refund the upgrade.
Rebooking to other airline
Rebook the passenger in the same service class as originally booked and refund the upgrade.

Note: In case of refund in above cases, the passenger himself must contact Optiontown and request refund.
Benefits

The upgraded passenger is entitled to:

Baggage allowance according to the new class
Star Alliance Priority tag
SAS Business check-in
Fast Track security
SAS Lounge access
EuroBonus points earned according to the new class
Onboard service according to the new class

Passenger process

Passenger makes a reservation on an SAS operated flight. Reservation must be confirmed.
Passenger logs onto www.optiontown.com, creates an account and enters credit card info.
Passenger can register the upgrade request immediately after reservation is made
Sign-up must be made latest 36 hours before departure

Optiontown selects the passengers to be upgraded according to conditions set forth by SAS

If there are seats available and the upgrade request is successful, the upgrade will be confirmed 72-24 hours prior to departure.
Updated 03JUL15 08.57
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Old Apr 5, 12, 2:32 pm
  #766  
 
Join Date: Nov 2009
Location: Arlington, Va.
Posts: 321
Can anyone check SK925 on 8-April (Easter Sunday), please? I applied for economy extra from economy ... thx in advance. It's CPH-IAD
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Old Apr 5, 12, 3:54 pm
  #767  
 
Join Date: Feb 2011
Location: Kristiansand, Norway
Programs: EBS
Posts: 119
A0 C9 D9 J9 Z0 R0 Y9 S9 B0 E9 M9 H9 Q9 V0 W0 U0 K0 L0 T0 G9 N9

Let us know how this one goes!!!! Could go both ways! Good luck!!!
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Old Apr 8, 12, 3:25 pm
  #768  
 
Join Date: Nov 2009
Location: Arlington, Va.
Posts: 321
Originally Posted by HenrikP View Post
A0 C9 D9 J9 Z0 R0 Y9 S9 B0 E9 M9 H9 Q9 V0 W0 U0 K0 L0 T0 G9 N9

Let us know how this one goes!!!! Could go both ways! Good luck!!!
Thanks, did NOT clear though ... Econony Extra was empty, literally five people in the cabin. Does OptionTown work to fill the cabin or take a load off economy?

Economy was also pretty empty, the gate agent told me about 70 empty seats .... since I hurt ** (typo corrected) my knee, he was nice enough to block the seat next to mine

Last edited by PlateMan; Apr 8, 12 at 4:37 pm
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Old Apr 8, 12, 4:14 pm
  #769  
 
Join Date: Aug 2009
Location: CPH
Programs: SK Diamond *G
Posts: 426
Originally Posted by PlateMan View Post
Thanks, did NOT clear though ... Econony Extra was empty, literally five people in the cabin. Does OptionTown work to fill the cabin or take a load off economy?

Economy was also pretty empty, the gate agent told me about 70 empty seats .... since I had my knee, he was nice enough to block the seat next to mine
Based on a lot of experience; Option Town works to accommodate overbooking in Economy and Economy Extra, hence Option Town upgrades only or almost only clears if the SK revenue management can see that they potentially has to upgrade pax at gate or check-in, so they chose to cash in the Option Town upgrades to avoid upgrading pax for free at day of departure.
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Old Apr 16, 12, 11:39 pm
  #770  
 
Join Date: Apr 2012
Location: Oslo, Norway
Programs: EB-G, FB-G
Posts: 12
Could anyone check SK943 (CPH - ORD) on April 22th please, or is it too early to tell? I'm trying to upgrade to business or eco extra. My first experience with OptionTown.
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Old Apr 17, 12, 1:03 am
  #771  
 
Join Date: Feb 2011
Location: Kristiansand, Norway
Programs: EBS
Posts: 119
Originally Posted by thofle View Post
Could anyone check SK943 (CPH - ORD) on April 22th please, or is it too early to tell? I'm trying to upgrade to business or eco extra. My first experience with OptionTown.
A0 C0 D0 J0 Z0 R0 Y3 S2 B0 E8 M8 H5 Q5 V5 W4 U4 K0 L0 T0 G3 N0

I looked at the seatmap, and all the seats in BIZ are taken. Both Eco and Eco+ are very full too. So you might get lucky and get upgraded to Eco+
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Old Apr 17, 12, 4:24 am
  #772  
 
Join Date: Oct 2011
Posts: 24
How do you do those availability checks?

I have CPH-ORD SK943 APR28 and ORD-CPH SK944 MAY03
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Old Apr 17, 12, 5:21 am
  #773  
 
Join Date: Feb 2011
Location: Kristiansand, Norway
Programs: EBS
Posts: 119
Originally Posted by oermen View Post
How do you do those availability checks?

I have CPH-ORD SK943 APR28 and ORD-CPH SK944 MAY03
SK943: A0 C9 D9 J9 Z0 R0 Y4 S2 B0 E2 M2 H0 Q0 V0 W0 U0 K0 L0 T0 G0 N0

SK944: A0 C0 D0 J0 Z0 R0 Y0 S0 B0 E8 M6 H1 Q1 V0 W0 U0 K0 L0 T0 G0 N0

I use expertflyer.com. But when you read the numbers you have to be aware that for instance C9 means at least 9 tickets left in that booking class. And if SAS sells one ticket in C, booking class J may be reduced with one to. So you cannot add the booking classes in one cabin to get the number of available seats in that cabin.



As for your outbound trip it seems like ECO is oversold. Making the chance for an upgrade pretty good. On the way home I would say your chances for an upgrade are very very slim, almost non-existent.
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Old Apr 18, 12, 3:26 pm
  #774  
 
Join Date: Sep 2010
Location: Calif.
Programs: SK*G, AS*MVP75k, UA*G
Posts: 110
Anyone who could check these flights please? :-)

SK973 (11.05.2012) / SK972 (20.05.2012)

Thanks!!!
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Old Apr 19, 12, 3:12 am
  #775  
 
Join Date: Feb 2003
Location: CPH, Denmark
Programs: EBD
Posts: 435
Originally Posted by sohb View Post
Anyone who could check these flights please? :-)

SK973 (11.05.2012) / SK972 (20.05.2012)

Thanks!!!
SK973 (11.05.2012): A0 C9 D7 J2 Z0 R0 Y8 S5 B1 E3 M6 H2 Q2 V1 W0 U0 K0 L0 T0 G0 N0

SK972 (20.05.2012): A0 C9 D9 J9 Z7 R0 Y9 S8 B1 E2 M1 H1 Q0 V0 W0 U0 K0 L0 T0 G0 N0

....according to ExpertFlyer
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Old Apr 21, 12, 12:55 pm
  #776  
 
Join Date: Apr 2012
Location: Oslo, Norway
Programs: EB-G, FB-G
Posts: 12
Originally Posted by HenrikP View Post
A0 C0 D0 J0 Z0 R0 Y3 S2 B0 E8 M8 H5 Q5 V5 W4 U4 K0 L0 T0 G3 N0

I looked at the seatmap, and all the seats in BIZ are taken. Both Eco and Eco+ are very full too. So you might get lucky and get upgraded to Eco+
Thanks, just received an email from optiontown saying I wasn't upgraded.

Current seating:
A/0 C/1 D/1 J/0 Z/0 R/0 Y/3 S/0 B/0 E/5 M/5 H/4 Q/4 V/0 W/0 U/0 K/0 L/0 T/0 G/4 N/0
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Old Apr 23, 12, 10:27 pm
  #777  
 
Join Date: Aug 2005
Location: DCA
Programs: SK*S OZ*G
Posts: 589
I'm flying SK926 IAD-CPH on May 9, and SK925 CPH-IAD on May 21. Can anyone look up my chances for an OT upgrade?

I haven't signed up for OT for this itinerary yet, as they want $529 each way for C and $238 for Eco+ (slightly lower than a month ago, when it was $540/243.. currency conversion differences?), and that's more than I'd usually like to pay. However, looking at the situation with one work project, I may need to spend both flights working the entire time, so then the upgrade price suddenly becomes more reasonable.

Thanks!
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Old Apr 24, 12, 5:04 am
  #778  
 
Join Date: Feb 2003
Location: CPH, Denmark
Programs: EBD
Posts: 435
Originally Posted by jfidler View Post
i'm flying sk926 iad-cph on may 9, and sk925 cph-iad on may 21. Can anyone look up my chances for an ot upgrade?

Thanks!
sk926 09/05/12: A0 c0 d0 j0 z0 r0 y2 s1 b0 e2 m1 h0 q0 v0 w0 u0 k0 l0 t0 g0 n0

sk925 21/05/12: A0 c9 d9 j9 z0 r0 y9 s9 b0 e9 m9 h9 q9 v9 w9 u9 k9 l9 t0 g9 n0
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Old Apr 25, 12, 7:00 am
  #779  
 
Join Date: Oct 2011
Posts: 24
Originally Posted by HenrikP View Post
SK943: A0 C9 D9 J9 Z0 R0 Y4 S2 B0 E2 M2 H0 Q0 V0 W0 U0 K0 L0 T0 G0 N0

SK944: A0 C0 D0 J0 Z0 R0 Y0 S0 B0 E8 M6 H1 Q1 V0 W0 U0 K0 L0 T0 G0 N0
Just got a mail from SAS with my new itinerary showing that i'm upgraded to business on flight SK943, saturday APR28
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Old May 6, 12, 9:46 am
  #780  
 
Join Date: May 2012
Programs: Eurobonus
Posts: 5
Used optiontown 3 times in 2012

I have used it several times - so far with the following result (NO/YES indicates if I got the upgraded mentioned).

Copenhagen - Bangkok (Business) NO
Bangkok - Copenhagen (Business) YES

Copenhagen - Washington (Business) YES
Washington - Copenhagen (Busienss) NO

Copenhagen - Shanghai (Business and Eco Ex) NO - plane almost empty, which supports the theory about OT upgrades mainly used for SK in situations where there would be a risk of operational upgrades.

Shanghai - Copenhagen (Business and Eco Ex) YES (Business) - plane full.

They seem to be fairly ok with returning your money if not upgraded. Only had to call them once - but maybe I was impatient.

On one flight an entire Business section was empty - but still no upgrade. Seem s to be a bit hit and miss.

Note: You get bonus points according to upgraded class!

Last edited by chrisniel; May 8, 12 at 2:21 pm
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