Mar 25, 2013, 7:54 am
Last edit by: oliver2002
Optiontown - Upgrade on SK flights
SAS Scandinavian Airlines offers, via partner Optiontown, all customers the opportunity to purchase an upgrade on SK operated flights, which will be confirmed 72-24 hours prior to departure, pending on seat availability.
SAS Go passengers can purchase an upgrade to SAS Plus on all flights and to SAS Business class on SAS’s intercontinental flights between Scandinavia, the US and Asia, while SAS Plus passengers also can buy an upgrade to SAS Business class on intercontinental flights.
Booking class Europe: A (SAS Plus)
Booking classes Intercontinental: Z (Business) and P (SAS Plus)
Note: All upgrades will be handled by Optiontown.
Contact to Optiontown
Phone: UK +44 (0) 203 371 7854
E-mail: [email protected]
Homepage: www.optiontown.com
Upgrade fees
Intercontinental flights:
Upgrade fees will range between EUR140 and EUR900, depending on availability, destination and service class.
European flights:
Upgrade fees will range between EUR30 and EUR75, depending on availability, destination and service class.
Sign up fee Optiontown
EUR 1 (one) for short haul flights
EUR 5 (five) for long haul flights.
Sign up fee is not refundable.
Note: During the period 10JUN15-31AUG15, no sign up fee will be charged.
Reservation
All upgraded PNRs will be updated with and include OS SK OPTIONTOWN UPGRADE.
Reservation for non 117-documents (only applicable on long haul flights)
Reservations for non 117-documents will be updated by Optiontown with the following information:
OS SK UTO
SR CKIN SK KK. ATTN CHECK-IN. UTO PSGR. PLS UPGRADE TO (CLASS) ACC TO PROC ON SKXXX (DATE), UPG ALREADY PAID BRGDS REV MNGT.
Note: Tickets will not be reissued and upgrade will take place at check-in counter.
Rebooking
If the passenger wants to rebook a flight with confirmed upgrade via Optiontown, always use the original ticket fare, found in TWD, to calculate the fare difference.
Change fee must be collected if applicable for the original ticket.
Refund
After requesting upgrade it is not possible to change or cancel the upgrade request.
Upgrade amount is not refundable.
If the passengers upgrade request is not successful, the upgrade fee will be refunded.
Optiontown must be contacted for refund.
Restrictions
Upgrade of the following passengers cannot be performed:
Travel Pass passengers
Groups (booking class G)
Passengers holding award tickets (booking classes I and X)
ID-passengers (booking classes R and N)
Irregularity
Rebooking procedures for passengers with an upgrade, affected by irregularity:
Rebooking to other SK-flight
If the same booking class as passenger was upgraded to is available - rebook the passenger in the upgraded booking class.
If the same booking class as passenger was upgraded to is not available - rebook the passenger in the same service class as originally booked and refund the upgrade.
Rebooking to other airline
Rebook the passenger in the same service class as originally booked and refund the upgrade.
Note: In case of refund in above cases, the passenger himself must contact Optiontown and request refund.
Benefits
The upgraded passenger is entitled to:
Baggage allowance according to the new class
Star Alliance Priority tag
SAS Business check-in
Fast Track security
SAS Lounge access
EuroBonus points earned according to the new class
Onboard service according to the new class
Passenger process
Passenger makes a reservation on an SAS operated flight. Reservation must be confirmed.
Passenger logs onto www.optiontown.com, creates an account and enters credit card info.
Passenger can register the upgrade request immediately after reservation is made
Sign-up must be made latest 36 hours before departure
Optiontown selects the passengers to be upgraded according to conditions set forth by SAS
If there are seats available and the upgrade request is successful, the upgrade will be confirmed 72-24 hours prior to departure.
Updated 03JUL15 08.57
SAS Scandinavian Airlines offers, via partner Optiontown, all customers the opportunity to purchase an upgrade on SK operated flights, which will be confirmed 72-24 hours prior to departure, pending on seat availability.
SAS Go passengers can purchase an upgrade to SAS Plus on all flights and to SAS Business class on SAS’s intercontinental flights between Scandinavia, the US and Asia, while SAS Plus passengers also can buy an upgrade to SAS Business class on intercontinental flights.
Booking class Europe: A (SAS Plus)
Booking classes Intercontinental: Z (Business) and P (SAS Plus)
Note: All upgrades will be handled by Optiontown.
Contact to Optiontown
Phone: UK +44 (0) 203 371 7854
E-mail: [email protected]
Homepage: www.optiontown.com
Upgrade fees
Intercontinental flights:
Upgrade fees will range between EUR140 and EUR900, depending on availability, destination and service class.
European flights:
Upgrade fees will range between EUR30 and EUR75, depending on availability, destination and service class.
Sign up fee Optiontown
EUR 1 (one) for short haul flights
EUR 5 (five) for long haul flights.
Sign up fee is not refundable.
Note: During the period 10JUN15-31AUG15, no sign up fee will be charged.
Reservation
All upgraded PNRs will be updated with and include OS SK OPTIONTOWN UPGRADE.
Reservation for non 117-documents (only applicable on long haul flights)
Reservations for non 117-documents will be updated by Optiontown with the following information:
OS SK UTO
SR CKIN SK KK. ATTN CHECK-IN. UTO PSGR. PLS UPGRADE TO (CLASS) ACC TO PROC ON SKXXX (DATE), UPG ALREADY PAID BRGDS REV MNGT.
Note: Tickets will not be reissued and upgrade will take place at check-in counter.
Rebooking
If the passenger wants to rebook a flight with confirmed upgrade via Optiontown, always use the original ticket fare, found in TWD, to calculate the fare difference.
Change fee must be collected if applicable for the original ticket.
Refund
After requesting upgrade it is not possible to change or cancel the upgrade request.
Upgrade amount is not refundable.
If the passengers upgrade request is not successful, the upgrade fee will be refunded.
Optiontown must be contacted for refund.
Restrictions
Upgrade of the following passengers cannot be performed:
Travel Pass passengers
Groups (booking class G)
Passengers holding award tickets (booking classes I and X)
ID-passengers (booking classes R and N)
Irregularity
Rebooking procedures for passengers with an upgrade, affected by irregularity:
Rebooking to other SK-flight
If the same booking class as passenger was upgraded to is available - rebook the passenger in the upgraded booking class.
If the same booking class as passenger was upgraded to is not available - rebook the passenger in the same service class as originally booked and refund the upgrade.
Rebooking to other airline
Rebook the passenger in the same service class as originally booked and refund the upgrade.
Note: In case of refund in above cases, the passenger himself must contact Optiontown and request refund.
Benefits
The upgraded passenger is entitled to:
Baggage allowance according to the new class
Star Alliance Priority tag
SAS Business check-in
Fast Track security
SAS Lounge access
EuroBonus points earned according to the new class
Onboard service according to the new class
Passenger process
Passenger makes a reservation on an SAS operated flight. Reservation must be confirmed.
Passenger logs onto www.optiontown.com, creates an account and enters credit card info.
Passenger can register the upgrade request immediately after reservation is made
Sign-up must be made latest 36 hours before departure
Optiontown selects the passengers to be upgraded according to conditions set forth by SAS
If there are seats available and the upgrade request is successful, the upgrade will be confirmed 72-24 hours prior to departure.
Updated 03JUL15 08.57
Optiontown.com paid upgrades on SAS
Sep 23, 2011, 8:26 am
#632
Join Date: Jan 2011
Location: OSL
Posts: 275
Sep 23, 2011, 9:58 am
#633
Join Date: Feb 2010
Location: UME, Sweden
Programs: SK EBG,Delta Medallion/FB Gold, Choice Gold,M&M SEN,Hertz No.1 Gold,Club Carlson Elite Gold,
Posts: 158
Sep 24, 2011, 1:49 am
#634
Join Date: Aug 2008
Location: Helsinki
Programs: AY Platinum, IHG Gold, Diners
Posts: 1,276
I will fly BKK-CPH in some hours. Had a T-class for me and my wife, got two days ago the new ticket in Z. I didn't check just before but less than a week ago there was still E, H, M 9 and Y9,S6 as well as C, D, J8 so perhaps it's enough that there are plenty of C-seats available?
Sep 27, 2011, 3:53 pm
#635
Join Date: Jan 2011
Location: OSL
Posts: 275
Thanks for your replies! When cheking Flightstats today, there is suddenly several M seats open (9+), but there are no M seats available at sas.no... Hopefully Flightstats isn´t that reliable?
Well, who knows for sure.. But the consensus from reading this thread, and partly from own experiences, is that OT upgrades tends to happen when M is full/overbooked while Y and C are still open.
Just have to keep fingers crossed
I will fly BKK-CPH in some hours. Had a T-class for me and my wife, got two days ago the new ticket in Z. I didn't check just before but less than a week ago there was still E, H, M 9 and Y9,S6 as well as C, D, J8 so perhaps it's enough that there are plenty of C-seats available?
Just have to keep fingers crossed
Oct 10, 2011, 5:27 am
#637
Join Date: Feb 2007
Posts: 158
In EcoEx 6 free seats.
In M all windows are taken. 24 free seats, all in the middle "4 rowers"
Oct 10, 2011, 5:36 am
#638
Join Date: Feb 2007
Posts: 158
Looks like 29Oct SK945 getting full in Economy
I am on SK945 ARN-ORD on Saturday the 29th Oct. Only 2 seats (32C and 32F) are available! And 22 seats available in C!
Last edited by HHConrad; Oct 10, 2011 at 5:37 am Reason: seat map wrong
Oct 10, 2011, 8:23 am
#639
Join Date: May 2009
Posts: 87
tokyo december 17th
Here are the current stats. Seems like a fairly empty flight to me, so what do you think the odds are of me being upgraded (having bought option town upgrades) are?
C/9 J/9 D/9 Z/9 - business 36 seats free
Y/9 S/9 B/8 E/9 M/9 H/9 Q/9 V/9 - economy 71 seats free
therefore there are currently 138 passengers flying out of a possible total of 245.
I would have thought if their business class stays that empty they would be happy to bump up a few people who have paid with option town!
C/9 J/9 D/9 Z/9 - business 36 seats free
Y/9 S/9 B/8 E/9 M/9 H/9 Q/9 V/9 - economy 71 seats free
therefore there are currently 138 passengers flying out of a possible total of 245.
I would have thought if their business class stays that empty they would be happy to bump up a few people who have paid with option town!
Oct 10, 2011, 9:28 am
#640
Join Date: Apr 2005
Location: Sweden
Programs: TK M&S Elite (*G), SK EB Silver, various more or less shiny hotel cards
Posts: 986
Here are the current stats. Seems like a fairly empty flight to me, so what do you think the odds are of me being upgraded (having bought option town upgrades) are?
C/9 J/9 D/9 Z/9 - business 36 seats free
Y/9 S/9 B/8 E/9 M/9 H/9 Q/9 V/9 - economy 71 seats free
therefore there are currently 138 passengers flying out of a possible total of 245.
I would have thought if their business class stays that empty they would be happy to bump up a few people who have paid with option town!
C/9 J/9 D/9 Z/9 - business 36 seats free
Y/9 S/9 B/8 E/9 M/9 H/9 Q/9 V/9 - economy 71 seats free
therefore there are currently 138 passengers flying out of a possible total of 245.
I would have thought if their business class stays that empty they would be happy to bump up a few people who have paid with option town!
Oct 10, 2011, 2:24 pm
#641
Join Date: Jan 2010
Location: HEL
Programs: AA plat
Posts: 84
I'm flying SK973 CPH-BKK on 19. October and have opted for business upgrades via Optiontown. I've been looking at Flightstats and it seemed for long that Economy is going to be fully packed and Business wide open. However, something like a week ago, SAS sold like 20 Business + Economy Extra seats at the same time and now the complete flight seems to be almost sold out.
I'm really hoping that those are actually Optiontown cashing out the upgrades... if not, I'm most likely stuck in Economy. Fingers crossed
A/0 C/1 D/1 J/0 Z/0, Y/1 S/0 E/0 M/0 H/0 Q/0 V/0 W/0 U/0 K/0 L/0 T/0 G/0
I'm really hoping that those are actually Optiontown cashing out the upgrades... if not, I'm most likely stuck in Economy. Fingers crossed
A/0 C/1 D/1 J/0 Z/0, Y/1 S/0 E/0 M/0 H/0 Q/0 V/0 W/0 U/0 K/0 L/0 T/0 G/0
Oct 10, 2011, 2:50 pm
#642
Join Date: Jan 2011
Location: OSL
Posts: 275
But how come, with 24 open seats in M and 30 in C, www.SAS.no only shows M0, Y7 and C7 ?
Oct 11, 2011, 1:12 am
#643
Join Date: Feb 2007
Posts: 158
Thanks for your help
But how come, with 24 open seats in M and 30 in C, www.SAS.no only shows M0, Y7 and C7 ?
But how come, with 24 open seats in M and 30 in C, www.SAS.no only shows M0, Y7 and C7 ?
What you can try is the My booking at lufthansa using your SAS booking ref no. Once you have your booking you can look at the select seat option. The graphics you then get, based on my small experience, matches the KVS tool.
Oct 12, 2011, 9:32 am
#645
Join Date: Aug 2008
Location: Helsinki
Programs: AY Platinum, IHG Gold, Diners
Posts: 1,276
Please let us know how this one goes! I'm a bit skeptical I have to say, as there is even availability in Q. If M, H and Q would all be 0, then I would be more positive.