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Optiontown.com paid upgrades on SAS

Optiontown.com paid upgrades on SAS

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Old Jul 8, 15, 1:17 am   -   Wikipost
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Last edit by: oliver2002
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Optiontown - Upgrade on SK flights
SAS Scandinavian Airlines offers, via partner Optiontown, all customers the opportunity to purchase an upgrade on SK operated flights, which will be confirmed 72-24 hours prior to departure, pending on seat availability.

SAS Go passengers can purchase an upgrade to SAS Plus on all flights and to SAS Business class on SASís intercontinental flights between Scandinavia, the US and Asia, while SAS Plus passengers also can buy an upgrade to SAS Business class on intercontinental flights.
Booking class Europe: A (SAS Plus)
Booking classes Intercontinental: Z (Business) and P (SAS Plus)
Note: All upgrades will be handled by Optiontown.
Contact to Optiontown

Phone: UK +44 (0) 203 371 7854
E-mail: [email protected]
Homepage: www.optiontown.com
Upgrade fees

Intercontinental flights:
Upgrade fees will range between EUR140 and EUR900, depending on availability, destination and service class.
European flights:
Upgrade fees will range between EUR30 and EUR75, depending on availability, destination and service class.
Sign up fee Optiontown

EUR 1 (one) for short haul flights
EUR 5 (five) for long haul flights.
Sign up fee is not refundable.
Note: During the period 10JUN15-31AUG15, no sign up fee will be charged.
Reservation

All upgraded PNRs will be updated with and include OS SK OPTIONTOWN UPGRADE.
Reservation for non 117-documents (only applicable on long haul flights)

Reservations for non 117-documents will be updated by Optiontown with the following information:

OS SK UTO
SR CKIN SK KK. ATTN CHECK-IN. UTO PSGR. PLS UPGRADE TO (CLASS) ACC TO PROC ON SKXXX (DATE), UPG ALREADY PAID BRGDS REV MNGT.
Note: Tickets will not be reissued and upgrade will take place at check-in counter.
Rebooking
If the passenger wants to rebook a flight with confirmed upgrade via Optiontown, always use the original ticket fare, found in TWD, to calculate the fare difference.
Change fee must be collected if applicable for the original ticket.

Refund

After requesting upgrade it is not possible to change or cancel the upgrade request.
Upgrade amount is not refundable.

If the passengers upgrade request is not successful, the upgrade fee will be refunded.
Optiontown must be contacted for refund.
Restrictions

Upgrade of the following passengers cannot be performed:

Travel Pass passengers
Groups (booking class G)
Passengers holding award tickets (booking classes I and X)
ID-passengers (booking classes R and N)

Irregularity

Rebooking procedures for passengers with an upgrade, affected by irregularity:

Rebooking to other SK-flight
If the same booking class as passenger was upgraded to is available - rebook the passenger in the upgraded booking class.
If the same booking class as passenger was upgraded to is not available - rebook the passenger in the same service class as originally booked and refund the upgrade.
Rebooking to other airline
Rebook the passenger in the same service class as originally booked and refund the upgrade.

Note: In case of refund in above cases, the passenger himself must contact Optiontown and request refund.
Benefits

The upgraded passenger is entitled to:

Baggage allowance according to the new class
Star Alliance Priority tag
SAS Business check-in
Fast Track security
SAS Lounge access
EuroBonus points earned according to the new class
Onboard service according to the new class

Passenger process

Passenger makes a reservation on an SAS operated flight. Reservation must be confirmed.
Passenger logs onto www.optiontown.com, creates an account and enters credit card info.
Passenger can register the upgrade request immediately after reservation is made
Sign-up must be made latest 36 hours before departure

Optiontown selects the passengers to be upgraded according to conditions set forth by SAS

If there are seats available and the upgrade request is successful, the upgrade will be confirmed 72-24 hours prior to departure.
Updated 03JUL15 08.57
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Old Apr 14, 16, 9:41 am
  #2161  
 
Join Date: Oct 2011
Programs: EuroBonus Diamond, Delta Skymiles Diamond, BAEC LTG, Hilton Diamond, Starwood Gold
Posts: 1,936
We had signed up for an advance point upgrade through the website.

She got the upgrade email before we arrived at the airport. We where on separate itineraries with different last names so there isn't an obvious connection to SK. She just had 2 upgrade attempts rejected and got a complimentary one instead.
FlyingMoose is offline  
Old Apr 14, 16, 5:33 pm
  #2162  
 
Join Date: Jul 2014
Location: ARN
Programs: SAS EBG, HHonors Diamond, AirBerlin Gold, etc
Posts: 20
Originally Posted by sarcastix View Post
I always ask for it on SK984 but never get it, will see if things have changed next week
Upgraded from Plus to Business (z) on Mondays 984 fromTokyo to CPH

There were lots of empty Business seats on Webnesdays outbound flight but didn't upgraded. Maybe this OT dumping loads of upgrades before they lose there contract.

I have pending OT upgrades on LAX flights in May too, will have to read the new thread.

Last edited by sarcastix; Apr 14, 16 at 5:38 pm
sarcastix is offline  
Old Apr 15, 16, 4:50 pm
  #2163  
 
Join Date: Mar 2016
Location: Preferable @30.000 feet
Programs: More than one
Posts: 1,673
Originally Posted by sarcastix View Post
Upgraded from Plus to Business (z) on Mondays 984 fromTokyo to CPH

There were lots of empty Business seats on Webnesdays outbound flight but didn't upgraded. Maybe this OT dumping loads of upgrades before they lose there contract.

I have pending OT upgrades on LAX flights in May too, will have to read the new thread.
I'm pretty sure it's SAS who decide who should be OT upgraded or not. The reason for this, is that almost everytime OT have declined me an long haul upgrade, I've less than an hour later received either a cheap upgrade offer from SAS or got a courtesy upgrade.
On two flights I didn't receive any upgrade offer, but the planes were almost empty, so only upgrade option was point.
highupinthesky is offline  
Old Apr 16, 16, 9:04 am
  #2164  
 
Join Date: Aug 2007
Location: Orlando, FL
Posts: 22
OT upgrade success

Just received OT upgrade from SAS Go to Business (Z) flying EWR to ARN on Monday 4/18. Received notice around 60 hours prior to flight. Also got upgraded to SAS plus for ARN - GOT leg of trip. Called SAS to confirm they got the upgrades on their end and they were able to let me make seat selections in the upgraded cabins.

Looking forward to this trip!
orlgy7777 is offline  
Old Apr 28, 16, 6:46 am
  #2165  
 
Join Date: Dec 2006
Location: NYC
Programs: UA 1K
Posts: 293
Using OT for the first time, EWR-CPH-EWR, booked in Plus on UA ticket stock. OT offers the option of upgrading Plus-->Business for $254 each way. Here's my question: if the upgrade clears, is a new ticket issued? This is important for UA's rules on premier qualifying dollars, so the ticket needs to remain plated to UA.

Thanks for any insight. It's a long thread, so apologies if the answer is already buried in there someplace.
skipmnyc is offline  
Old Apr 28, 16, 7:08 am
  #2166  
 
Join Date: Oct 2013
Location: Copenhagen, Denmark
Programs: Mainly Hilton Hhonors, SAS Eurobonus
Posts: 1,981
SAS doesn't offer upgrades through OT anymore.
New system has just been launced.
http://www.flyertalk.com/forum/sas-e...itches-ot.html
helosc is offline  
Old Apr 28, 16, 7:11 am
  #2167  
 
Join Date: Dec 2006
Location: NYC
Programs: UA 1K
Posts: 293
That's interesting, because as of this morning, OT is offering upgrades.
skipmnyc is offline  
Old Apr 28, 16, 7:18 am
  #2168  
 
Join Date: Oct 2013
Location: Copenhagen, Denmark
Programs: Mainly Hilton Hhonors, SAS Eurobonus
Posts: 1,981
See post 77+78 in the thread I linked to.
It seems that someone has got an upgrade via OT tomorrow.
helosc is offline  
Old May 1, 16, 2:52 pm
  #2169  
 
Join Date: Mar 2016
Location: Preferable @30.000 feet
Programs: More than one
Posts: 1,673
Originally Posted by skipmnyc View Post
Using OT for the first time, EWR-CPH-EWR, booked in Plus on UA ticket stock. OT offers the option of upgrading Plus-->Business for $254 each way. Here's my question: if the upgrade clears, is a new ticket issued? This is important for UA's rules on premier qualifying dollars, so the ticket needs to remain plated to UA.

Thanks for any insight. It's a long thread, so apologies if the answer is already buried in there someplace.
The subject has been discussed, but I never got a clear picture. What I do know is that even I got an upgrade on the leg CPH-EWR, my TA was still able to make changes to the connecting flight and other legs on the trip. All legs was booked on the same ticket, and some of the legs was on SK operated flights and others on UA/UA express etc. operated flights.
Since it's only the service class and not the fair conditions that changes with the OT upgrade, I doubt OT actually issue a new ticket. I think they just issue an addon ticket, but I don't know the technical details.
highupinthesky is offline  
Old May 2, 16, 3:43 pm
  #2170  
 
Join Date: Feb 2015
Location: YVR
Programs: AC SE, SPG Plat - Ambassador
Posts: 292
OT offered me an upgrade from SGN to HUI on Vietnam Airline for $75 CDN. If I bought the business class ticket outright then this deal would have saved me $15
dtman85 is offline  

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