Mar 25, 2013, 7:54 am
Last edit by: oliver2002
Optiontown - Upgrade on SK flights
SAS Scandinavian Airlines offers, via partner Optiontown, all customers the opportunity to purchase an upgrade on SK operated flights, which will be confirmed 72-24 hours prior to departure, pending on seat availability.
SAS Go passengers can purchase an upgrade to SAS Plus on all flights and to SAS Business class on SAS’s intercontinental flights between Scandinavia, the US and Asia, while SAS Plus passengers also can buy an upgrade to SAS Business class on intercontinental flights.
Booking class Europe: A (SAS Plus)
Booking classes Intercontinental: Z (Business) and P (SAS Plus)
Note: All upgrades will be handled by Optiontown.
Contact to Optiontown
Phone: UK +44 (0) 203 371 7854
E-mail: [email protected]
Homepage: www.optiontown.com
Upgrade fees
Intercontinental flights:
Upgrade fees will range between EUR140 and EUR900, depending on availability, destination and service class.
European flights:
Upgrade fees will range between EUR30 and EUR75, depending on availability, destination and service class.
Sign up fee Optiontown
EUR 1 (one) for short haul flights
EUR 5 (five) for long haul flights.
Sign up fee is not refundable.
Note: During the period 10JUN15-31AUG15, no sign up fee will be charged.
Reservation
All upgraded PNRs will be updated with and include OS SK OPTIONTOWN UPGRADE.
Reservation for non 117-documents (only applicable on long haul flights)
Reservations for non 117-documents will be updated by Optiontown with the following information:
OS SK UTO
SR CKIN SK KK. ATTN CHECK-IN. UTO PSGR. PLS UPGRADE TO (CLASS) ACC TO PROC ON SKXXX (DATE), UPG ALREADY PAID BRGDS REV MNGT.
Note: Tickets will not be reissued and upgrade will take place at check-in counter.
Rebooking
If the passenger wants to rebook a flight with confirmed upgrade via Optiontown, always use the original ticket fare, found in TWD, to calculate the fare difference.
Change fee must be collected if applicable for the original ticket.
Refund
After requesting upgrade it is not possible to change or cancel the upgrade request.
Upgrade amount is not refundable.
If the passengers upgrade request is not successful, the upgrade fee will be refunded.
Optiontown must be contacted for refund.
Restrictions
Upgrade of the following passengers cannot be performed:
Travel Pass passengers
Groups (booking class G)
Passengers holding award tickets (booking classes I and X)
ID-passengers (booking classes R and N)
Irregularity
Rebooking procedures for passengers with an upgrade, affected by irregularity:
Rebooking to other SK-flight
If the same booking class as passenger was upgraded to is available - rebook the passenger in the upgraded booking class.
If the same booking class as passenger was upgraded to is not available - rebook the passenger in the same service class as originally booked and refund the upgrade.
Rebooking to other airline
Rebook the passenger in the same service class as originally booked and refund the upgrade.
Note: In case of refund in above cases, the passenger himself must contact Optiontown and request refund.
Benefits
The upgraded passenger is entitled to:
Baggage allowance according to the new class
Star Alliance Priority tag
SAS Business check-in
Fast Track security
SAS Lounge access
EuroBonus points earned according to the new class
Onboard service according to the new class
Passenger process
Passenger makes a reservation on an SAS operated flight. Reservation must be confirmed.
Passenger logs onto www.optiontown.com, creates an account and enters credit card info.
Passenger can register the upgrade request immediately after reservation is made
Sign-up must be made latest 36 hours before departure
Optiontown selects the passengers to be upgraded according to conditions set forth by SAS
If there are seats available and the upgrade request is successful, the upgrade will be confirmed 72-24 hours prior to departure.
Updated 03JUL15 08.57
SAS Scandinavian Airlines offers, via partner Optiontown, all customers the opportunity to purchase an upgrade on SK operated flights, which will be confirmed 72-24 hours prior to departure, pending on seat availability.
SAS Go passengers can purchase an upgrade to SAS Plus on all flights and to SAS Business class on SAS’s intercontinental flights between Scandinavia, the US and Asia, while SAS Plus passengers also can buy an upgrade to SAS Business class on intercontinental flights.
Booking class Europe: A (SAS Plus)
Booking classes Intercontinental: Z (Business) and P (SAS Plus)
Note: All upgrades will be handled by Optiontown.
Contact to Optiontown
Phone: UK +44 (0) 203 371 7854
E-mail: [email protected]
Homepage: www.optiontown.com
Upgrade fees
Intercontinental flights:
Upgrade fees will range between EUR140 and EUR900, depending on availability, destination and service class.
European flights:
Upgrade fees will range between EUR30 and EUR75, depending on availability, destination and service class.
Sign up fee Optiontown
EUR 1 (one) for short haul flights
EUR 5 (five) for long haul flights.
Sign up fee is not refundable.
Note: During the period 10JUN15-31AUG15, no sign up fee will be charged.
Reservation
All upgraded PNRs will be updated with and include OS SK OPTIONTOWN UPGRADE.
Reservation for non 117-documents (only applicable on long haul flights)
Reservations for non 117-documents will be updated by Optiontown with the following information:
OS SK UTO
SR CKIN SK KK. ATTN CHECK-IN. UTO PSGR. PLS UPGRADE TO (CLASS) ACC TO PROC ON SKXXX (DATE), UPG ALREADY PAID BRGDS REV MNGT.
Note: Tickets will not be reissued and upgrade will take place at check-in counter.
Rebooking
If the passenger wants to rebook a flight with confirmed upgrade via Optiontown, always use the original ticket fare, found in TWD, to calculate the fare difference.
Change fee must be collected if applicable for the original ticket.
Refund
After requesting upgrade it is not possible to change or cancel the upgrade request.
Upgrade amount is not refundable.
If the passengers upgrade request is not successful, the upgrade fee will be refunded.
Optiontown must be contacted for refund.
Restrictions
Upgrade of the following passengers cannot be performed:
Travel Pass passengers
Groups (booking class G)
Passengers holding award tickets (booking classes I and X)
ID-passengers (booking classes R and N)
Irregularity
Rebooking procedures for passengers with an upgrade, affected by irregularity:
Rebooking to other SK-flight
If the same booking class as passenger was upgraded to is available - rebook the passenger in the upgraded booking class.
If the same booking class as passenger was upgraded to is not available - rebook the passenger in the same service class as originally booked and refund the upgrade.
Rebooking to other airline
Rebook the passenger in the same service class as originally booked and refund the upgrade.
Note: In case of refund in above cases, the passenger himself must contact Optiontown and request refund.
Benefits
The upgraded passenger is entitled to:
Baggage allowance according to the new class
Star Alliance Priority tag
SAS Business check-in
Fast Track security
SAS Lounge access
EuroBonus points earned according to the new class
Onboard service according to the new class
Passenger process
Passenger makes a reservation on an SAS operated flight. Reservation must be confirmed.
Passenger logs onto www.optiontown.com, creates an account and enters credit card info.
Passenger can register the upgrade request immediately after reservation is made
Sign-up must be made latest 36 hours before departure
Optiontown selects the passengers to be upgraded according to conditions set forth by SAS
If there are seats available and the upgrade request is successful, the upgrade will be confirmed 72-24 hours prior to departure.
Updated 03JUL15 08.57
Optiontown.com paid upgrades on SAS
Jan 5, 2015, 5:59 am
#1531
Join Date: Jan 2011
Location: ZRH
Programs: A3 Gold, AY Silver
Posts: 458
When did intra-Europe OT become possible? Any datapoints on successful bids?
Last edited by clifford79; Jan 5, 2015 at 6:02 am Reason: EDIT: I should have at least checked the previous page of posts...
Jan 5, 2015, 7:07 am
#1532
Join Date: Mar 2014
Posts: 60
One attempt and it was successful...
Bid placed on 11NOV.
Leg 1 CPH-HAM 02DEC (OT confirmation mail on 30NOV)
Leg 2 HAM-CPH 03DEC (OT confirmation mail on 02DEC)
I never received an updated e-ticket from SAS (as I have been used to with longhaul OT upgrades) and thus don't know what the new booking class was.
I did not pay attention to how full either flight was and can not say how it might have affected my success with the upgrade.
Not sure where I picked up the possibility of intra-european OT but I think it was in a thread in this forum...?
Either way, on 27NOV I received a targeted email from SAS, that it would be possible to "get a smooth journey to Hamburg" (in SAS Plus) for a trip on 10DEC.
I did not pick up on that one and I doubt that I will in the future - I was just curious and no way am I paying to boost a trip that is 30 minutes airborne and now only provides the same amount of points that I used to get on this route.
Bid placed on 11NOV.
Leg 1 CPH-HAM 02DEC (OT confirmation mail on 30NOV)
Leg 2 HAM-CPH 03DEC (OT confirmation mail on 02DEC)
I never received an updated e-ticket from SAS (as I have been used to with longhaul OT upgrades) and thus don't know what the new booking class was.
I did not pay attention to how full either flight was and can not say how it might have affected my success with the upgrade.
Not sure where I picked up the possibility of intra-european OT but I think it was in a thread in this forum...?
Either way, on 27NOV I received a targeted email from SAS, that it would be possible to "get a smooth journey to Hamburg" (in SAS Plus) for a trip on 10DEC.
I did not pick up on that one and I doubt that I will in the future - I was just curious and no way am I paying to boost a trip that is 30 minutes airborne and now only provides the same amount of points that I used to get on this route.
Jan 5, 2015, 9:34 am
#1533
Join Date: Apr 2013
Posts: 5
I thought they completely removed the functionality for checking seat availability some months ago. How are you able to check status for the next week?
I don't know of any places that offer this service for free. ExpertFlyer and KVSTool should have the information, or some generous FTer might provide you with the information.
I don't know of any places that offer this service for free. ExpertFlyer and KVSTool should have the information, or some generous FTer might provide you with the information.
Jan 5, 2015, 2:02 pm
#1534
Join Date: Sep 2012
Location: AGH
Posts: 5,961
Excellent value for the money in terms of EuroBonus points but not too sure it will continue that way as they now also cut down that earning.
Not sure which class they will book into, I guess J, Y, S, B, P, A at 1500 points.
Jan 6, 2015, 5:17 am
#1536
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,092
Jan 8, 2015, 7:50 am
#1538
Join Date: Feb 2009
Location: CH
Posts: 240
SK CPH-IAD this Sat (10.01.), bought option at approx 48 hrs before departure, upgrade Go to Business cleared at 44 hrs to dep.
Applied for both Plus and Business at 205/442 USD.
Interestingly, the PNR now says Z-Business, however M&M (where I largely credit to) claims Z is an Economy booking class. All SK Businesss fare accrue 200% with M&M, Z (as high Eco I guess) 150%. Any advice on how to realize a 200% earning with M&M? Go for a retrocredit? Or just be happy I went up from 150% from much less?
Applied for both Plus and Business at 205/442 USD.
Interestingly, the PNR now says Z-Business, however M&M (where I largely credit to) claims Z is an Economy booking class. All SK Businesss fare accrue 200% with M&M, Z (as high Eco I guess) 150%. Any advice on how to realize a 200% earning with M&M? Go for a retrocredit? Or just be happy I went up from 150% from much less?
Jan 8, 2015, 8:06 am
#1539
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,130
The table in M&M is wrongly attributing Z to economy, but the 150% is correct. The low discounted business fares usually get 150% with M&M.
Jan 9, 2015, 4:07 am
#1541
Join Date: Sep 2012
Location: AGH
Posts: 5,961
Congratulations! You have been upgraded to SAS Plus for your flight SK1635 Copenhagen - Frankfurt.
Again, so far 100% quote for 10+ Inter-European trips.Let's see which class they book into. (by the way, flight was booked through corporate TA on SK ticket stock 117 and includes 3 non-SK segments - CPH-FRA on SK FRA-GRZ-VIE-CPH on OS)
Again, so far 100% quote for 10+ Inter-European trips.Let's see which class they book into. (by the way, flight was booked through corporate TA on SK ticket stock 117 and includes 3 non-SK segments - CPH-FRA on SK FRA-GRZ-VIE-CPH on OS)
Jan 9, 2015, 4:43 am
#1542
Join Date: Sep 2012
Location: AGH
Posts: 5,961
Just got a new e-ticket as well, so they still exchange the ticket but it still says fare basis MDKRTM, same as the original - the SAS app show me booked in Plus. Let's hope it still gives points otherwise this was my last OptionTown booking.
Jan 9, 2015, 8:15 am
#1543
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,130
Intra-Europe now rebooks into Z, see the updated wiki I posted above. Did you take a look at the eticket receipt using saudia website?
1. Go to: http://www.bookonline.saudiairlines....R_CANCEL=FALSE
2. Manage my booking -> Search for an e-ticket
1. Go to: http://www.bookonline.saudiairlines....R_CANCEL=FALSE
2. Manage my booking -> Search for an e-ticket
