Last edit by: oliver2002
Optiontown - Upgrade on SK flights
SAS Scandinavian Airlines offers, via partner Optiontown, all customers the opportunity to purchase an upgrade on SK operated flights, which will be confirmed 72-24 hours prior to departure, pending on seat availability.
SAS Go passengers can purchase an upgrade to SAS Plus on all flights and to SAS Business class on SASs intercontinental flights between Scandinavia, the US and Asia, while SAS Plus passengers also can buy an upgrade to SAS Business class on intercontinental flights.
Booking class Europe: A (SAS Plus)
Booking classes Intercontinental: Z (Business) and P (SAS Plus)
Note: All upgrades will be handled by Optiontown.
Contact to Optiontown
Phone: UK +44 (0) 203 371 7854
E-mail: [email protected]
Homepage: www.optiontown.com
Upgrade fees
Intercontinental flights:
Upgrade fees will range between EUR140 and EUR900, depending on availability, destination and service class.
European flights:
Upgrade fees will range between EUR30 and EUR75, depending on availability, destination and service class.
Sign up fee Optiontown
EUR 1 (one) for short haul flights
EUR 5 (five) for long haul flights.
Sign up fee is not refundable.
Note: During the period 10JUN15-31AUG15, no sign up fee will be charged.
Reservation
All upgraded PNRs will be updated with and include OS SK OPTIONTOWN UPGRADE.
Reservation for non 117-documents (only applicable on long haul flights)
Reservations for non 117-documents will be updated by Optiontown with the following information:
OS SK UTO
SR CKIN SK KK. ATTN CHECK-IN. UTO PSGR. PLS UPGRADE TO (CLASS) ACC TO PROC ON SKXXX (DATE), UPG ALREADY PAID BRGDS REV MNGT.
Note: Tickets will not be reissued and upgrade will take place at check-in counter.
Rebooking
If the passenger wants to rebook a flight with confirmed upgrade via Optiontown, always use the original ticket fare, found in TWD, to calculate the fare difference.
Change fee must be collected if applicable for the original ticket.
Refund
After requesting upgrade it is not possible to change or cancel the upgrade request.
Upgrade amount is not refundable.
If the passengers upgrade request is not successful, the upgrade fee will be refunded.
Optiontown must be contacted for refund.
Restrictions
Upgrade of the following passengers cannot be performed:
Travel Pass passengers
Groups (booking class G)
Passengers holding award tickets (booking classes I and X)
ID-passengers (booking classes R and N)
Irregularity
Rebooking procedures for passengers with an upgrade, affected by irregularity:
Rebooking to other SK-flight
If the same booking class as passenger was upgraded to is available - rebook the passenger in the upgraded booking class.
If the same booking class as passenger was upgraded to is not available - rebook the passenger in the same service class as originally booked and refund the upgrade.
Rebooking to other airline
Rebook the passenger in the same service class as originally booked and refund the upgrade.
Note: In case of refund in above cases, the passenger himself must contact Optiontown and request refund.
Benefits
The upgraded passenger is entitled to:
Baggage allowance according to the new class
Star Alliance Priority tag
SAS Business check-in
Fast Track security
SAS Lounge access
EuroBonus points earned according to the new class
Onboard service according to the new class
Passenger process
Passenger makes a reservation on an SAS operated flight. Reservation must be confirmed.
Passenger logs onto www.optiontown.com, creates an account and enters credit card info.
Passenger can register the upgrade request immediately after reservation is made
Sign-up must be made latest 36 hours before departure
Optiontown selects the passengers to be upgraded according to conditions set forth by SAS
If there are seats available and the upgrade request is successful, the upgrade will be confirmed 72-24 hours prior to departure.
Updated 03JUL15 08.57
SAS Scandinavian Airlines offers, via partner Optiontown, all customers the opportunity to purchase an upgrade on SK operated flights, which will be confirmed 72-24 hours prior to departure, pending on seat availability.
SAS Go passengers can purchase an upgrade to SAS Plus on all flights and to SAS Business class on SASs intercontinental flights between Scandinavia, the US and Asia, while SAS Plus passengers also can buy an upgrade to SAS Business class on intercontinental flights.
Booking class Europe: A (SAS Plus)
Booking classes Intercontinental: Z (Business) and P (SAS Plus)
Note: All upgrades will be handled by Optiontown.
Contact to Optiontown
Phone: UK +44 (0) 203 371 7854
E-mail: [email protected]
Homepage: www.optiontown.com
Upgrade fees
Intercontinental flights:
Upgrade fees will range between EUR140 and EUR900, depending on availability, destination and service class.
European flights:
Upgrade fees will range between EUR30 and EUR75, depending on availability, destination and service class.
Sign up fee Optiontown
EUR 1 (one) for short haul flights
EUR 5 (five) for long haul flights.
Sign up fee is not refundable.
Note: During the period 10JUN15-31AUG15, no sign up fee will be charged.
Reservation
All upgraded PNRs will be updated with and include OS SK OPTIONTOWN UPGRADE.
Reservation for non 117-documents (only applicable on long haul flights)
Reservations for non 117-documents will be updated by Optiontown with the following information:
OS SK UTO
SR CKIN SK KK. ATTN CHECK-IN. UTO PSGR. PLS UPGRADE TO (CLASS) ACC TO PROC ON SKXXX (DATE), UPG ALREADY PAID BRGDS REV MNGT.
Note: Tickets will not be reissued and upgrade will take place at check-in counter.
Rebooking
If the passenger wants to rebook a flight with confirmed upgrade via Optiontown, always use the original ticket fare, found in TWD, to calculate the fare difference.
Change fee must be collected if applicable for the original ticket.
Refund
After requesting upgrade it is not possible to change or cancel the upgrade request.
Upgrade amount is not refundable.
If the passengers upgrade request is not successful, the upgrade fee will be refunded.
Optiontown must be contacted for refund.
Restrictions
Upgrade of the following passengers cannot be performed:
Travel Pass passengers
Groups (booking class G)
Passengers holding award tickets (booking classes I and X)
ID-passengers (booking classes R and N)
Irregularity
Rebooking procedures for passengers with an upgrade, affected by irregularity:
Rebooking to other SK-flight
If the same booking class as passenger was upgraded to is available - rebook the passenger in the upgraded booking class.
If the same booking class as passenger was upgraded to is not available - rebook the passenger in the same service class as originally booked and refund the upgrade.
Rebooking to other airline
Rebook the passenger in the same service class as originally booked and refund the upgrade.
Note: In case of refund in above cases, the passenger himself must contact Optiontown and request refund.
Benefits
The upgraded passenger is entitled to:
Baggage allowance according to the new class
Star Alliance Priority tag
SAS Business check-in
Fast Track security
SAS Lounge access
EuroBonus points earned according to the new class
Onboard service according to the new class
Passenger process
Passenger makes a reservation on an SAS operated flight. Reservation must be confirmed.
Passenger logs onto www.optiontown.com, creates an account and enters credit card info.
Passenger can register the upgrade request immediately after reservation is made
Sign-up must be made latest 36 hours before departure
Optiontown selects the passengers to be upgraded according to conditions set forth by SAS
If there are seats available and the upgrade request is successful, the upgrade will be confirmed 72-24 hours prior to departure.
Updated 03JUL15 08.57
Optiontown.com paid upgrades on SAS
#136
Join Date: Aug 2008
Location: Helsinki
Programs: AY Platinum, IHG Gold, Diners
Posts: 1,274
Bought today cheap T-class tickets for me and my gf to Dubai in February and just also signed up for OT ugrade to Y+. The cost was 140/person/flight + 5 signup fee/flight. C upgrade would have been 297/person/direction, but maybe I decide to do that later.
Now I just have to wait almost 5 months...
Now I just have to wait almost 5 months...
#138
Join Date: Aug 2008
Location: Helsinki
Programs: AY Platinum, IHG Gold, Diners
Posts: 1,274
#140
Join Date: Jul 1999
Location: SYD, GOT
Programs: BA GGL; SK EBG; QF LTG; Hilton Diamond, A-Club Platinum, Marriott Platinum
Posts: 2,677
Unlike points upgrades, this paid upgrade changes the booking class (not the fare basis), so that you get the points for the new class of travel.
#141
Join Date: Jun 2010
Location: ARN
Programs: EBG, Hertz Five Star, A-club Gold
Posts: 72
Have an IC flight coming up and I have signed up for OT Y-->C, this is the first time I use OT so I am very excited to see if it clears.
I have checked flightstats.com and the outbound is totally zeroed out in all classes so it will be interesting to see if the theory about overbooked flights and OT holds true.
Slightly OT: Flightstats has been giving me very big changes in the availability. On day it showed "at least 7" C seats and it showed 7 C, 7 J with the "mouse-over", the next day it was totally zeroed out. Y, S and B has been zeroed out for a long time, but today it showed high availability?
Same thing with another flight where C all of a sudden was zeroed out from one day to the other when having showed several availabe C seats the previous day.
Anyone got experience about the accuracy of Flightstats.com.
I have checked flightstats.com and the outbound is totally zeroed out in all classes so it will be interesting to see if the theory about overbooked flights and OT holds true.
Slightly OT: Flightstats has been giving me very big changes in the availability. On day it showed "at least 7" C seats and it showed 7 C, 7 J with the "mouse-over", the next day it was totally zeroed out. Y, S and B has been zeroed out for a long time, but today it showed high availability?
Same thing with another flight where C all of a sudden was zeroed out from one day to the other when having showed several availabe C seats the previous day.
Anyone got experience about the accuracy of Flightstats.com.
#143
Join Date: Jun 2010
Location: ARN
Programs: EBG, Hertz Five Star, A-club Gold
Posts: 72
Have an IC flight coming up and I have signed up for OT Y-->C, this is the first time I use OT so I am very excited to see if it clears.
I have checked flightstats.com and the outbound is totally zeroed out in all classes so it will be interesting to see if the theory about overbooked flights and OT holds true.
Slightly OT: Flightstats has been giving me very big changes in the availability. On day it showed "at least 7" C seats and it showed 7 C, 7 J with the "mouse-over", the next day it was totally zeroed out. Y, S and B has been zeroed out for a long time, but today it showed high availability?
Same thing with another flight where C all of a sudden was zeroed out from one day to the other when having showed several availabe C seats the previous day.
Anyone got experience about the accuracy of Flightstats.com.
I have checked flightstats.com and the outbound is totally zeroed out in all classes so it will be interesting to see if the theory about overbooked flights and OT holds true.
Slightly OT: Flightstats has been giving me very big changes in the availability. On day it showed "at least 7" C seats and it showed 7 C, 7 J with the "mouse-over", the next day it was totally zeroed out. Y, S and B has been zeroed out for a long time, but today it showed high availability?
Same thing with another flight where C all of a sudden was zeroed out from one day to the other when having showed several availabe C seats the previous day.
Anyone got experience about the accuracy of Flightstats.com.
The only available seats next to each other are 6 A+B or 8 A+B. Have no experience on those seats and according to seatguru they both have some drawbacks. Any advice is appreciated. I am leaning towards 8.
#144
Join Date: Jul 2009
Location: KRS
Programs: EBG
Posts: 215
Today I got the e-mail I have been waiting for - optiontown cleared the upgrade Y--> for me and the Mrs Have received new e-tickets and I could select seats...
The only available seats next to each other are 6 A+B or 8 A+B. Have no experience on those seats and according to seatguru they both have some drawbacks. Any advice is appreciated. I am leaning towards 8.
The only available seats next to each other are 6 A+B or 8 A+B. Have no experience on those seats and according to seatguru they both have some drawbacks. Any advice is appreciated. I am leaning towards 8.
1. It is nice and private as you have the coat closet next to you instead of another duo.
2. You are closer to the door for exiting quickly.
3. Everyone boarding after C-class and *G do not walk by you while boarding
3. I think you are served before you would be in row 8, and my last experience was that rows 7 and 8 had a bit of a delay while the FAs took a pit-stop in the galley.
4. You are less likely to be close to infants who do not like changing altitude, as row 7, and the first row of Y, are where there are places for bassinets.
I've been in row 6 several times and generally find I am not disturbed by being close to the galley/buffet. However, I do prefer the window seat when in that row.
Wherever you pick, I am sure you will enjoy your flight! Very good service in C-class on SK.
#146
Join Date: Dec 2009
Location: CPH
Programs: SK EBG |CSA OK+ Gold | SPG Gold | CO, BD, QR, AF lowlife
Posts: 607
Any other experience with upgrades after OLCI?
Edit:
Info for future reference; A0 C3 D3 J0 Z0 Y4 S0 B0 E2 M2 H0 Q0 V0 W0 U0 K0 L0 T0 G2
B -> C pending T-15h
#147
Join Date: Dec 2009
Location: CPH
Programs: SK EBG |CSA OK+ Gold | SPG Gold | CO, BD, QR, AF lowlife
Posts: 607
got my B->Z upgrade 12½ hour before departure. Was not checked in. Availability was as seen above 3 hours ago and is now showing:
A0 C2 D2 J0 Z0 Y4 S0 B0 E3 M3 H0 Q0 V0 W0 U0 K0 L0 T0 G3
Looks like someone was upped from M->Y and then I was upped from Y->C (or it could be that someone just bought that Y-ticket).
A0 C2 D2 J0 Z0 Y4 S0 B0 E3 M3 H0 Q0 V0 W0 U0 K0 L0 T0 G3
Looks like someone was upped from M->Y and then I was upped from Y->C (or it could be that someone just bought that Y-ticket).
Last edited by SirRagnar; Oct 22, 2010 at 3:10 am
#149
Join Date: Mar 2010
Location: GBG/OSL
Programs: EBP, BA Silver, AVIS President's Club, SIXT Diamond
Posts: 132
Optiontown add another charge, in this case EUR 57 and I still did not get the upgrade.
Anyone knows how the optiontown selection is done?
I'll use points instead and I'll get my upgrade as there are plenty of seats in C on the flight, but it would have been good deal with EUR 135 to C instead of 20k points.
#150
Join Date: Sep 2010
Programs: Asiana Club Diamond Plus, HHonor Diamond, SPG, CX
Posts: 42
had this situation last week. I changed the booking a while ago, and registered on OT from Y+ to C. 4 days prior to my departure I got a call from OT saying I have to pay 35 for the change of departure (one way). I got the upgrade with a total price of 135+35 = 170