E-REWARDS-HH AWARD out-of -stock
#2
Join Date: Dec 2002
Location: Gold Country, California
Programs: Hilton Gold, IHG Diamond Ambassador, Hyatt Globalist
Posts: 1,199
How can they be "out of stock" on points? I was able to redeem for HHonors points about 5 days ago and they have posted. I learned a long time ago rule #1 on these miles/points promo activities we subject ourselves to--always redeem the moment you reach the required amount. I've already done my AA miles redemption for this year and, for me, there is nothing else worth the time to bother with. In view of the fact the points I earn now expire in May (still can't understand how they figure that), this is not good news. Thanks for the heads-up.
#3
Join Date: Jul 2002
Location: New Berlin, WI, USA
Posts: 4,101
Originally Posted by Steph58
How can they be "out of stock" on points? I was able to redeem for HHonors points about 5 days ago and they have posted. I learned a long time ago rule #1 on these miles/points promo activities we subject ourselves to--always redeem the moment you reach the required amount. I've already done my AA miles redemption for this year and, for me, there is nothing else worth the time to bother with. In view of the fact the points I earn now expire in May (still can't understand how they figure that), this is not good news. Thanks for the heads-up.
"Here is my question to e-rewards:
"My year ends on 03/31/2006 although I am holding $100 to buy 2000 Delta
miles, which are not avaiable yet. Please advise."
And this is their answer:
"Good Afternoon,
Thank you for contacting e-Rewards. We apologize for the delay in the
availability of the Delta SkyMiles reward. Your currency will expire on
05/01/2006. Although we highly hope to have the reward available long
before then, if it still is not available we will reinstate any currency
that expires from your account so that you can get the reward you want.
Once again, we apologize.
Please do not hesitate to contact us with any additional questions or
concerns.
Sincerely,
Todd LaLone"
If Hhonors is still out of stock when you try to redeem, you might try the same tactic. In any case, I have been able to get E-rewards to extend the expiration by simply sending an e-mail stating I was accumulating currency for a particular reward and requesting an extension.
#4
Join Date: Oct 2001
Location: Almaty, Kazakhstan
Programs: UA Gold, Hyatt Discoverist, IHG Platinum, Accor Silver, Choice Privileges Gold
Posts: 2,070
Wow! It does say "out of stock" beside both HH awards under Redeem Awards. This is terrible. Hilton is my preferred award, and since I've already redeemed my AA and NW miles, this would really make e-rewards less meaningful. (Can you get more than 1 blockbuster award per year?) W/o DL and HH, they might lose a bunch of people. tls
#5
Join Date: Jul 2004
Location: Seattle, Wa
Programs: AS 75K & BR Member- HHonors Diamond - Hertz PC - Marriott Titanium - IHG Ambassador
Posts: 2,379
I tried to redeem for 300 points the other day and was told i wouldnt be eligible for more HHonors points till March 3rd.
Now the award is Out of Stock.
I emailed them, i'll see what they have to say.
Now the award is Out of Stock.
I emailed them, i'll see what they have to say.
#6
FlyerTalk Evangelist
Join Date: May 2004
Location: DFW/DAL
Programs: AA Lifetime PLT, AS MVPG, HH Diamond, NCL Platinum Plus, MSC Diamond
Posts: 21,422
Originally Posted by Steph58
How can they be "out of stock" on points? I was able to redeem for HHonors points about 5 days ago and they have posted. I learned a long time ago rule #1 on these miles/points promo activities we subject ourselves to--always redeem the moment you reach the required amount. I've already done my AA miles redemption for this year and, for me, there is nothing else worth the time to bother with. In view of the fact the points I earn now expire in May (still can't understand how they figure that), this is not good news. Thanks for the heads-up.
1. They haven't paid for them
2. The order isn't complete
3. They are getting rid of them
4.??
#8
Join Date: Jun 2004
Posts: 126
I see it available still
Originally Posted by sonora
4. They want you to redeem for one of their lame rewards, like eBags.
I'm hopeful HHonors going off the list is simply not going to happen...surely the e-rewards people are aware of redemption patterns and know removing that particular redemption without an equally desirable replacement would cause a huge loss in membership in their program.
#10
Join Date: Aug 2005
Location: Cincinnati, OH
Programs: Starwood Gold, HiltonHHonors Silver, Marriott Silver, Delta SkyMiles
Posts: 1,775
Ack! I'm $.50 short of the $50 level. I checked the site and it doesn't say anything about the HH certificates out of stock.
Crossing my fingers!
Crossing my fingers!