I transferred ClickReward points to my UA
account on 5/19 and they posted today {5/26}.
Not bad!

I signed up and did the Opinion Place survey 2 weeks ago. Still waiting for the points to post so I can change to FF miles. The survey said it would take 5-7 days.

Has anyone got the 750 points and/or Opinion Place survey points credited in the last 10 days ?.

I have not received opinion place points in my clickrewards accout since may 10th. I know a few others that have not been getting credit either.

http://www.flyertalk.com/forum/frown.gif

Jay

I just e-mailed them about 2 surveys taken 5/20 in both my mine wife's accounts usually
they post in a 2 days. Been taking other Opinion place surveys on AOL which are well within the 2 week period if the programs were not separate.
Lets hope they are now looking at the two
programs together to reduce the number of survey opportunities.
Mike

It appears the link to the TWA 750 points bonus is no longer active. It sometimes produces an error message when accessing it or on other attempts produces an error message after filling in the required information and hitting the "join" button.

Not wanting to be pessimistic here, but am beginning to wonder whether the Memorial Day holiday coincides with "the death" of Clickrewards.
I sure hope not !

Looks like that promo has ended

I just tried the TWA bonus link at 11am eastern time and it worked for me. The TWA bonus is supposed to be valid till the end of June. The redeem and your account pages on the click rewards page are not working right now. Maybe they are finally updating our accounts.

Well it's been 3 weeks since I joined through the TWA bonus link and did the Opinion Place thinggy. Still nothing on my statement.

I wrote and got a silly canned reply:
Thank you for contacting ClickRewards Customer Service.

We have received your email and are committed to providing you with an
excellent Customer Service experience! Although we normally respond to customer inquiries within one business day, due to the Memorial Day Holiday, we may not respond to your inquiry for two business days. We
apologize in advance for any inconvenience this may cause you and appreciate your patience. We will be sure to address your questions within two business days.

The ClickRewards Shopping Network is always growing to include the top shopping sites on the web which means more places for you to earn miles! So make sure you bookmark (http://www.clickrewards.com) and check in
often.

Also watch for emails featuring new web sites in the network and special offers for our members.

We appreciate you shopping with us!
The ClickRewards Customer Service Team

With service like this, I doubt I even want to make any purchase with them. That's simply out of the question.

same here . . . provided details they asked for and a few days later all points posted as expected!

Finally I am seing some possible resolution to this non-posting of miles. If this goes through, I will indeed be rather confident about this program and its customer service. Keeping my fingers crossed.


Dear Valued ClickRewards Member,

We apologize for any inconvenience this may have caused and thank you
for contacting us once again regarding your missing ClickMiles.

In response to your inquiry, we would be happy to further research your inquiry with Opinion Place and follow up with you via e-mail once a resolution has been reached. Please allow 3-5 business days for us to
work with Opinion Place to resolve this issue. We thank you for your patience!

In addition, to let you know that we value you as a ClickRewards member, we will be happy to honor the TWA promotion.

Please Note: Because this promotion is for NEW members and is based on a particular sign up location, we will not be able to automatically trigger your 750 Bonus ClickMiles. Therefore, we ask that you contact us when the ClickMiles from your qualified purchase are posted to your
account and we will award the 750 Bonus ClickMiles at that time. We do appreciate your patience in this matter.

In the meantime, if we can offer any further assistance, please let us know by responding to this e-mail at [email protected] or by calling 1.415.836.7900, M-F between 6:00 AM and 6:00 PM PST.

Best Regards,
XXXYYYZZZ
CS Operations www.clickrewards.com

I have replied to the email I received from Clickrewards requesting the survey date, topic, points etc and will wait and see if I receive them.

However, if I have to complete the survey, wait for the points to post and then email then when they dont post to my account each time, then I will give up on Clickrewards.

Surely these should post automatically ?.

My husband and I both have done surveys that didn't post. Its been a couple weeks and I didn't write down the dates. Is there any hope? Yes, these should post automatically and I agree its not worth the effort. The surveys are marginally worthwhile anyway. 15 minutes of my time must surely be worth more than 100 ff miles.

And still it continues .....

In response to my email to Clickrewards giving as much information as I could, I got a "form" email in reply requesting I reply with all the same information. Sigh....

The survey I took was about Pizza and was worth 200 points. Clickrewards now says that the maximum points awarded were 175.

If anyone is in a similar situation, email Clickrewards !. The more who complain, the more likely we will be to get the points awarded.

******************************************
We apologize for any inconvenience this matter has caused, and thank you for contacting us with your concerns.

In response to your inquiry, we are enclosing the Opinion Place promotional information below so that you can review the conditions and determine if your transaction qualified. If it has,please follow the directions listed below. We will be happy to contact Opinion Place on your behalf.
If you have qualified for the conditions above and it has been longer than 7 business days since you have completed the survey, then please respond to this e-mail with the following information. We will be happy
to contact Opinion Place on your behalf.

1. ClickRewards e-mail address:
2. Survey subject: ?
3. Date survey was taken: ?
4. Amount of miles advertised:

Please Note: The maximum amount of ClickMiles that may be earned through Opinion Place is 175.
Once we have this information, we will be happy to contact Opinion Place on your behalf and promptly notify you once we have received an answer.

We realize your time is very valuable, and we would like to thank you for providing this information. Your satisfaction in the
ClickRewards Program is important to us, and we look forward to assisting you further
regarding this issue.

[This message has been edited by DownUnder (edited 06-01-2001).]

DownUnder, Glad to see I'm not nuts. I signed up for ClickRewards a long time ago but never used it. A couple of weeks ago I did a very lengthy survey and they had offered me 300 miles. I emailed CR since I haven't received my miles. They asked for all the details and then told me it couldn't have been on CR because their max is 175 miles. Thye also said that I hadn't earned any miles on CR. I know I did it and it was definitely 300 miles.

Pat

My wife joined ClickRewards on 5 May (I was already a member). She then took a survey (candy products) for 200 CRs. They posted later that day, along with the 750 miles for joining.

I immediately transferred those points to AA to satisfy one of the partners on the 20/20,000 promotion. They posted on 8 May.

[This message has been edited by tovaz (edited 06-01-2001).]