MClab

Just in case it isn't widely known BeFrugal also has a similar guarantee.

BeFrugal.com Best Cash Back Rate Guarantee Terms

It's a 125% match but it has a limit of one per store per member with a maximum credit of $25 per transaction.

TopCashBack's Highest Cashback Guarantee is much more liberal in comparison with none of the same limits as BeFrugal as far as I can tell.

TopCashBack Highest Cashback Guarantee Terms and Conditions

Also worth knowing is that BeFrugal has a coupon guarantee.

BeFrugal.com Coupon Guarantee

I found that by accident. I had an issue with a click-through not pushing through correctly to the merchant site. I did some rigorous testing and determined the error was on the BeFrugal end.

I submitted a site feedback issue just hoping it would eventually get fixed, and instead ended up using a competitor cash back site which I noted in the site feedback submission.

Here's the reply I received:
Even though they knew I used a competitor cash back site for the purchase BeFrugal support essentially credited my account $5 for the inconvenience.

MClab

Nice to see TopCashback support chiming in here.

I hope it expedites getting some of the issues mentioned by others resolved.

MClab

I can't believe I forgot to mention that prior. Probably because it's old hat for me.

I do that with every cash back site, among other online sites.

I suggest others to the same. It's pretty easy to set up a screen capture application to make this a very automated and seamless process just using a hotkey.

kipper

I've had multiple transactions not credit, and the response from TCB has been underwhelming, to the point that I've stopped trying to claim credit. I have a referral credit that's been pending for over a year as well.

Kat007

What`s the point in offering bogus "highest cashback guarantee" in advertising if they don`t pay it out? Of course, that`s how they attract new blood-by making claims such as that, but they keep the money to themselves. Guaranteed.

Kat007

That`s their strategy-to get you and others they don`t intend to pay overwhelmed. It is entertaining how they respond though. Just like from a book written about dishonest practices. In my case, they asked me to "write back to us if you don`t get the issue resolved in 4 weeks" multiple times. They are not cutting me off because they want me to give up like others did. Not a chance. They stole money, which were given to my name, not theirs, by merchants.

Kat007

They are not going to do anything about that but will continue to lie. They are very good at that. BBB is investigating them already. Waiting for a response from Attorney General and then with about a thousand folks (and counted) who are interested to get their money back from crooks TCB will be filing more complaints and a class action case. That`s the only way to get the money.

kipper

I love the, The only site that I use where I've had any amount of problems with transactions crediting has been Memolink, and I've found that they're usually very on top of things in regards to responses, and posting points very quickly. There's not a 2-3 month wait.

TaxiApple

Thanks for the warning!!
I signed up but haven't used them yet.

I have had good experiences with Ebates, Fatwallet and Mrrebates and will continue to use them.

Kat007

Those others are mostly bloggers who get referral $$ to post about TCB (that`s how I "found" TCB). I would recommend to google "topcashback scam", "topcashback complaints" and such. You`ll be amazed. I wish I read about them before I spent my money using those scumbags.

Kat007

They are not registered with BBB (however, BBB has a power over them), but are on their website under "coupon services". Just go to bbb.org and search for topcashback. Then file a complaint. You can also contact DE BBB via www.delaware.bbb.org. They are collecting complaints now, and to take more serious actions, they need to receive more complaints from the victims.

Kat007

You are very welcome! Spread the word to stop TCB dishonest practices.

Kat007

You do answer (which has been a waste of my time to read and write and that time will be included in a cost against your dishonest practices), but you don`t pay out and feed me up with your bogus promises in hope I will give up eventually.

[/QUOTE] Kat007, can you email [email protected] so that I can access your account and have a look into your claim?

TopCashback[/QUOTE]

I assume you are John, who wrote me at least a dozen times the same thing on other boards, but yet to fail to solve anything when I contacted you. I even warned you about my further legal actions, but you ignored me. The show must stop.

MClab

I don't know why you are taking issue with me personally here. I pointed out your error, which you've yet to acknowledge. Beyond that, all I've done is posted some information. Not just about TopCashback mind you but another cash back competitor as well.

I can't make any assumptions about your experience, and have refrained from doing so.

Someone from TopCashback has reached out here, and is at least trying to help you. If you've not followed his/her advice and sent the e-mail they suggested today - no matter how many other e-mails/tickets you've sent in the past - I'm not sure you can expect any resolution.

If it were me, I'd at least make the effort and see what develops. Assumptions based on past experiences aren't always correct.

MClab

I feel a bit silly pointing this out, but what the heck? Perhaps it will inform others.

If you "Google" nearly any company and scam/complaint, you're going to find results. A ton of companies are listed on RipoffReport alone.

Even other cash back companies, including EBates and a number of others.