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-   -   The RYANAIR thread (https://www.flyertalk.com/forum/ryanair/1725496-ryanair-thread.html)

BruceyBonus Mar 2, 2018 4:46 am

Do you receive a claim tag when luggage is gate checked using the yellow tags? How would the bag be traced if there's no record of the tag number that was attached?

I've only experienced it twice: once at Athens where they used normal white bag tags that had been pre-printed, which came with the normal claim tag; and a second time where my luggage was taken off me by the cabin crew once on the plane as there was no space left anyone, I didn't receive a claim tag and had a very nervous wait at the carousel on arrival. No experience of the yellow type of tags.

I know you also don't get a tag when using the self-service luggage check-in, but I'm told the system records the tag number against your booking details electronically. This doesn't happen with the gate checking system.

fartoomanyusers Mar 2, 2018 2:35 pm

gate checked baggage
 

Originally Posted by BruceyBonus (Post 29476222)
Do you receive a claim tag when luggage is gate checked using the yellow tags? How would the bag be traced if there's no record of the tag number that was attached?

At Luton they had green (i think) pre printed labels - and yes, they detached the end section and handed it to the passengers.

you'd hope that with the bags left on the tarmac beside the plane as passengers boarded - the chance of them getting lost is fairly low !

BruceyBonus Mar 2, 2018 3:08 pm


Originally Posted by fartoomanyusers (Post 29478203)
you'd hope that with the bags left on the tarmac beside the plane as passengers boarded - the chance of them getting lost is fairly low !

I was thinking more about getting mishandled at the destination end. At Palma airport a few months ago, our airside bus was following a luggage cart. Two items fell off onto the road. Driver saw them but didn't stop, he just left them there. Our bus had to swerve to avoid them, again not stopping to pick them up. I'm sure these sorts of events happen rarely, but nice to have a claim tag just in case.

Yemona Mar 4, 2018 2:39 pm

Any chance to get a full refund of a flight which operated?
 
snow storm Emma prevented us from flying to BCN on Fri, with Vueling. No problem getting that refunded. the inbound flight was booked for tonight with Ryanair, and it’s opertional. would Ryanair care enough to refund fully as we never made it to BCN on another ticket? I can’t use the Ryanair refund option as that’s only working for non Op flights.

BruceyBonus Mar 4, 2018 2:44 pm


Originally Posted by Yemona (Post 29484993)
snow storm Emma prevented us from flying to BCN on Fri, with Vueling. No problem getting that refunded. the inbound flight was booked for tonight with Ryanair, and it’s opertional. would Ryanair care enough to refund fully as we never made it to BCN on another ticket? I can’t use the Ryanair refund option as that’s only working for non Op flights.

Highly unlikely. It's worth asking anyway.

Do you have insurance in place?

James91 Mar 9, 2018 6:22 pm


Originally Posted by Yemona (Post 29484993)
snow storm Emma prevented us from flying to BCN on Fri, with Vueling. No problem getting that refunded. the inbound flight was booked for tonight with Ryanair, and it’s opertional. would Ryanair care enough to refund fully as we never made it to BCN on another ticket? I can’t use the Ryanair refund option as that’s only working for non Op flights.

No, why on earth would they? The flight is operational and you're not on it, as far as they're concerned, out of choice.

Claim on your insurance.

fartoomanyusers Mar 14, 2018 5:59 am

new hand luggage policy
 

Originally Posted by fartoomanyusers (Post 29476200)
most of my fellow (non priority) passengers had their wheelies tagged for the hold. but a few of us managed to avoid it.

i tested a different hand luggage type on Saturday - a reasonably large rucksack (but definitely within hand luggage size limits).

i had planned to have it on my shoulder whilst getting my boarding pass checked at the gate, but the gate agent came forward to us last few passenger (the gate area was packed out for our full flight) - and tagged the final passenger's wheely, and walked past my bag (which was almost the same size) sitting on the floor.

looking at the baggage trolley of hand luggage waiting to be loaded into the hold - there were a few non wheelies, although maybe they had been offered up by the passengers.

it does appear (at least with Luton departures) - that if you don't have a wheelie, you have a very good chance of getting your hand baggage into the cabin.

fartoomanyusers Apr 30, 2018 9:54 am

new hand luggage policy
 

Originally Posted by fartoomanyusers (Post 29523081)
i tested a different hand luggage type on Saturday - a reasonably large rucksack (but definitely within hand luggage size limits).

it does appear (at least with Luton departures) - that if you don't have a wheelie, you have a very good chance of getting your hand baggage into the cabin.

it seems that FR staff at Stansted are operating the same policy - wheelies get tagged for the hold, but as long as your hand luggage is vaguely sensible size, and not a wheely, then you get away with bringing it into the cabin.

at least that was my experience departing from STN on Friday.

MB_again Aug 2, 2018 3:01 pm

I have a 48hr trip to Budapest from Stansted next month, and I plan to carry a normal backpack well within the carry-on dimension limits of other non-budget airlines.

It looks like the small-only policy wasn't followed as strictly per the posts above, but the last message above is more than 3 months old, so just wondering if anyone has recent experience of how strict they are with normal backpacks which aren't exactly the official allowable tiny size?

Admittedly I expect my normal backpack to be only half full, but good to know nevertheless.

fartoomanyusers Aug 3, 2018 3:48 am


Originally Posted by MB_again (Post 30040912)
I have a 48hr trip to Budapest from Stansted next month, and I plan to carry a normal backpack well within the carry-on dimension limits of other non-budget airlines.

It looks like the small-only policy wasn't followed as strictly per the posts above, but the last message above is more than 3 months old, so just wondering if anyone has recent experience of how strict they are with normal backpacks which aren't exactly the official allowable tiny size?

Admittedly I expect my normal backpack to be only half full, but good to know nevertheless.

my last FR flights were in mid June and they only seemed interested in wheelies. so you should be fine ex STN, but other people have had different experiences at smaller FR airports, so your backpack might get more attention at BUD, but probably not! good luck, and let us know what happens.

MB_again Sep 24, 2018 8:12 am

So I have my Ryanair flight on Wednesday evening, but was invited to and able to check-in today (Monday) morning.

Unless this is a glitch, it looks like their new rule may actually be "2 days prior to departure date" rather than "48 hours before departure date and time"

Got a middle seat with a lot of emphasis throughout the check-in process that it was a middle seat :) ........... some things never change!

Marschel Sep 24, 2018 9:22 am


Originally Posted by MB_again (Post 30239257)
So I have my Ryanair flight on Wednesday evening, but was invited to and able to check-in today (Monday) morning.

Unless this is a glitch, it looks like their new rule may actually be "2 days prior to departure date" rather than "48 hours before departure date and time"

Got a middle seat with a lot of emphasis throughout the check-in process that it was a middle seat :) ........... some things never change!

Not sure why you want to checkin "so early". :confused: I always checkin as late as possible. Get's me either an aisle seat at the front/ rear or an exit row seat.

MB_again Sep 24, 2018 1:02 pm

Makes sense to check in late now I think about it... although the trade-off is missing the window and getting stung last minute... I think it’s better to pay for seats instead if seats are that important.

In fact, reason why 2 days window is better vs 48 hrs for me (also why I posted here) is that it just about allows me to get my return check-in sorted before departure, which avoids potentially getting stung and was also an important feature of the much longer window in the past.

fartoomanyusers Sep 24, 2018 4:17 pm

late checkin
 

Originally Posted by Marschel (Post 30239578)
Not sure why you want to checkin "so early". :confused: I always checkin as late as possible. Get's me either an aisle seat at the front/ rear or an exit row seat.

i normally do the same ... apart from last time i flew FR i missed the 2 hour deadline (first time ever), and ended up paying 55 quid at the airport ... which hurt !

MB_again Oct 2, 2018 4:52 am

Happy to report that my medium+ rucksack was fine to carry-on both ways, and whilst I had the middle seat booked both ways, on the return leg the window seat next to me was empty so I moved over and it worked out ok!


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