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Old Apr 18, 2019, 8:03 pm
  #1  
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Join Date: Dec 2015
Location: YVR/YUL/LHR/HKG
Programs: TK Gold
Posts: 576
Montreal Convention & Insurance

I have incurred around 400 GBP for the delay in baggage for 2 days. HKG/SVO/LED I have claimed the insurance of 300 GBP. I have filed a separate claim for SU under Montreal Convention. Since I got my claim from the insurance for 300 GBP. I amend the claim for around 100 GBP. They told me under company policy, there is no claim for the remaining 100 GBP. Is it common practice that I could not claim the shortfall?
tobiashenry is offline  
Old Apr 18, 2019, 8:32 pm
  #2  
 
Join Date: Jan 2015
Programs: Aeroflot Bonus - Gold, Marco Polo - Silver
Posts: 154
That's common practice at Aeroflot. See it as a trade off for the low fare price.
hessbo is offline  


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