Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > Russia-Based Airlines
Reload this Page >

Flying within Russia, Aeroflot and SVO Terminal B

Flying within Russia, Aeroflot and SVO Terminal B

Old Jul 27, 18, 4:38 pm
  #1  
Original Poster
 
Join Date: Apr 2017
Programs: Qatar, Turkish, Aeroflot
Posts: 546
Flying within Russia, Aeroflot and SVO Terminal B

I fly on average once a month from Moscow to various cities across the country for business trips with Aeroflot/Rossiya (thankfully, not paid for by me!), or S7 if absolutely necessary and to try to avoid going back via Moscow when possible (although it can be argued that would work out better for miles! Although time is often too much of the essence). It's occurred to me that any flight in Russia always demands paper boarding passes, rendering online boarding passes utterly useless...not a problem, as I NEVER travel with checked baggage, I would always print it out in the terminal, particularly on my return flights, unless checking in manually is compulsory e.g. with Uzbekistan Airways/LIAT etc.

So today, I flew to ROV on a business trip this weekend from the new Terminal B at SVO, which is a fantastic terminal, a far cry from D, but there's a vital thing missing - self-check-in machines. I also had a slight issue at VVO when printing out my boarding pass to SVO, as I had another flight to SVX (also Aeroflot) the same day 2 hours (on a different booking) after arriving, but was not allowed to get it in VVO, but rather had to pick it up at the transfer desk in SVO. Not *that* big of a deal, but I did think it was a bit frustrating.

So 3 questions to field:

1) what is the deal with Russian flights always demanding paper boarding passes?
2) Is Terminal B deliberately not having self check in machines or what? I know it's a new terminal but surely this is something that should be there!
3) Is it standard practice to not issue boarding passes for flights on different bookings on the same day?
ilcannone is offline  
Old Jul 28, 18, 10:03 am
  #2  
Senior Moderator, Moderator: United MileagePlus, Carbon Conscious Travel, FlyerTalk Cares
 
Join Date: Jun 1999
Location: SFO
Programs: UA 1.7 MM/Plat; AS MVP 75K; AA gold; Fairmont & Starwood platinum; Hyatt diamond; Kimpton IC Elite
Posts: 17,370
Please follow this in the Russia-Based Airlines forum.

l'etoile
sr moderator
l etoile is offline  
Old Jul 28, 18, 3:37 pm
  #3  
 
Join Date: Aug 2015
Location: ZRH/LUX
Programs: SU GOLD, BA GOLD , SQ PPS. RIP: UA 1999-2015 EY Partners 2006-2017, LH SEN 2006-2018
Posts: 419
Russia in general doesn't take to kindly to electronic boarding passes or electronic bag tags either.Mainly because the ID check guards want to see paper. And they are not accustomed to it or trust it. Can you blame them?

I routinely do electronic bag tag departing Germany on LH going into Russia, but departing Russia in the words of the LH check in agent, "We don't do this in Russia and I think they will go bezerk"

Also there are elevated check if you ever leave the Republics within the Federation. I'm thinking of Kazan and UFA. I have never been to Grozny, I imagine its like that there too.
OpenSky is offline  
Old Jul 29, 18, 6:28 am
  #4  
 
Join Date: Oct 2012
Location: HKG/AMM/LED/LHR
Programs: RJ Emerald
Posts: 2,088
As it stands today, the law requires there to be a stamp from security on each boarding pass and that is the reason why they require paper. I am not too familiar with SU, but S7 has those machines which scan the barcode on your phone and instantly print the paper boarding pass. In DME, the machines are located in the check-in area, as well as just before security.

As far as I know, by the end of the year, Russian airports will start accepting mobile BPs.
Rami Tamimi is offline  
Old Jul 31, 18, 12:49 am
  #5  
 
Join Date: Jun 2009
Location: LHR/SEA/DME
Programs: BAEC G/*O E
Posts: 829
Originally Posted by ilcannone View Post
1) what is the deal with Russian flights always demanding paper boarding passes?
2) Is Terminal B deliberately not having self check in machines or what? I know it's a new terminal but surely this is something that should be there!
3) Is it standard practice to not issue boarding passes for flights on different bookings on the same day?
1. As Rami Tamimi correctly stated there's an antiquated legal requirement to put a remark on a boarding pass once a passenger has cleared airport security.
2. That is def a temporary situation : they were rushing to complete this new terminal by the world cup, hence launched it with gaps in infrastructure. Shall be fixed in the next month or so.
3. That's an interesting one. You couldn't get your pass in VVO not because it was on the same date, but because it originated from a different airport. This is super weird, but airports' checkin systems in Russia (both machines and at desks) can only issue boarding passes originating locally. It used to be different, but they introduced this restriction circa 2014.
luitje is offline  
Old Jul 31, 18, 4:03 am
  #6  
Original Poster
 
Join Date: Apr 2017
Programs: Qatar, Turkish, Aeroflot
Posts: 546
Originally Posted by OpenSky View Post
Russia in general doesn't take to kindly to electronic boarding passes or electronic bag tags either.Mainly because the ID check guards want to see paper. And they are not accustomed to it or trust it. Can you blame them?

I routinely do electronic bag tag departing Germany on LH going into Russia, but departing Russia in the words of the LH check in agent, "We don't do this in Russia and I think they will go bezerk"

Also there are elevated check if you ever leave the Republics within the Federation. I'm thinking of Kazan and UFA. I have never been to Grozny, I imagine its like that there too.
I could blame them as they've improved efficiency in other areas in the country in the last few years.

Also, there are no elevated checks when bound for Ufa, I've flown there 3 times, two within the last 12 months, and there's nothing special about going there, pretty sure the same can be said for Kazan also. Grozny, Makhachkala, or any other city in Abkhazia, North/South Ossetia, Ingushetia, Dagestan and Chechnya I believe do happen though.

Originally Posted by Rami Tamimi View Post
As it stands today, the law requires there to be a stamp from security on each boarding pass and that is the reason why they require paper. I am not too familiar with SU, but S7 has those machines which scan the barcode on your phone and instantly print the paper boarding pass. In DME, the machines are located in the check-in area, as well as just before security.

As far as I know, by the end of the year, Russian airports will start accepting mobile BPs.
Interesting..yes Aeroflot has the same machine as S7 which allows printing off mobile boarding passes.
Originally Posted by luitje View Post

1. As Rami Tamimi correctly stated there's an antiquated legal requirement to put a remark on a boarding pass once a passenger has cleared airport security.
2. That is def a temporary situation : they were rushing to complete this new terminal by the world cup, hence launched it with gaps in infrastructure. Shall be fixed in the next month or so.
3. That's an interesting one. You couldn't get your pass in VVO not because it was on the same date, but because it originated from a different airport. This is super weird, but airports' checkin systems in Russia (both machines and at desks) can only issue boarding passes originating locally. It used to be different, but they introduced this restriction circa 2014.
Interesting information, thanks for the clarification!
Originally Posted by l'etoile View Post
Please follow this in the Russia-Based Airlines forum.

l'etoile
sr moderator
Ooops, my mistake!
ilcannone is offline  
Old Aug 7, 18, 7:38 am
  #7  
 
Join Date: Oct 2014
Location: Germany
Programs: *G, OWS
Posts: 174
A small anecdote regarding the paper boarding passes: this is a requirement for ALL flights. A couple of years ago paper tickets I was flying out of a regional airport towards central Europe on a private jet (along with the customer who was the owner of said jet). To clear security paper tickets were created by hand (boarding pass stock filled out in in hand writing) for the five of us – then everyone of us was escorted by a group of guards to the plane…
frogster is offline  

Thread Tools
Search this Thread