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Unable to process payment via credit card for S7

Unable to process payment via credit card for S7

Old Apr 13, 16, 1:56 pm
  #1  
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Join Date: Nov 2009
Location: Trenton, NJ (PHL, EWR)
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Unable to process payment via credit card for S7

Myself and a travel companion have both been having difficulty booking flights directly from S7 using US issued credit cards. The booking fails at the payment step and the credit card companies (Chase, Citi) don't register an attempt even having been made. anyone else have the issue or have any way around it?
FlyIgglesFly is offline  
Old Apr 14, 16, 4:35 pm
  #2  
 
Join Date: Oct 2012
Location: HKG/AMM/LED/LHR
Programs: RJ Emerald
Posts: 2,088
I never had an issue with booking on s7.ru

The only thing I can suggest is try booking from mobile version (m.s7.ru),or download their app.
Rami Tamimi is offline  
Old Apr 21, 16, 10:29 am
  #3  
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didn't work on the mobile site, and also had the same problem with Ural Airlines. I did notice that for Ural the payment processing went through Sberbank. If I'm not mistaken, they have some issues with the anti-Russia sanctions. That might be stopping it.

Workaround was to book via eDreams.
FlyIgglesFly is offline  
Old Apr 21, 16, 10:57 am
  #4  
 
Join Date: Oct 2012
Location: HKG/AMM/LED/LHR
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Originally Posted by FlyIgglesFly View Post
didn't work on the mobile site, and also had the same problem with Ural Airlines. I did notice that for Ural the payment processing went through Sberbank. If I'm not mistaken, they have some issues with the anti-Russia sanctions. That might be stopping it.

Workaround was to book via eDreams.
Thanks for reporting back.

Can't help much with Ural Airlines,but as an S7 regular,I would be happy to help if you have any questions regarding their flights e.t.c.

Regards
Rami
Rami Tamimi is offline  
Old Apr 21, 16, 4:59 pm
  #5  
 
Join Date: Oct 2002
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It never works for me on their website, neither did it ever work for a friend of mine. All cards were US issued. I call their call center and it goes through just fine, it's something with their web payment.
asnovici is offline  
Old Apr 22, 16, 5:02 am
  #6  
 
Join Date: Jan 2015
Programs: Aeroflot Bonus - Gold, Marco Polo - Silver
Posts: 123
No experience with S7. But on SU they offer to pay in many currencies including HKD. However the system only accepts EUR payments for my HKG based cards.
=> try changing the currency.
hessbo is offline  
Old Apr 2, 18, 5:19 am
  #7  
 
Join Date: Apr 2018
Posts: 2
I am always having problem with S7 site. But, since this year they also stopped accepting cards over the phone. So, the only way to buy ticket is to use Expedia.
Yevgeniy Ivanov is offline  
Old Apr 2, 18, 5:21 am
  #8  
 
Join Date: Apr 2018
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They stopped doing this since this year. It is no longer possible to buy a ticket over the phone on S7 - they send you to phone booking system that don't work from outside of Russia.
Yevgeniy Ivanov is offline  
Old Apr 3, 18, 9:41 pm
  #9  
 
Join Date: Aug 2015
Location: ZRH/LUX
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And S7 doesn't seem to be motivated to fix the problem, since they don't fly to the US. BTW, I have the same problem with PZD also ( Railways).
My solution is to ask my RU friends to pay for me, then I pay them back.

Alternatively, you can purchase S7 tickets via an on line travel agent, the fares should be the same, except for the intra Russia segments which require a RU POS.
OpenSky is offline  

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