transaero baggage problem

Old Aug 7, 15, 5:18 am
  #1  
Original Poster
 
Join Date: Aug 2015
Location: moscow, krasnogorsk
Posts: 2
transaero baggage problem

Hi,

i have istanbul-vnukovo flight... but baggage limit 20kg
Transaero flexible? for instance, extra 3-4 main baggage kg can be problem?
or can they control weight of carry on baggage?

any advise of experienced person?
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Old Aug 7, 15, 10:14 am
  #2  
 
Join Date: Jul 2015
Location: Russia
Programs: SU Gold
Posts: 48
They normally don't control carry on.

Are you sure it's 20 kg from Istanbul? Transaero website says it's 40 kg. http://transaero.ru/en/info-and-services/baggage
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Old Aug 8, 15, 12:00 am
  #3  
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Join Date: Aug 2015
Location: moscow, krasnogorsk
Posts: 2
@eurocity,

Yes, mine 20 kg unfortunately. i checked my ticket details. website says 40 kg but it depends on class in my opinion.

if they don't control carry on, i can add extra 6-7 kg
20+15 kg
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Old Aug 8, 15, 1:01 am
  #4  
 
Join Date: Sep 2006
Location: Moscow
Programs: Marriott Plat, IHG Plat Amb
Posts: 1,100
Why not call them if there's a contradiction between your ticket and their website?

Last edited by Temedar; Aug 8, 15 at 10:34 am
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Old Aug 8, 15, 7:05 am
  #5  
 
Join Date: Jul 2015
Location: Russia
Programs: SU Gold
Posts: 48
That's strange. Transaero website clearly states 40 kg even in the booking process for this route. Or have you bought the ticket from an agent?
Yeah, probably you can call them to figure out where mistake is. Anyway, I suppose you'll have no problem checking 20+ kg in IST.
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