Ritz Upgrade Experiences - Pre-Aug, 2018 Merger
Sep 30, 2017, 9:26 am
#211
Join Date: Aug 2003
Location: MSN
Programs: Delta DM, Bonvoy LT Titanium, Hertz PC
Posts: 1,987
My club certs expire on 1/4/18. I am going to book a stay in Bali for 1/14-1/20. I am renewing my RC Chase card so I will presumably get 3 more certs. So I need to wait for next year's certs to be deposited after renewal or can I use the ones now? Is the expiration date for when I invoke them or when the stay is?
Sep 30, 2017, 9:51 am
#212
Join Date: Aug 2003
Location: MSN
Programs: Delta DM, Bonvoy LT Titanium, Hertz PC
Posts: 1,987
OK, I called and the pre-paid rate I booked was not eligible for club level certs but I was within grace period so she rebooked me at a rate that was eligible. Ironically, it was about 5% less than the pre-pay rate so go figure. She then said she extended one of my certs to cover that stay and applied it. But when I go into res and cert list, I see all 3 certs as outstanding and with original expiry. I do see a rate code I like in reservation and am sure when my next year certs are deposited, I can call back, but does this look right? Or maybe it just takes time to process. The RC is about $100 more than the Conrad per night but with the Club access, I think that will make it worth it.
Sep 30, 2017, 10:12 am
#213
Join Date: Aug 2003
Location: MSN
Programs: Delta DM, Bonvoy LT Titanium, Hertz PC
Posts: 1,987
Never mind, a few minutes later I got an email confirming a reward which clearly shows the club access. Lessons Learned: they will extend your club certs by 2.5 weeks, you have to call in to get the rate and sometimes it's even cheaper than the pre-paid rate. This is roughly $210 USD per night for a beachfront Ritz Carlton with full club lounge access and a 1K square foot room. I think I'll be just fine.
Oct 11, 2017, 1:36 pm
#214
Suspended
Join Date: May 2009
Location: DFW
Programs: AAdvantage Platinum, Hilton HHonors Gold
Posts: 2,863
Which rates to use upgrade certificates?
Hi,
which rate should I book to be able to use the RC credit card's upgrade certificates to Club Level? I was hoping to book a room using UR points through the chase travel portal and then call in - would that work?
Thanks!
which rate should I book to be able to use the RC credit card's upgrade certificates to Club Level? I was hoping to book a room using UR points through the chase travel portal and then call in - would that work?
Thanks!
Oct 12, 2017, 7:34 am
#215
Join Date: Jan 2015
Location: Florida
Posts: 686
No, I don't believe booking on UR points would qualify.
Oct 12, 2017, 10:27 am
#216
Join Date: Feb 2015
Location: SIN, SFO, LON
Programs: SQ:TPPS, Marriott: Titanium
Posts: 441
Its basically the rack rate, no corporate rate or any other discount rate would qualify.
Oct 18, 2017, 10:37 pm
#217
Join Date: Oct 2008
Programs: AA Plat, National EE, Marriott Plat, HH Gold, SPG Plat
Posts: 401
Never mind, a few minutes later I got an email confirming a reward which clearly shows the club access. Lessons Learned: they will extend your club certs by 2.5 weeks, you have to call in to get the rate and sometimes it's even cheaper than the pre-paid rate. This is roughly $210 USD per night for a beachfront Ritz Carlton with full club lounge access and a 1K square foot room. I think I'll be just fine.
Oct 18, 2017, 10:42 pm
#218
Join Date: Aug 2003
Location: MSN
Programs: Delta DM, Bonvoy LT Titanium, Hertz PC
Posts: 1,987
^I'm there 7 nights and possibly using a second cert to stay even longer, so I'll have time to try both. But I do like a good breakfast. My only FT "friend" and frequent tennis partner said the HK lounge was unreal. I need to go to there.
Oct 18, 2017, 10:44 pm
#219
Join Date: Oct 2008
Programs: AA Plat, National EE, Marriott Plat, HH Gold, SPG Plat
Posts: 401
Also we got upgraded to a ritz carlton suite on the 6th floor... the other floors dont really get a good view. Just speak to Andri, he will take care of you, great service.
Oct 18, 2017, 10:48 pm
#220
Join Date: Aug 2003
Location: MSN
Programs: Delta DM, Bonvoy LT Titanium, Hertz PC
Posts: 1,987
I can't tell online. It teases me by saying "Rate Details: The Ritz-Carlton Rewards Credit Card, includes " and then nothing. Tell me, please, what does it include?!?! 
I'll hope for a pleasant surprise at check-in.
I'll hope for a pleasant surprise at check-in.
Oct 18, 2017, 10:48 pm
#221
Join Date: Oct 2008
Programs: AA Plat, National EE, Marriott Plat, HH Gold, SPG Plat
Posts: 401
Asia free club level upgrades - bloggers get them
So I've been searching for hotels in HK and Tokyo and I saw numerous bloggers boasting about how they were gold and platinum and got club level upgrades. Is this possible, I have ritz upgrade certs but would rather use points as the tokyo ritz is quite a good value for redemption.
I'm marriott/spg plat and always told that you have to pay or use a cert for club level...
We are going for our honeymoon next month.
I'm marriott/spg plat and always told that you have to pay or use a cert for club level...
We are going for our honeymoon next month.
Oct 19, 2017, 2:36 am
#222
Join Date: Feb 2005
Location: PHL
Programs: AA EXP MM, HHonors Lifetime Diamond, Marriott Lifetime Ti, UA Silver
Posts: 5,035
How long after you receive the RC Credit Card until the Club Upgrade certs appear in your account? I'm planning a RC stay for February and am considering applying for the CC.
Oct 19, 2017, 5:17 am
#223
Join Date: Aug 2003
Location: MSN
Programs: Delta DM, Bonvoy LT Titanium, Hertz PC
Posts: 1,987
They appeared within the month for me.
Oct 19, 2017, 11:22 am
#224
Join Date: Oct 2009
Location: Somewhere over the rainbow
Programs: Airline Free Agent, Bonvoy Platinum, Hyatt Globalist
Posts: 3,809
You have to pay for them but some people just luck out on this stuff. This summer I went to Hotel Arts in BCN for a family member's birthday trip across Europe and only received a base room as a Platinum. However, I read that someone else that was there around the same timeframe received club access and a seaview suite upgrade.
Oct 26, 2017, 3:13 pm
#225
Join Date: Oct 2017
Posts: 2
Suite upgrade with RCC upgrade certs?
I am planning to go to the RC Orlando the week before Christmas. I'd like to book a lake view room with two queen beds and use RC Club upgrade certificates. As a Platinum member, will I still be eligible for a suite upgrade if they are available? Will be traveling with two toddlers and am hoping for a two room suite upgrade. Would love to hear about any experience with Ritz Orlando! Are they pretty good about upgrades for guests?
