Which US Credit Cards Accepts Grab App?
May 22, 2018, 10:09 am
#16
Join Date: Jul 2012
Posts: 1,319
And another fun tidbit on Grab. I used their iOS app "Help Center" menu to submit a support request. This is what came back in response:
Does not instill much confidence.
Hello,
We would like to help but unfortunately, we are not monitoring new support requests through this email address. Please tap "Help Centre" in the Grab app menu or visit grab.com to find answers to frequently asked questions, or to submit a request. We apologise for any inconvenience and look forward to serving you soon.
Grab Team
We would like to help but unfortunately, we are not monitoring new support requests through this email address. Please tap "Help Centre" in the Grab app menu or visit grab.com to find answers to frequently asked questions, or to submit a request. We apologise for any inconvenience and look forward to serving you soon.
Grab Team
May 24, 2018, 6:15 am
#17
Join Date: Feb 2013
Location: PHX
Programs: AA EXP, IHG Diamond, IC Amb
Posts: 5,508
Just arrived in Bali today from the US.
I had loaded a Chase Visa card onto my Grab app a few days ago while still in the US.
Once I landed here, I simply requested a Grab...and after the ride got the text that my Visa had been charged.
So....it appears that it works.....but only if you are actually over here where Grab is. I tried to do a dummy booking while still in the US and it said that my VISA card on my profile wasn't a valid payment type.
I had loaded a Chase Visa card onto my Grab app a few days ago while still in the US.
Once I landed here, I simply requested a Grab...and after the ride got the text that my Visa had been charged.
So....it appears that it works.....but only if you are actually over here where Grab is. I tried to do a dummy booking while still in the US and it said that my VISA card on my profile wasn't a valid payment type.
Jun 29, 2018, 6:04 pm
#19
Join Date: Sep 2013
Location: PIT-SCE-AOO-PHL-NYC-WAS
Programs: free agent
Posts: 1,033
Tried to add Chase Sapphire Reserve to my grab app for rides around Malaysia but no luck. Give up and will resort to SPG card, or I always can go to 7-11 and use CSR to buy top-up card but losing 3x.
Annoying but pure first world problem situation.
Annoying but pure first world problem situation.
Jun 30, 2018, 1:17 pm
#20
Join Date: Dec 2012
Location: DFW
Programs: AA-EXP SPG-Plat 100/LTG. HHonors-Gold
Posts: 40
Website add works
In Bali now, was going nuts trying to figure why my Grab app was prompting for OVO or cash. Turned off auto app update, found this page and re- added my Chase Sapphrire Reserve card. Booked car and back in business.
When you log in on website, it will send a one time PIN number to your app on phone to verify, then proceed as above.
When you log in on website, it will send a one time PIN number to your app on phone to verify, then proceed as above.
Jul 3, 2018, 8:07 pm
#23
Join Date: Sep 2013
Location: PIT-SCE-AOO-PHL-NYC-WAS
Programs: free agent
Posts: 1,033
ridiculous how a major taxi app like grab cannot link some major credit cards. Other solution - going to 7-11 then buy grab top-up card but you would lose 3x CSR points but again, most local rides would cost less than $10 so not a hugely dealbreaker. Luckily I was able to link new AA citi card so will using that toward minimum spending requirement.
Jul 19, 2018, 7:48 am
#24
Join Date: Sep 2011
Location: Los Angeles
Programs: AA Platinum, HH Diamond, Delta Platinum
Posts: 130
I just added my CSR card from Thailand. Make sure you allow popups when you add it online and do it on a PC/MAC.
Jul 21, 2018, 4:52 pm
#25
Join Date: Jul 2018
Posts: 1
I am in Bali and am still not able to add my Chase Sapphire Reserve credit card. Based on the responses, I tried logging into the Grab website to see if I can add it there. However, I can't even log into the website, as it won't take a US prefix under the "Other" selection when I try to enter my phone number to sign in. Any suggestions?
Sep 27, 2018, 1:37 am
#27
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus
Posts: 35,376
Trying to load a US card onto my Grab app and it tells me Visa / MC are n
t supported. Tried enabling popups and using the web site. From there I get "rpc error: code = Code(1025) desc = [db][non-cb] err:sql: no rows in result set" ... Hope I can get it to work when I get to MNL ...
t supported. Tried enabling popups and using the web site. From there I get "rpc error: code = Code(1025) desc = [db][non-cb] err:sql: no rows in result set" ... Hope I can get it to work when I get to MNL ...
Sep 27, 2018, 9:12 pm
#28
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus
Posts: 35,376
After arrival in MNL I waited until my phone's GPS figured out where I was. I then had no trouble loading a US-based Amex credit card into the app and using it. It w
rked great! The only minor hiccup was that the default location at the airport seemed to be at terminal 2 and I was at terminal 3, so I had to manually enter where I was.
rked great! The only minor hiccup was that the default location at the airport seemed to be at terminal 2 and I was at terminal 3, so I had to manually enter where I was.
Oct 7, 2018, 2:07 pm
#29
Join Date: Sep 2006
Location: PHX
Programs: AS MVP, HH Diamond
Posts: 3,259
Trying to load a US card onto my Grab app and it tells me Visa / MC are nt supported. Tried enabling popups and using the web site. From there I get "rpc error: code = Code(1025) desc = [db][non-cb] err:sql: no rows in result set" ... Hope I can get it to work when I get to MNL ...
t supported. Tried enabling popups and using the web site. From there I get "rpc error: code = Code(1025) desc = [db][non-cb] err:sql: no rows in result set" ... Hope I can get it to work when I get to MNL ...After arrival in MNL I waited until my phone's GPS figured out where I was. I then had no trouble loading a US-based Amex credit card into the app and using it. It wrked great! The only minor hiccup was that the default location at the airport seemed to be at terminal 2 and I was at terminal 3, so I had to manually enter where I was.
rked great! The only minor hiccup was that the default location at the airport seemed to be at terminal 2 and I was at terminal 3, so I had to manually enter where I was.
Oct 10, 2018, 9:20 am
#30
Join Date: Jan 2007
Location: CMI
Programs: AA Plt 2MM
Posts: 226