Lisbon, Portugal- Used UberX several times from downtown including the airport. Each time the car arrived in less than 5 minutes. Price ranged from €4 to €8 for downtown to airport.

London, UK- Used UberX in the pouring rain from Liverpool Street station to Tower Pier around £6.

Rome, Italy- Used Uber Black (no UberX in Rome area) from Termini Station to Vatican €14.

I always get a normal taxi to somewhere near Bugis, it's about $20-25. I find that UberX isn't that much cheaper than flagging down a taxi (and sometimes more expensive), but it's far more convenient.

Last time, due to the amount of luggage I had, I took something from the "ground transportation" desk - $50 for a large car, which didn't even fit all our luggage in. Wife + 2 children, and most of the bags/car seats/prams/etc.

I took a normal taxi to Hougang, having waited for one advertising accepting credit cards. Got there, and his machine was "broken". I gave him a US$20 as I had not SG currency. Sigh. Uber is far superior. The return trip in I tried Uber from Changi a couple of months ago, and couldn't find out where the guy was -- the GPS showed him on top of me, but which floor was anyone's guess.

On the way back I booked one uberxl and one ubertaxi -- $18 for the XL, and fit a ton of baggage in.

I spent July commuting in Singapore with uberx, ubertaxi, uberxl, uberexec. 48 trips over 30 days, about S$500 worth. Took about 8 taxis in that time as well.

Had one issue - Uber broke during the trip, the trip just vanished from the drivers phone, and I couldn't even connect to it from my phone. Driver phoned up a friend, who was also having problems. The driver wouldn't take cash, despite him having no idea if it would get paid for the trip.

The fare charged OK later on, at $18 (estimate was about that), however a week later I had an email refunding me, so I've only paid $5. I've disputed this fare, as it should have been $18.

In those 48 trips I gave 1 3-star -- driver had similar hygiene issues as an average NYC cab. Rest got 4 or 5 stars.

UBER around the world
 

How good is UBER in NYC?? Cabs r a rip off. Hope it's a lot easier...

Better in NYC than anywhere else in the US, since UberX is exclusively licensed car service drivers and vehicles in NYC. UberX pricing is comparable to cabs. So, not cheaper, but better.

I tried UberX in Bucharest, Romania. The pricing is basically the same as the cheapest taxi rates. However, I found BlackCab, the largest local taxi app, much better as the cars were bigger and better for the same price as Uber. As well, the drivers all had regular taxi licences as well.

The local cabs were just functional. The taxi drivers basically spoke no English at all and the cars are older Dacias.

Medellin - Since few taxi drivers knew where our hotel was (even after explaining in Spanish), we fell into the habit of taking a taxi from our hotel to our destination and Uber back to the hotel, since the driver could just use the GPS. We used UberBlack almost all of the time (with the exceptions of one solo trip I took without my wife and the trip from the hotel to the airport, since we were leaving at 4 am and UberX was the only option) and it was usually within one or two USD of what we'd have paid for a taxi. Roughly 50% of the UberBlack drivers spoke English, none of the UberX drivers spoke English, all had clean, comfortable cars.

Now the same Avanza/Innova cars are listed as UberX in Bali. No luck getting an airport pickup in either try over the past two weeks. Very easy from Sanur to the airport IDR 52,500, hotel shuttle service is listed at IDR 300,000.

Jakarta is unbelievably cheap in an UberX - IDR 39,000 (US$3) for a 40 minute ride across town. IDR 72,500 (US$5.50) to the airport from near MONAS with light traffic. Bluebird is twice as expensive.

Bogota UberX - super easy, clean cars, inexpensive compared to local taxis.

Vienna - Mercedes E-class showed up when I called for an UberX, only downside is that there aren't as many cars running around so wait times are a bit long.

Milan - Nothing particularly noteworthy about Uber service but since the local taxis are terrible, it seems nicer by comparison.

I would like to use Uber in Paris to visit all the sights within 2 hrs. Can anyone recommend the best way to do this as Uber only allows A to B, rather than A to B to C to E etc?


I would like to replicate the Open top bus tour routes using Uber, starting from my hotel.

I have asked Uber drivers to take me on tours before, such as in Washington DC, and it's worked fine.

Just book A to B, but tell the driver what you would like to do when you get in the cab.
Once in the cab, you can change your destination to where you want to head to next.
What you can't do, is key in location "A" as your final destination when you want to head back. Best is to then either let the driver just take you back, or key in a location close by if he doesnt know the way.

Uber's customer service (if it's any different from the way they're handled here in the US) is complete and utter garbage.

I was in the UK, and tried to change the phone number in the app to my UK number. It wouldn't take it, so I contacted them about the problem. They got back to me three days later saying that I could do it myself. It wasn't in broken English, so it may or may not be the customer support center in Manila, but the response was clear that they didn't read my message, and didn't care.

I referred a friend to Uber to get us a free ride. My friend had a Netherlands phone number (we were both in the UK at the time) and it gave him a UK free ride credit, but would only give me one in USD, and it would not apply while I was in the UK.

Uber is great when it works. Their customer service is a joke.

From my experience, you can't change phone numbers on the app. You can only do that on a computer.

Customer Service is in the city where they operate from. The London Customer Service centre handles drivers in London and the Manchester Centre handles their drivers in Manchester.

I have had good responses and even got a refund for a ride when the driver took a very long route and got lost.

Your free ride is dependant on where your original service was registered. I have a UK account and I am currently in Malaysia. I have referred friends to Uber, and as long as I have my UK number on the account, it gave my friends a RM 10 (That's US$2.50) credit towards their first ride, I got a £10 (US$13) credit towards a free ride in the UK (and it stored on my system without it being used immediately. I found that if I had changed my phone number to a local one in Malaysia, it would only give me a RM 10 credit and it would immediately use it towards my next ride. So I'm keeping my UK number on file, and just call the driver when I make any booking so that they have a local number to ring.

It would have been quite nice had I known that at the time. The app doesn't tell me about how I would need to change it on a computer. Oh well.

I used UberX extensively during my holidays on the Croatian coast this year (Split & Dubrovnik), and while the cars are mostly nothing to write home about, the system works really well, there are flat fees to respective airports and virtually every aspect of the ride is better vs. local taxis. Even though I spoke with drivers in the local language, most of them seem to have a decent grasp of English, so no worries there. Customer complaints/feedback are processed locally (I presume in Zagreb), and the response time is very good.

Perth: Used it from my hotel (the Parmelia Hilton) to go to a liquor store. The driver was very friendly, explained the route he was going to take, and didn't mind waiting while I ran into the store to get my booze, he then drove back.

Sydney: Used it twice. The first driver, from a restaurant to the IC Sydney, dropped us on the corner in the rain instead of entering the hotel's covered portico, I gave him a 4. The second driver had trouble finding the IC but was great otherwise. Tried to get a ride during rush hour and watched the driver head further and further away from the IC before I cancelled the ride.