Restaurants restricting awards (airlines, credit card, etc. restrictions list)
#31
Join Date: Jan 2006
Location: dfw
Programs: Hyatt, HH, IHG, SPG, AA, WN
Posts: 109
In February 2007, I was not allowed to use my AMEX to buy a gift certificate for Lavendou in Dallas ("We do not accept AMEX for gift cert. purchases."). AMEX is accepted by the restaurant and AMEX is an acceptable card in the IDINE listing for that restaurant. I did not make a fuss since I had another card registered for the program. Lavendou is listed on the current Dallas AA IDINE promotion. They are also in the Dallas edition of the Entertainment book.
#32
Join Date: Aug 2007
Programs: AA Gold, SPG Gold, Hyatt Globalist
Posts: 142
Not sure if this should go here or in the "fiascos" thread, but on Friday I went to a club, and ordered drinks as I knew the club was iDine.
After I ordered and tried to pay, the bartender told me they had a $30! minimum for credit card payment. I wasn't up to drinking that much, so I paid in cash ($12 for a drink and a bottle of water).
Has anyone reported a merchant to MasterCard for requiring a minimum? Is it worth the hassle?
I saw in another thread the advice of "ask to see a manager", but that's a bit of fuss if you're out on a Friday night.
After I ordered and tried to pay, the bartender told me they had a $30! minimum for credit card payment. I wasn't up to drinking that much, so I paid in cash ($12 for a drink and a bottle of water).
Has anyone reported a merchant to MasterCard for requiring a minimum? Is it worth the hassle?
I saw in another thread the advice of "ask to see a manager", but that's a bit of fuss if you're out on a Friday night.
#33
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Join Date: Aug 2001
Location: RSW
Programs: Delta - Silver; UA - Silver; HHonors - Diamond; IHG - Spire Ambassador; Marriott Bonvoy - Titanium
Posts: 14,147
I would definitely report it to MasterCard, as well as to Rewards Network. I wouldn't expect the latter to give me courtesy points, but it's something they ought to be aware of as it affects their own bottom line.
I thought a $20 minimum I saw once was steep, but that's outrageous!
I thought a $20 minimum I saw once was steep, but that's outrageous!
#34
Join Date: Jul 2002
Location: New Berlin, WI, USA
Posts: 4,101
Paseo Palms in Palm Desert CA gives IDine miles but not on AMEX. Mrs Cornroaster and I both lost the 5000 mile Delta bonus because of this. We were only in Southern California for the last week of the recent promotion. That hurts, as we had 4 other Delta IDines apiece that did post.
#36
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Join Date: Jun 2007
Location: Toronto
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#37
Join Date: Nov 2004
Location: BOS/BDL
Programs: AA LTP 2.1MM; SPG Platinum
Posts: 140
One addition to the list that I've had negative experience with is Victoria's Diner in Boston - takes Amex but doesn't give miles for it.
Not a bad diner if you find yourself needing a bite after shopping at the South Bay Center, but make sure you use Visa/Mastercard.
#38
Join Date: Oct 2004
Location: Greater Chicagoland Area
Programs: frontier Elite, Hertz PC
Posts: 1,372
http://www.mastercard.com/us/persona...iolations.html
Otherwise, you can talk to the manager, call you credit card etc and argue with them.
I think the bar is a good place to force them to take your card. At a store, they can just refuse to sell you stuff, but at the bar, they already prepared the drinks. They can either take you card (you can even claim you have no cash) and follow the merchant agreement, or they can violate the agreement and waste the made drink.