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Currently in a car, saw another at another branch I want, easy to swap?

Currently in a car, saw another at another branch I want, easy to swap?

Old Jun 27, 19, 9:01 am
  #1  
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Join Date: Jun 2019
Programs: VCU
Posts: 2
Currently in a car, saw another at another branch I want, easy to swap?

Frequent renter at Enterprise, platinum member (I donít know if it means anything to them).

The branch I regularly rent from regularly stocks XC90ís, XT5ís and XTSís.

Today they put me in a XT5, but I drove by another branch and saw a QX80 sitting on the lot.

Would it be a big deal for them to swap me out?
AntonyH is offline  
Old Jun 27, 19, 10:18 am
  #2  
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Join Date: Apr 2012
Location: Canada
Programs: A3*G, UA*S, MR PPE, HHonors Gold, Carlson Gold, NEXUS
Posts: 3,496
Not sure about Enterprise, but I've done this often at National when the airport isn't willing to upgrade me but the downtown location is. That said, I'm not sure how much of that is because of the relationship I've built with the downtown agents
pewpew is offline  
Old Jun 28, 19, 11:42 am
  #3  
 
Join Date: Sep 2013
Location: SFO/MCI
Programs: DL GM 0.4MM, Hyatt Explorist, HHonors Gold, SPG Plat, Marriott Plat, Avis PC, National EE, Hertz PC
Posts: 1,456
Enterprise will give you lots of hassle in my experience. Status with Enterprise is pretty much useless when it comes to swap outs.
Last time I tried to do a swap with Enterprise, they wanted to charge the drop fee (even though my corp rate does not have a drop fee charge), and to pay for towing back to the originating Enterprise branch.
kxc262 is offline  

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