Alamo said I paid but I didnt?
#1
Original Poster
Join Date: Jul 2018
Posts: 1
Alamo said I paid but I didnt?
It's been a week since I returned the car. I kept it clean and returned it on time and everything. I paid for the actual rental car thru Expedia a while back. But they gave me a receipt for 325 bucks for a young driver fee. I did see it appear on my credit card for a day or so as pending and then it disapeared. I called customer service and she said that it says I paid with my credit card and I don't owe anything. The thing is I never paid and when I go on my credit card account I do not see any charge for alamo anymore. Do you think this was a mistake from alamo or just my credit card company? I don't mind not paying but I just don't want to be charged 325 in a couple months. She sent me a reciept thru email and it says I paid. So what is this about? Anyone might know?
#2
Company Representative - AutoSlash and HotelSlash
Join Date: Jun 2006
Location: autoslash.com | hotelslash.com
Posts: 5,665
It's been a week since I returned the car. I kept it clean and returned it on time and everything. I paid for the actual rental car thru Expedia a while back. But they gave me a receipt for 325 bucks for a young driver fee. I did see it appear on my credit card for a day or so as pending and then it disapeared. I called customer service and she said that it says I paid with my credit card and I don't owe anything. The thing is I never paid and when I go on my credit card account I do not see any charge for alamo anymore. Do you think this was a mistake from alamo or just my credit card company? I don't mind not paying but I just don't want to be charged 325 in a couple months. She sent me a reciept thru email and it says I paid. So what is this about? Anyone might know?
#5
Join Date: Sep 2014
Posts: 777
It's been a week since I returned the car. I kept it clean and returned it on time and everything. I paid for the actual rental car thru Expedia a while back. But they gave me a receipt for 325 bucks for a young driver fee. I did see it appear on my credit card for a day or so as pending and then it disapeared. I called customer service and she said that it says I paid with my credit card and I don't owe anything. The thing is I never paid and when I go on my credit card account I do not see any charge for alamo anymore. Do you think this was a mistake from alamo or just my credit card company? I don't mind not paying but I just don't want to be charged 325 in a couple months. She sent me a reciept thru email and it says I paid. So what is this about? Anyone might know?
OTOH it has been my experience that sooner or later a routine audit or something will trigger corrections and or charges to appear, this even months after fact. Just keep sums available in your account or on credit card to cover said charge should it pop up months later.
People tend to believe if nothing happens after a few weeks they've gotten "free money"; that is until the charge finally appears and if there aren't sufficient funds/credit or whatever they are now in a whole new fresh heck.