Experiences with Silvercar
Feb 7, 2019, 12:16 pm
#226
Join Date: Jan 2008
Location: Plum Nelly
Programs: Marriott Bonvoy, Delta Sky Miles, and S&H Green Stamps
Posts: 636
Silvercar shout out!
We rented from Slivercar while in Arizona (PHX). Rented an Audi Q5 for the three-day trip to the Grand Canyon then swapped for an A4 once we got back to Phoenix. It's the second time we've rented from Silvercar, the first time was in SFO. Each time we were thrilled with the rental app and pick-up process and the pleasure of driving a German-made machine. And yea, you actually know what car you're renting.
I'll continue to use Silvercar when traveling for pleasure (i.e on my dime). It's a damn fun car to drive and the rental process is a breeze compared to the cattle call rental car agencies. Plus, if you search for a discount code you can get a Silvercar for the same price as your grandfather's Buick.
Cheers!
I'll continue to use Silvercar when traveling for pleasure (i.e on my dime). It's a damn fun car to drive and the rental process is a breeze compared to the cattle call rental car agencies. Plus, if you search for a discount code you can get a Silvercar for the same price as your grandfather's Buick.
Cheers!
Feb 7, 2019, 12:25 pm
#227
Join Date: Jan 2008
Location: Plum Nelly
Programs: Marriott Bonvoy, Delta Sky Miles, and S&H Green Stamps
Posts: 636
We had a great experience in PHX. Rented a Q5 for the 3-day trip to the Grand Canyon and then swapped it for an A4 once we got back to Phoenix. Two separate rentals (wasn't planned that way but worked out better). Really nice pick-up and drop-off from the PHX location.
Feb 9, 2019, 11:30 am
#229
Join Date: Jun 2015
Location: DTW
Programs: Alaska, Delta, Southwest
Posts: 1,663
I’m planning a trip around New England and New Brunswick for next year (2020) and was planning to pick up a rental car in Boston - any idea if Silvercar is planning a location there any time soon?
Feb 9, 2019, 12:40 pm
#230
Company Representative - AutoSlash and HotelSlash
Join Date: Jun 2006
Location: autoslash.com | hotelslash.com
Posts: 5,665
Seriously though, it does look like they were recently recruiting for a location manager and rental agents in the Boston area, so you may get lucky.
Feb 9, 2019, 3:45 pm
#231
Join Date: Jun 2015
Location: DTW
Programs: Alaska, Delta, Southwest
Posts: 1,663
They said, "hopefully soon" hopefully soon ... in 2015.
Seriously though, it does look like they were recently recruiting for a location manager and rental agents in the Boston area, so you may get lucky.
Seriously though, it does look like they were recently recruiting for a location manager and rental agents in the Boston area, so you may get lucky.
Feb 9, 2019, 3:48 pm
#232
Join Date: Apr 2016
Location: BNA (Nashville)
Programs: HH Diamond
Posts: 6,227
Renting Silvercar in Denver this summer. It looks like our paths might have us take the E-470 toll road. Does anyone have any experience on how Silvercar handles the charges on this toll road? Apparently, transponders will not work on this road.
Thanks.
Thanks.
Feb 18, 2019, 3:57 pm
#233
Join Date: Dec 2003
Programs: AA Plat Pro, United Silver, Marriott LTT, Hyatt Globalist, Hilton Diamond, IHG Platinum
Posts: 1,120
A workaround until Silvercar decides to expand to OGG: sign up for National's emerald aisle or executive aisle. We rented from them on our last 2 trips to Maui and it was LIFE CHANGING. You go out to the lot and pick your car and drive away. Saved us an hour compared with previous rentals from Avis & others. Nothing says "Welcome to Paradise" worse than standing in those awful lines and then being told your car isn't ready yet and you have to stand in another line as they process & wash returns.
Feb 21, 2019, 10:16 pm
#235
Join Date: Aug 2012
Location: SEA
Programs: Bonvoy Gold
Posts: 1,946
Feb 25, 2019, 2:50 pm
#236
Join Date: Aug 2012
Location: Dreamland
Posts: 927
FLL
A4 for 4 days... first time.
Followed instructions in email confirm/app downloaded a few days in advance, all info entered as requested (read online people complaining they cancelled , but all ended up bc they didnt read instructions).
Had submitted request for 2 convertible car seats a few days in advance, all good.
Overall: LOVED, clean, fun car, car seats awesome and clean and safe, friendly and helpful service.
Little Gripe: arrival was a little rough. I'm glad I didnt have my two toddlers with me (wife and kids arrived a few hours later, after I picked up the car). Instructions were clear enough, and said to wait to call/tap arrived button until at the car rental shuttle stop. I followed. The tap basically tells them to come get you, which I understand they dont want to *tell* you that and you request while on the plane or across a different terminal. But... it took 10 mins to get to that shuttle stop, then another 10 minutes for the driver to come. Then go back to Silvercar depot, then install car seats, etc.... just... that extra 10 minutes compounds i guess.
Made up for on return... texted them (you communicate that way with a human, AWESOME)... I was 10 minutes out and running tight. Someone jumped into the car, drove right to curbside drop off, took out kids, luggage, tipped the guy and off we went... that alone was worth it!!
Followed instructions in email confirm/app downloaded a few days in advance, all info entered as requested (read online people complaining they cancelled , but all ended up bc they didnt read instructions).
Had submitted request for 2 convertible car seats a few days in advance, all good.
Overall: LOVED, clean, fun car, car seats awesome and clean and safe, friendly and helpful service.
Little Gripe: arrival was a little rough. I'm glad I didnt have my two toddlers with me (wife and kids arrived a few hours later, after I picked up the car). Instructions were clear enough, and said to wait to call/tap arrived button until at the car rental shuttle stop. I followed. The tap basically tells them to come get you, which I understand they dont want to *tell* you that and you request while on the plane or across a different terminal. But... it took 10 mins to get to that shuttle stop, then another 10 minutes for the driver to come. Then go back to Silvercar depot, then install car seats, etc.... just... that extra 10 minutes compounds i guess.
Made up for on return... texted them (you communicate that way with a human, AWESOME)... I was 10 minutes out and running tight. Someone jumped into the car, drove right to curbside drop off, took out kids, luggage, tipped the guy and off we went... that alone was worth it!!
Feb 25, 2019, 3:05 pm
#237
Join Date: Aug 2012
Location: Dreamland
Posts: 927
Just did a LAS rental. I texted them when I was on the bus to the rental car facility and an agent was waiting with my car outside the consolidated rental facility.
Do note they can only drop you back at the rental car facility, not LAS, so I paid $11 for an Uber back to the terminal.
Do note they can only drop you back at the rental car facility, not LAS, so I paid $11 for an Uber back to the terminal.
Feb 25, 2019, 5:56 pm
#238
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
Mar 19, 2019, 3:30 pm
#240
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
Got an email that Silvercar will be starting service at BOS on 4/15. Their location is a little far away (235 Marginal Street Chelsea, MA 02150) but it's always good to have another location.