Experiences with Silvercar
#196
Moderator: Alaska Mileage Plan
Join Date: Feb 2005
Posts: 12,307
An assistant manager shared that introductions of both the Q5 and A5 have exceeded expectations. He's very interested to see what happens to A5 rentals in cold weather locations starting in October.
He also mentioned that since Audi has taken over, the fleet is turning over more regularly. Two-year-old cars with 30K+ miles should now be a rarity.
He also mentioned that since Audi has taken over, the fleet is turning over more regularly. Two-year-old cars with 30K+ miles should now be a rarity.
#197
Join Date: Sep 2006
Location: ORD
Programs: United Plat 2MM, Hilton Gold
Posts: 2,727
#198
Join Date: Jul 2005
Posts: 2,324
The B9 is more advanced in every conceivable fashion. It's also faster and gets better gas mileage...And the B&O blows the old B&O out of the water (IMO).
#199
Join Date: Sep 2006
Location: ORD
Programs: United Plat 2MM, Hilton Gold
Posts: 2,727
#200
Moderator: Alaska Mileage Plan
Join Date: Feb 2005
Posts: 12,307
#201
Join Date: Sep 2006
Location: ORD
Programs: United Plat 2MM, Hilton Gold
Posts: 2,727
I am looking at a late fall rental, and was hoping that the A5 might be less expensive then because it would be an unpopular time of year. As it happens, Silvercar beat me to it. It's not available at all that time of year.
#202
Join Date: Aug 2012
Location: SEA
Programs: Bonvoy Gold
Posts: 1,942
Trying it for the first time late October for travel to IAD. Their Q5 is cheaper than comparable SUVs, when you consider non-family member drivers on the agreement. Looking forward to testing this out...
#205
Moderator: Alaska Mileage Plan
Join Date: Feb 2005
Posts: 12,307
#206
Join Date: Aug 2012
Location: RDU
Posts: 679
Third time renting, this time at Dallas.
Weekend rental - pickup late Friday night, drop off Sunday evening. Silvercar actually texted me as I did not put in flight information and my scheduled pickup was within 2 hours of their closing time - forgot to click "local renter" as I was taking an Uber to the location. The app makes it very easy to check current mileage of a car before choosing it. Since I was a previous renter, I thought I could simply scan my car and go as there has been no change to my CC or DL info. However, after picking my car (11k miles) and starting my reservation, my car didn't unlock.
Called Silvercar support after a few minutes of trying to unlock my car - turns out the sole person working was on a run to the airport to pick up someone else. After they arrived and scanned the car, they were able to start my reservation without issue. No problems returning the car.
Extremely enjoyable experience again - logged 600 miles in 2 days. I typically use the VINFINITE discount, but had a free rental day code this time which was icing on the cake.
Weekend rental - pickup late Friday night, drop off Sunday evening. Silvercar actually texted me as I did not put in flight information and my scheduled pickup was within 2 hours of their closing time - forgot to click "local renter" as I was taking an Uber to the location. The app makes it very easy to check current mileage of a car before choosing it. Since I was a previous renter, I thought I could simply scan my car and go as there has been no change to my CC or DL info. However, after picking my car (11k miles) and starting my reservation, my car didn't unlock.
Called Silvercar support after a few minutes of trying to unlock my car - turns out the sole person working was on a run to the airport to pick up someone else. After they arrived and scanned the car, they were able to start my reservation without issue. No problems returning the car.
Extremely enjoyable experience again - logged 600 miles in 2 days. I typically use the VINFINITE discount, but had a free rental day code this time which was icing on the cake.
#208
Join Date: Sep 2007
Location: Central Mass
Programs: Independent
Posts: 4,829
Third time renting, this time at Dallas.
Weekend rental - pickup late Friday night, drop off Sunday evening. Silvercar actually texted me as I did not put in flight information and my scheduled pickup was within 2 hours of their closing time - forgot to click "local renter" as I was taking an Uber to the location. The app makes it very easy to check current mileage of a car before choosing it. Since I was a previous renter, I thought I could simply scan my car and go as there has been no change to my CC or DL info. However, after picking my car (11k miles) and starting my reservation, my car didn't unlock.
Called Silvercar support after a few minutes of trying to unlock my car - turns out the sole person working was on a run to the airport to pick up someone else. After they arrived and scanned the car, they were able to start my reservation without issue. No problems returning the car.
Extremely enjoyable experience again - logged 600 miles in 2 days. I typically use the VINFINITE discount, but had a free rental day code this time which was icing on the cake.
Weekend rental - pickup late Friday night, drop off Sunday evening. Silvercar actually texted me as I did not put in flight information and my scheduled pickup was within 2 hours of their closing time - forgot to click "local renter" as I was taking an Uber to the location. The app makes it very easy to check current mileage of a car before choosing it. Since I was a previous renter, I thought I could simply scan my car and go as there has been no change to my CC or DL info. However, after picking my car (11k miles) and starting my reservation, my car didn't unlock.
Called Silvercar support after a few minutes of trying to unlock my car - turns out the sole person working was on a run to the airport to pick up someone else. After they arrived and scanned the car, they were able to start my reservation without issue. No problems returning the car.
Extremely enjoyable experience again - logged 600 miles in 2 days. I typically use the VINFINITE discount, but had a free rental day code this time which was icing on the cake.
#209
Join Date: Sep 2013
Location: IAH
Programs: Marriott Plat, Hyatt Globalist, DL Plat, UA Silver
Posts: 4,043
#210
Join Date: Aug 2012
Location: RDU
Posts: 679
Open up the app to select your car. Scan the QR code on the window and it will show the plate number and current mileage. It won't actually select the car until you confirm.
Maybe I was impatient. Might have just been under 10 minutes between me starting the reservation and the personnel showing up.
Maybe I was impatient. Might have just been under 10 minutes between me starting the reservation and the personnel showing up.
Last edited by tearex; Sep 27, 2018 at 8:27 am Reason: multiquote