Autoslash (General Discussion)

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AutoSlash automatically searches thousands of coupon codes to find the best one that slashes your rental car rate!
How to use AutoSlash:
  1. Request a quote at https://www.autoslash.com/quote. You'll get an email usually within 10-15 minutes with the best rates (it takes a few minutes to scan through thousands of coupons!). The email will have a link to view your quote results. The quote will include the best rates (after discounts and coupons) from each major rental company that AutoSlash was able to find. Choose which one you want to book and you can then complete your reservation.
  2. If you've already booked a rental elsewhere (or after you book one through step #1 above), register your reservation at https://www.autoslash.com/track. AutoSlash will periodically check your reservation for lower rates and will email you if and when a lower rate is available.

AutoSlash searches and books two different types of rates:
  • "Pay Later" — retail pay-at-counter rates, just like the ones you can book directly at the rental car companies' websites, but with coupons applied to slash the rate
  • "Pay Now" — specially-negotiated "Slash Deals" prepaid rates that can often be a significant discount from retail rates
"Pay Later" rates are booked through affiliate travel sites. Currently, the main affiliate is Priceline, but additional partners may be added in the future. The quote from AutoSlash includes direct pre-discounted deep links to these affiliate sites so you can quickly and easily find and book the rate.
"Pay Now" Slash Deals rates are booked directly with AutoSlash.

FlyerTalk Advanced Questions (FAQs):

Is there a fee to use AutoSlash?
No, AutoSlash doesn't charge for its services.

How does AutoSlash stay in business, then?
AutoSlash gets a little bit of affiliate revenue from the booking links in the quotes.

What big evil corporation is behind AutoSlash?
None. AutoSlash is a bootstrapped start-up birthed by FlyerTalkers (and even still employing mostly FlyerTalk members) with an initial goal of automating what many FlyerTalk members were already doing (manually testing dozens or hundreds of coupon and discount codes for each rental) and now aiming to be the best and cheapest place on the Internet to book rental cars. There are no plans to shut down or sell out, but if someone wants to match or beat this offer...

Why do I have to provide my email address?
It takes a few minutes to scan through all of the different coupon and discount codes, so a real-time search system isn't really possible. An email alert will be sent when your quote is ready, usually within about 10-15 minutes.

Why haven't I still haven't gotten my quote after 15 minutes?
During periods of heavy demand, the system may get a little backed up. Quotes are generally processed in order of pick-up date (rates for rentals several months out usually don't fluctuate very often), though there's a bit of logic in the system to try to make sure that people don't wait too long (more than an hour or so) for a quote, even when AutoSlash is featured on national news money-saving segments. Also, if you request a quote that doesn't return any results (like trying to pick up off-airport at 3am or searching for a convertible in Duluth in January—yes, those are real requests), your request goes into a queue for manual review, where a support agent will review things to see if your quote can be adjusted to find a result. That should be processed within a few hours at most (but often much faster). Also, try checking your junk or spam folder. Some ISPs tend to be aggressive about bouncing AutoSlash quote emails; feel free to reach out to AutoSlash support to check on your quote email status if you can't find it.

How can I get support from AutoSlash?
[email protected] is the best way to get in touch. A support agent is usually online Monday-Friday 8am to midnight Eastern time and Saturday/Sunday 10am to 8pm Eastern time. During that time, you'll usually get a reply within five to 30 minutes or so and pretty much never more than an hour or two. Most agents are long-time FlyerTalk members, meaning your response generally comes from the perspective of a frequent traveler (if not an outright travel hacker), not some clueless offshore call-center script-reader. Since it's a small team, not to mention they're FlyerTalkers and often traveling themselves (and working from on-board wifi), phone support isn't currently provided. Messaging (privately) on Facebook works, too, with similar response time to email (it goes to the same support agents). Public Facebook wall posts and tweeting @autoslash on Twitter as well as posting in this thread aren't as fast (the support team doesn't monitor those, so they're not the best channels for individual support). (Original post)

Why should I use AutoSlash instead of just going directly to Priceline?
If you search on Priceline.com's homepage for a rental car rate, you'll just get the same rack rates that you'll find on the rental car companies' own sites (plus a mix of nonrefundable prepaid Express Deals rates). The pay-at-counter rates AutoSlash finds are different (and usually significantly lower) than the rates you'd find looking directly on Priceline due to the coupons and discounts AutoSlash applies.

Why are rates on AutoSlash the same or higher than what I've already found elsewhere?
Could be a couple of reasons. If any time has elapsed since you found the lower rate elsewhere, rates simply may have gone up. Compare rates within a few minutes of each other to make sure both results are fresh. A lower rate you found last week really means nothing if you compare it to a rate you found today. Also, make sure you're searching for the exact same itinerary--even adjusting the pick-up or drop-off time by one minute could affect rates, sometimes drastically, especially with all of the rate management games the rental companies engage in these days. Make sure, too, you're searching the exact same location--a small difference in location can be easily overlooked when searching for off-airport rentals. The easiest solution is to book what you found elsewhere and then submit it for price tracking—that way, it's assured to be an apples-to-apples comparison. If you found or booked the lower rate elsewhere within the last hour and AutoSlash can't beat it, there's probably something wrong somewhere. Reach out to [email protected] for assistance and you're virtually assured to come out with an even lower rate.

Are reservations I book through Priceline refundable?
The Pay Later rates AutoSlash finds are not prepaid and generally don't even require providing a credit card (a few exceptions apply depending on company and location—no-show fees are starting to make some appearances). Be sure to look for rates marked "Pay Later," "Pay At Counter," "Free Cancellation," or similar, or just avoid booking anything that asks you to enter a credit card number, to avoid accidentally booking one of Priceline's prepaid and nonrefundable Express Deals. If you match the rate AutoSlash quotes exactly (i.e. AutoSlash quotes a rate with Alamo of $142.62, and you find a rate with Alamo on Priceline of $142.62), then it should be fully cancelable without a penalty.


Why do I have to prepay now? Why did you change?
Nothing's changed—only a new, extra option! AutoSlash still searches the same pay-at-counter rates it always has, and they're still in your quote (marked as "Pay Later" and bookable via major online travel agencies). In addition, AutoSlash now also offers the option to directly book highly-discounted prepaid rates, which are often lower (they're marked in your quote as "Pay Now" or "Slash Deals"). But prepaying for your rental doesn't mean you're trading flexibility—prepaid Slash Deals rates can be canceled for a full refund up to 48 hours before the scheduled pick-up time.

Are prepaid Slash Deals rates booked directly through AutoSlash refundable?
Slash Deals reservations can be canceled up to 48 hours before pick-up (in the local time zone of the rental office) for a full refund without a penalty. Within 48 hours of pick-up, cancellations are subject to a cancellation fee equal to 1 day's charges. After the pick-up time, reservations are nonrefundable.

I booked a prepaid Slash Deal. What if my flight is canceled or the rental agency won't rent me a car?
The cancellation fees are set by contract between the car rental companies and the booking vendor AutoSlash uses. AutoSlash has a limited ability to request exceptions to the cancellation policy but can't guarantee refunds. AutoSlash recommends you always carry a good travel insurance policy to help minimize issues with prepaid travel arrangements. (Original post)

Can I add my loyalty program to a prepaid Slash Deals reservation?
Unfortunately, there isn't a way to do this (though it's understandably important to most people on FlyerTalk!). However, due to the way National's program works, you can still receive your Emerald Club benefits on prepaid bookings--just book and then use National as normal, including skipping the counter and choosing a car from the Emerald Aisle or Executive Selection as applicable, and the agent at the exit gate will associate the rental to your Emerald Club account using your driver's license number. While not guaranteed, rental credits (including One-Two Free hits) should post normally. To date, no one's posted any experiences attempting this with other rental companies (please post if you try this!).

Are prepaid Slash Deals safe to book? Can I trust AutoSlash?
The booking vendor behind prepaid Slash Deals rates, Connexions Loyalty, is one of the largest vendors in this sector. They power the booking portals for many major financial institutions' rewards portals, including Citi ThankYou Points and (until recently) Chase Ultimate Rewards, both products used by tens of thousands of FlyerTalk members (so hardly a fly-by-night operator). Connexions has robust contracts with the rental car companies for rates and inventory. At no point does AutoSlash ever have access to your credit card information; the travel.autoslash.com subdomain for booking Slash Deals rates is actually hosted by Connexions.

What happened to the grid?
The previous booking platform AutoSlash used was discontinued (it was a division of Travelocity that got bought by Orbitz and eventually folded into Expedia and then sunsetted). AirportRentalCars.com, a subsidiary of Priceline, does have a grid that actually works reasonably well, but their support for coupons and discounts is broken at the moment--hopefully they'll get it fixed at some point. Most other sites out there we've found with grids have half-baked or zero support for coupons and discounts, making them a non-starter.

Known Issues and Workarounds:

Off-airport rate not found: Occasionally, a rate AutoSlash finds in an off-airport quote request won't show up when you click on the Priceline link. This is usually due to Priceline's default search not including the location AutoSlash found. (Priceline dynamically adjusts their search radius based on a number of factors, and they also always search from the geographic center of the city, regardless of ) The current best workaround is to take the Priceline URL and append &radius=25 to the end, which will force Priceline to show all locations within 25 miles of the city center (this can be hundreds of results). You can use the filters on the left sidebar to help narrow down the results and make it easier to find the rate you're looking for. (Original post)

Customizing tracking results: AutoSlash support agents can adjust the reservation parameters (date/time/location/car size/membership affiliations/etc.) as well as filter out specific rental car companies and disable searching for prepaid rates. Reach out to [email protected] or reply to your tracking confirmation or offer email for help with this.

Feature Requests:
  • User profiles -- it's coming--slowly, yes, but it's finally on the development timeline
  • Mobile-friendly design -- in progress
  • App -- not much benefit to one until user profiles are rolled out. Let's get mobile-friendly design perfected first.
  • Retain membership/affiliation choices in a cookie -- RESOLVED
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Old May 30, 22, 3:40 pm
  #1261  
Company Representative - Autoslash
 
Join Date: Jun 2006
Location: https://www.autoslash.com
Posts: 5,201
Originally Posted by EAJuggalo View Post
I don't know where the breakdown is but trying to book a rental for later this year and Priceline won't push through the Thrifty Blue Chip Number. It will allow me to enter the number but when I hit the button to complete booking it comes back with Blue Chip Number not applied. I have had this issue in the past but thought it was operator error for copy pasting the number with an empty space in front. I've copy pasted and hand entered the number in the field. Booking this way through Autoslash is saving me about 10% compared to booking direct with Thrifty but that would be worth it to have the Blue Chip number attached.

ETA: According to chat support on Priceline the number was applied, but it does not show up in Thrifty's system under my Blue Chip account.
Can you please PM us with the details? We’ll be happy to look into it.
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Old Jun 4, 22, 9:41 am
  #1262  
 
Join Date: Mar 2005
Location: MSY
Programs: AA Plat Pro, UA Plat, SPG/Marriott Plat, Hyatt Explorist
Posts: 2,498
Originally Posted by AutoSlash View Post
The issue here was something of a red herring. We won't go into specific details but suffice to say that it involved a surly agent who took it upon themselves to decide that the rate booked was "too low" and that they needed to take corrective action. We're chalking it up to a bad apple as this specific set of circumstances was just plain weird and not something we've ever seen before. It is definitely not something to be concerned about.

Generally, best practices are to book with your Hertz Gold (or really any loyalty number) and skip the counter wherever possible. That eliminates one point of contact where things can go sideways. All of that said, given the number of completed rentals we have under our belt, the number where there is any sort of problem is a tiny fraction of a percent, and in the end, if there is any issue, we always take care of it one way or another.
Originally Posted by SFOTerry View Post
I'm curious whether the renter had provided their Hertz account # when booking on PL, and if the booking with original quoted price had appeared on hertz.com?

I often use Hertz booked thru PL (referred by AS) and have not experienced anything like this, but I have a pretty low rate booked via PL next week (and it shows on my Hertz account).
Originally Posted by AutoSlash View Post
Yep, we've confirmed the OP was in fact inexplicably overcharged. We've escalated the matter with Priceline and Hertz. We're fully prepared to reimburse the OP should it come to that, but given that Hertz overcharged the customer despite a confirmed reservation with a valid discount code (AAA), it should be on them to credit the customer.

Given all the issues with Hertz lately, we're frankly not that optimistic, but just letting them off the hook sets a bad precedent, so we're continuing to push in the hope that they will do right by the customer. As we stated earlier, the OP will get reimbursed in full for any overage, but we need to allow time for the escalation process to play out, so we're in a holding pattern for the time being.

More information to follow...
Thanks to autoslash, Hertz has issued me a partial refund.

I am a hertz gold/five star (and was a long time president's circle years ago), but I had to add an additional driver at the counter.

Anecdotally I have asked some colleagues and hertz seems to be giving people more headaches than they did in the past. One person told me they had a similar experience where they were inexplicably charged significantly more than the confirmation (to the tune of 70 euro a day). She was not lucky enough to have booked through autoslash and is trying to follow up with hertz herself. (To which I say, godspeed. I am quite happy that Autoslash followed up with priceline and hertz because I would not have had the patience to do so.)

I have canceled my remaining hertz reservations for summer travel and rebooked with Avis or National/Enterprise (where I have preferred plus and executive status through amex). Before covid I only booked with National but these days availability can be so limited (especially with one way rentals) that only using one company isn't an option.
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Old Jun 8, 22, 2:26 pm
  #1263  
 
Join Date: Oct 2005
Location: ORD, MDW or MKE
Programs: American and Southwest. Hilton and Choice hotels primarily.
Posts: 6,340
Whole new look and feel for Autoslash. No longer the priceline website. Would the Autoslash rep comment if anything other than the look and feel has changed ?
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Old Jun 8, 22, 4:08 pm
  #1264  
 
Join Date: Apr 2002
Location: Las Vegas
Posts: 1,043
No idea what you're referring to...

Originally Posted by lougord99 View Post
Whole new look and feel for Autoslash. No longer the priceline website. Would the Autoslash rep comment if anything other than the look and feel has changed ?
..

It looks (and works) exactly the same as in the past...
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Old Jun 8, 22, 5:48 pm
  #1265  
Company Representative - Autoslash
 
Join Date: Jun 2006
Location: https://www.autoslash.com
Posts: 5,201
Originally Posted by lougord99 View Post
Whole new look and feel for Autoslash. No longer the priceline website. Would the Autoslash rep comment if anything other than the look and feel has changed ?
We haven't changed anything recently with regard to the UI. Note that we don't always direct to Priceline. They are one of our partners. It depends on the situation.
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Old Jun 9, 22, 8:54 am
  #1266  
 
Join Date: Feb 2000
Location: Menlo Park, CA, USA
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Quick question, may be slightly off topic but with regards to some of the most recent issues people have had I’m a tad concerned.

I have an upcoming AS facilitated reservation, priceline portal used, AVIS PP member number and the reservation showed up in my Avis portal as upcoming.

It’s not till LATE Friday on the east coast, 6/10.. yesterday I get an Avis notification that my reservation is READY and my car is IN SPOT XYZ and if I want to change to something else, etc’ etc.

What concerns me is that received this email from AVIS (and indeed its showing up as “ready” in the AVIS app) and that was 48 HOURS BEFORE PLANNED pickup? Is that normal? Is that new? I don’t recall ever having a car show up TWO DAYS before scheduled pickup put aside?

Since I DID in the end get a lower rate overall than when I started (started ~1000$, ended ~$500) I’m a bit more than just slightly concerned that an AVIS could be trying to screw with the reservation and then NOT have a car available when II need it still ~ 36 hours from now.
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Old Jun 9, 22, 1:26 pm
  #1267  
 
Join Date: Oct 2005
Location: ORD, MDW or MKE
Programs: American and Southwest. Hilton and Choice hotels primarily.
Posts: 6,340
Certainly the first time in a very long time that I haven’t been redirected to Priceline.
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Old Jun 13, 22, 1:19 pm
  #1268  
 
Join Date: Mar 2005
Location: MSY
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Posts: 2,498
Originally Posted by nmenaker View Post
Quick question, may be slightly off topic but with regards to some of the most recent issues people have had I’m a tad concerned.

I have an upcoming AS facilitated reservation, priceline portal used, AVIS PP member number and the reservation showed up in my Avis portal as upcoming.

It’s not till LATE Friday on the east coast, 6/10.. yesterday I get an Avis notification that my reservation is READY and my car is IN SPOT XYZ and if I want to change to something else, etc’ etc.

What concerns me is that received this email from AVIS (and indeed its showing up as “ready” in the AVIS app) and that was 48 HOURS BEFORE PLANNED pickup? Is that normal? Is that new? I don’t recall ever having a car show up TWO DAYS before scheduled pickup put aside?

Since I DID in the end get a lower rate overall than when I started (started ~1000$, ended ~$500) I’m a bit more than just slightly concerned that an AVIS could be trying to screw with the reservation and then NOT have a car available when II need it still ~ 36 hours from now.
I had a similar problem with avis recently - they issued someone else a car in my name (I think same last name), so I got the notifications for pickup (and return), even though my contract was the next day. They couldn't help by phone. When I got there in person and my name wasn't on the big board I went to the counter and had them clear it up. They refunded that contract, reinstated my rate and contract terms and gave me a car. Took about half an hour. I have no idea if they ever figured out who they issued a car to the previous day, but at least he had returned it.

renting a car is more of a pain than it used to be, that's for sure
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Old Jul 5, 22, 4:40 pm
  #1269  
 
Join Date: Apr 2002
Location: Las Vegas
Posts: 1,043
Question re AAA car rental discount codes

Autoslash... Does AAA update their car rental discount codes on a regular schedule?
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Old Jul 5, 22, 7:53 pm
  #1270  
Company Representative - Autoslash
 
Join Date: Jun 2006
Location: https://www.autoslash.com
Posts: 5,201
Originally Posted by randix View Post
Autoslash... Does AAA update their car rental discount codes on a regular schedule?
No, the same AAA discount codes have worked for years. And as far as discount codes go, it doesn't matter which AAA code you use--they all provide exactly the same discount.

Hertz/AAA does issue AAA coupon codes from time to time though and those do come and go. We catch any new ones quickly and load them into our system to ensure that our customers can always take advantage of any new ones that come along.
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Old Jul 5, 22, 8:09 pm
  #1271  
 
Join Date: Apr 2002
Location: Las Vegas
Posts: 1,043
Sorry, I was referencing the Hertz/AAA discount codes, like the ones that come up from time to time for a free day with a 3 day rental. Looks like the current one has expired. Was just wondering if there was any type of regular schedule for Hertz/AAA releasing new codes that you've observed or if it's sporadic. I assume from your reply it's the latter...

Last edited by randix; Jul 5, 22 at 8:10 pm Reason: clearly I can't spell latter...
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Old Jul 5, 22, 8:16 pm
  #1272  
Company Representative - Autoslash
 
Join Date: Jun 2006
Location: https://www.autoslash.com
Posts: 5,201
Originally Posted by randix View Post
Sorry, I was referencing the Hertz/AAA discount codes, like the ones that come up from time to time for a free day with a 3 day rental. Looks like the current one has expired. Was just wondering if there was any type of regular schedule for Hertz/AAA releasing new codes that you've observed or if it's sporadic. I assume from your reply it's the latter...
OK, those are known as coupon or promo codes. There is no regular schedule. They are issued and expire based on the whims of the Hertz marketing and revenue management departments, possibly working in coordination with the AAA marketing department. They are definitely sporadic.
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Old Jul 8, 22, 6:47 am
  #1273  
 
Join Date: Oct 2005
Location: ORD, MDW or MKE
Programs: American and Southwest. Hilton and Choice hotels primarily.
Posts: 6,340
Everyone should be using Autoslash and their tracking service. I made a rental in Charlotte for $315. 6 reductions later, I am down to $198. Autoslash allows you to book it and forget about it ( until their is a lower rate available ). Each year Autoslash saves me a large chunk of money.
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Old Jul 11, 22, 7:57 am
  #1274  
 
Join Date: Jan 2007
Posts: 4,396
Originally Posted by lougord99 View Post
Everyone should be using Autoslash and their tracking service. I made a rental in Charlotte for $315. 6 reductions later, I am down to $198. Autoslash allows you to book it and forget about it ( until their is a lower rate available ). Each year Autoslash saves me a large chunk of money.
I had forgotten about it until 1 week before I was due to pickup in Alaska so assumed I'd missed the boat and there was no point using the tracking service. Well I did anyway and it went from $1500 or so down to $800 which was a pretty decent saving. The rental went well and no issues on pickup or return.
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Old Jul 11, 22, 9:20 am
  #1275  
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Originally Posted by flashware View Post
I had forgotten about it until 1 week before I was due to pickup in Alaska so assumed I'd missed the boat and there was no point using the tracking service. Well I did anyway and it went from $1500 or so down to $800 which was a pretty decent saving. The rental went well and no issues on pickup or return.
Noticed that Hertz were dropping prices a couple of days prior to rental. So definitely worth monitoring.
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