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Autoslash (General Discussion)

Autoslash (General Discussion)

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Old Nov 29, 18, 7:31 pm   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: AutoSlash
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AutoSlash automatically searches thousands of coupon codes to find the best one that slashes your rental car rate!
How to use AutoSlash:
  1. Request a quote at https://www.autoslash.com/quote. You'll get an email usually within 10-15 minutes with the best rates (it takes a few minutes to scan through thousands of coupons!). The email will have a link to view your quote results. The quote will include the best rates (after discounts and coupons) from each major rental company that AutoSlash was able to find. Choose which one you want to book and you can then complete your reservation.
  2. If you've already booked a rental elsewhere (or after you book one through step #1 above), register your reservation at https://www.autoslash.com/track. AutoSlash will periodically check your reservation for lower rates and will email you if and when a lower rate is available.

AutoSlash searches and books two different types of rates:
  • "Pay Later" retail pay-at-counter rates, just like the ones you can book directly at the rental car companies' websites, but with coupons applied to slash the rate
  • "Pay Now" specially-negotiated "Slash Deals" prepaid rates that can often be a significant discount from retail rates
"Pay Later" rates are booked through affiliate travel sites. Currently, the main affiliate is Priceline, but additional partners may be added in the future. The quote from AutoSlash includes direct pre-discounted deep links to these affiliate sites so you can quickly and easily find and book the rate.
"Pay Now" Slash Deals rates are booked directly with AutoSlash.

FlyerTalk Advanced Questions (FAQs):

Is there a fee to use AutoSlash?
No, AutoSlash doesn't charge for its services.

How does AutoSlash stay in business, then?
AutoSlash gets a little bit of affiliate revenue from the booking links in the quotes.

What big evil corporation is behind AutoSlash?
None. AutoSlash is a bootstrapped start-up birthed by FlyerTalkers (and even still employing mostly FlyerTalk members) with an initial goal of automating what many FlyerTalk members were already doing (manually testing dozens or hundreds of coupon and discount codes for each rental) and now aiming to be the best and cheapest place on the Internet to book rental cars. There are no plans to shut down or sell out, but if someone wants to match or beat this offer...

Why do I have to provide my email address?
It takes a few minutes to scan through all of the different coupon and discount codes, so a real-time search system isn't really possible. An email alert will be sent when your quote is ready, usually within about 10-15 minutes.

Why haven't I still haven't gotten my quote after 15 minutes?
During periods of heavy demand, the system may get a little backed up. Quotes are generally processed in order of pick-up date (rates for rentals several months out usually don't fluctuate very often), though there's a bit of logic in the system to try to make sure that people don't wait too long (more than an hour or so) for a quote, even when AutoSlash is featured on national news money-saving segments. Also, if you request a quote that doesn't return any results (like trying to pick up off-airport at 3am or searching for a convertible in Duluth in Januaryyes, those are real requests), your request goes into a queue for manual review, where a support agent will review things to see if your quote can be adjusted to find a result. That should be processed within a few hours at most (but often much faster). Also, try checking your junk or spam folder. Some ISPs tend to be aggressive about bouncing AutoSlash quote emails; feel free to reach out to AutoSlash support to check on your quote email status if you can't find it.

How can I get support from AutoSlash?
[email protected] is the best way to get in touch. A support agent is usually online Monday-Friday 8am to midnight Eastern time and Saturday/Sunday 10am to 8pm Eastern time. During that time, you'll usually get a reply within five to 30 minutes or so and pretty much never more than an hour or two. Most agents are long-time FlyerTalk members, meaning your response generally comes from the perspective of a frequent traveler (if not an outright travel hacker), not some clueless offshore call-center script-reader. Since it's a small team, not to mention they're FlyerTalkers and often traveling themselves (and working from on-board wifi), phone support isn't currently provided. Messaging (privately) on Facebook works, too, with similar response time to email (it goes to the same support agents). Public Facebook wall posts and tweeting @autoslash on Twitter as well as posting in this thread aren't as fast (the support team doesn't monitor those, so they're not the best channels for individual support). (Original post)

Why should I use AutoSlash instead of just going directly to Priceline?
If you search on Priceline.com's homepage for a rental car rate, you'll just get the same rack rates that you'll find on the rental car companies' own sites (plus a mix of nonrefundable prepaid Express Deals rates). The pay-at-counter rates AutoSlash finds are different (and usually significantly lower) than the rates you'd find looking directly on Priceline due to the coupons and discounts AutoSlash applies.

Why are rates on AutoSlash the same or higher than what I've already found elsewhere?
Could be a couple of reasons. If any time has elapsed since you found the lower rate elsewhere, rates simply may have gone up. Compare rates within a few minutes of each other to make sure both results are fresh. A lower rate you found last week really means nothing if you compare it to a rate you found today. Also, make sure you're searching for the exact same itinerary--even adjusting the pick-up or drop-off time by one minute could affect rates, sometimes drastically, especially with all of the rate management games the rental companies engage in these days. Make sure, too, you're searching the exact same location--a small difference in location can be easily overlooked when searching for off-airport rentals. The easiest solution is to book what you found elsewhere and then submit it for price trackingthat way, it's assured to be an apples-to-apples comparison. If you found or booked the lower rate elsewhere within the last hour and AutoSlash can't beat it, there's probably something wrong somewhere. Reach out to [email protected] for assistance and you're virtually assured to come out with an even lower rate.

Are reservations I book through Priceline refundable?
The Pay Later rates AutoSlash finds are not prepaid and generally don't even require providing a credit card (a few exceptions apply depending on company and locationno-show fees are starting to make some appearances). Be sure to look for rates marked "Pay Later," "Pay At Counter," "Free Cancellation," or similar, or just avoid booking anything that asks you to enter a credit card number, to avoid accidentally booking one of Priceline's prepaid and nonrefundable Express Deals. If you match the rate AutoSlash quotes exactly (i.e. AutoSlash quotes a rate with Alamo of $142.62, and you find a rate with Alamo on Priceline of $142.62), then it should be fully cancelable without a penalty.


Why do I have to prepay now? Why did you change?
Nothing's changedonly a new, extra option! AutoSlash still searches the same pay-at-counter rates it always has, and they're still in your quote (marked as "Pay Later" and bookable via major online travel agencies). In addition, AutoSlash now also offers the option to directly book highly-discounted prepaid rates, which are often lower (they're marked in your quote as "Pay Now" or "Slash Deals"). But prepaying for your rental doesn't mean you're trading flexibilityprepaid Slash Deals rates can be canceled for a full refund up to 48 hours before the scheduled pick-up time.

Are prepaid Slash Deals rates booked directly through AutoSlash refundable?
Slash Deals reservations can be canceled up to 48 hours before pick-up (in the local time zone of the rental office) for a full refund without a penalty. Within 48 hours of pick-up, cancellations are subject to a cancellation fee equal to 1 day's charges. After the pick-up time, reservations are nonrefundable.

I booked a prepaid Slash Deal. What if my flight is canceled or the rental agency won't rent me a car?
The cancellation fees are set by contract between the car rental companies and the booking vendor AutoSlash uses. AutoSlash has a limited ability to request exceptions to the cancellation policy but can't guarantee refunds. AutoSlash recommends you always carry a good travel insurance policy to help minimize issues with prepaid travel arrangements. (Original post)

Can I add my loyalty program to a prepaid Slash Deals reservation?
Unfortunately, there isn't a way to do this (though it's understandably important to most people on FlyerTalk!). However, due to the way National's program works, you can still receive your Emerald Club benefits on prepaid bookings--just book and then use National as normal, including skipping the counter and choosing a car from the Emerald Aisle or Executive Selection as applicable, and the agent at the exit gate will associate the rental to your Emerald Club account using your driver's license number. While not guaranteed, rental credits (including One-Two Free hits) should post normally. To date, no one's posted any experiences attempting this with other rental companies (please post if you try this!).

Are prepaid Slash Deals safe to book? Can I trust AutoSlash?
The booking vendor behind prepaid Slash Deals rates, Connexions Loyalty, is one of the largest vendors in this sector. They power the booking portals for many major financial institutions' rewards portals, including Citi ThankYou Points and (until recently) Chase Ultimate Rewards, both products used by tens of thousands of FlyerTalk members (so hardly a fly-by-night operator). Connexions has robust contracts with the rental car companies for rates and inventory. At no point does AutoSlash ever have access to your credit card information; the travel.autoslash.com subdomain for booking Slash Deals rates is actually hosted by Connexions.

What happened to the grid?
The previous booking platform AutoSlash used was discontinued (it was a division of Travelocity that got bought by Orbitz and eventually folded into Expedia and then sunsetted). AirportRentalCars.com, a subsidiary of Priceline, does have a grid that actually works reasonably well, but their support for coupons and discounts is broken at the moment--hopefully they'll get it fixed at some point. Most other sites out there we've found with grids have half-baked or zero support for coupons and discounts, making them a non-starter.

Known Issues and Workarounds:

Off-airport rate not found: Occasionally, a rate AutoSlash finds in an off-airport quote request won't show up when you click on the Priceline link. This is usually due to Priceline's default search not including the location AutoSlash found. (Priceline dynamically adjusts their search radius based on a number of factors, and they also always search from the geographic center of the city, regardless of ) The current best workaround is to take the Priceline URL and append &radius=25 to the end, which will force Priceline to show all locations within 25 miles of the city center (this can be hundreds of results). You can use the filters on the left sidebar to help narrow down the results and make it easier to find the rate you're looking for. (Original post)

Customizing tracking results: AutoSlash support agents can adjust the reservation parameters (date/time/location/car size/membership affiliations/etc.) as well as filter out specific rental car companies and disable searching for prepaid rates. Reach out to [email protected] or reply to your tracking confirmation or offer email for help with this.

Feature Requests:
  • User profiles -- it's coming--slowly, yes, but it's finally on the development timeline
  • Mobile-friendly design -- in progress
  • App -- not much benefit to one until user profiles are rolled out. Let's get mobile-friendly design perfected first.
  • Retain membership/affiliation choices in a cookie -- RESOLVED
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Old Mar 17, 22, 12:39 pm
  #1216  
FlyerTalk Evangelist
 
Join Date: Sep 2000
Programs: UA Million Miler (lite). NY Metro area.
Posts: 14,802
AutoSlash.

I just booked a car rental for the first time in several years. Can you post the e mail address so that I can request to have my rental followed.

Thanks.
dh
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Old Mar 17, 22, 12:47 pm
  #1217  
 
Join Date: Apr 2009
Location: LAX
Programs: UA Plat MM, CM Plat, Amex Plat, Hertz CP, Hyatt Globalist, SPG Gold, Vons Club
Posts: 6,651
Originally Posted by dhammer53 View Post
AutoSlash.

I just booked a car rental for the first time in several years. Can you post the e mail address so that I can request to have my rental followed.

Thanks.
dh
Hi Dan..


https://www.autoslash.com/track
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Old Mar 19, 22, 9:24 pm
  #1218  
 
Join Date: Mar 2022
Posts: 4
I've searched for hours and can't find an answer. Logically I presume the answer is no, but...

If a married couple are renting a car and spouse A does the AutoSlash booking process, can he add every card and/or affiliation that both spouses have, or just his own? For example, spouse A has a USAA card and AARP membership, while spouse B has a Mastercard and Delta Sky Miles.

Also, how are these affiliations proven? Is it once you arrive at the rental counter, or? In the case of a qualifying credit card, is presenting it in person the common method of validating it's existence or is it verified online somehow?
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Old Mar 19, 22, 11:38 pm
  #1219  
 
Join Date: Aug 2008
Location: South Park, Metropolis
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Originally Posted by qlopp View Post
I've searched for hours and can't find an answer. Logically I presume the answer is no, but...

If a married couple are renting a car and spouse A does the AutoSlash booking process, can he add every card and/or affiliation that both spouses have, or just his own? For example, spouse A has a USAA card and AARP membership, while spouse B has a Mastercard and Delta Sky Miles.

Also, how are these affiliations proven? Is it once you arrive at the rental counter, or? In the case of a qualifying credit card, is presenting it in person the common method of validating it's existence or is it verified online somehow?
I'm not affiliated with Autoslash, but I've certainly used their services numerous times. When making reservations is always good to check mark all proper affiliations that you belong too. In your case, you have split affiliations, but, once you get your quote from Autoslash, you can adjust the renter name that will satisfy the proper affiliation being used if needed. I'm all my rentals throughout the years, I've only been asked once to confirm the affiliation code being used.

Also, keep in mind that you can share the affiliation between spouses. AARP allows you to add your spouse, some credit card benefits can also be used if you are an authorized user.
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Old Mar 20, 22, 12:11 am
  #1220  
Company Representative - Autoslash
 
Join Date: Jun 2006
Location: https://www.autoslash.com
Posts: 5,331
Originally Posted by qlopp View Post
I've searched for hours and can't find an answer. Logically I presume the answer is no, but...

If a married couple are renting a car and spouse A does the AutoSlash booking process, can he add every card and/or affiliation that both spouses have, or just his own? For example, spouse A has a USAA card and AARP membership, while spouse B has a Mastercard and Delta Sky Miles.

Also, how are these affiliations proven? Is it once you arrive at the rental counter, or? In the case of a qualifying credit card, is presenting it in person the common method of validating it's existence or is it verified online somehow?
Pretty much what arollins said above. It's rare to be asked, and if you are traveling with your spouse, we'd be shocked if they denied you a discount because the membership was in one spouse's name vs. the other. Our recommendation would be to check all the boxes that apply to either of you.

Safe travels!
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Old Mar 20, 22, 3:24 pm
  #1221  
 
Join Date: Mar 2022
Posts: 4
Originally Posted by AutoSlash View Post
Pretty much what arollins said above. It's rare to be asked, and if you are traveling with your spouse, we'd be shocked if they denied you a discount because the membership was in one spouse's name vs. the other. Our recommendation would be to check all the boxes that apply to either of you.

Safe travels!
I experimented with signing up for a quote with no boxes ticked, then right afterward signing up with another name/email with everything we have combined ticked, and the results were the same. I'm curious if I book a pay later economy or intermediate car and then track that booking with AutoSlash, will there be any lower price updates regarding larger class vehicles? I have seen lower prices on full size vs smaller classes but could never pull the trigger before they shot up in price. So while there is a good chance a minute or hour will come where the price magically drops, in the event that doesn't happen I don't want to commit to a higher priced full size now and be stuck with it. The alternative is getting stuck with an economy car where the luggage is pressing against the back seats. Thanks!
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Old Mar 20, 22, 3:30 pm
  #1222  
 
Join Date: Mar 2022
Posts: 4
Originally Posted by AutoSlash View Post
Pretty much what arollins said above. It's rare to be asked, and if you are traveling with your spouse, we'd be shocked if they denied you a discount because the membership was in one spouse's name vs. the other. Our recommendation would be to check all the boxes that apply to either of you.

Safe travels!
OK, I don't know what's happening. I posted a reply and then lost it. Then I tried submitting a "test" reply which I would edit IF it went through, and it posted twice. The post after this one is that auto-redundant post. I don't know how to delete it so I edited it to 5 characters.

Let's try this again. Due to recent price changes where I couldn't lock into a reasonable price on a full sized car (hence seeking out AutoSlash), I would like to book a small car through AutoSlash/Priceline since I can swing the price. If I then track that booking with AutoSlash, will I get updates if a full size car price drops below my booked price? Is there a setting for that? Thanks!

Last edited by qlopp; Mar 20, 22 at 3:38 pm
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Old Mar 20, 22, 3:42 pm
  #1223  
Company Representative - Autoslash
 
Join Date: Jun 2006
Location: https://www.autoslash.com
Posts: 5,331
Originally Posted by qlopp View Post
OK, I don't know what's happening. I posted a reply and then lost it. Then I tried submitting a "test" reply which I would edit IF it went through, and it posted twice. The post after this one is that auto-redundant post. I don't know how to delete it so I edited it to 5 characters.

Let's try this again. Due to recent price changes where I couldn't lock into a reasonable price on a full sized car (hence seeking out AutoSlash), I would like to book a small car through AutoSlash/Priceline since I can swing the price. If I then track that booking with AutoSlash, will I get updates if a full size car price drops below my booked price? Is there a setting for that? Thanks!
Yes, we automatically look at the class of car booked and higher so if you originally tracked a compact car with us and a lower rate on a full-size car is found, you will be notified about it.
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Old Mar 20, 22, 3:46 pm
  #1224  
 
Join Date: Mar 2022
Posts: 4
Originally Posted by AutoSlash View Post
Yes, we automatically look at the class of car booked and higher so if you originally tracked a compact car with us and a lower rate on a full-size car is found, you will be notified about it.
Great, and thank you for the quick reply!
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Old Mar 28, 22, 11:32 pm
  #1225  
FlyerTalk Evangelist
 
Join Date: Oct 2005
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Hertz & Priceline don't show same costs

I received an email from Autoslash for a tracked rental, and used the link to book at new reservation at a lower cost last Friday. Both the tracked and new reservation were with Hertz, and I provided my Hertz info on the booking page. I received an email from Priceline with the reservation, including the Hertz confirmation code. Today I looked at the new reservation on Hertz.com and the estimated total cost is MUCH higher. Priceline.com stills shows the original quoted price. Any ideas?
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Old Mar 29, 22, 4:19 am
  #1226  
Company Representative - Autoslash
 
Join Date: Jun 2006
Location: https://www.autoslash.com
Posts: 5,331
Originally Posted by SFOTerry View Post
I received an email from Autoslash for a tracked rental, and used the link to book at new reservation at a lower cost last Friday. Both the tracked and new reservation were with Hertz, and I provided my Hertz info on the booking page. I received an email from Priceline with the reservation, including the Hertz confirmation code. Today I looked at the new reservation on Hertz.com and the estimated total cost is MUCH higher. Priceline.com stills shows the original quoted price. Any ideas?
Sorry for the difficulty. Hertz has been a bit of a hot mess ever since the bankruptcy. Don't worry though--we'll get it sorted out and make sure you only have to pay the originally quoted rate one way or another. Just email [email protected] with the details. It would be most helpful if you could forward your original Priceline confirmation email. Thanks.
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Old Apr 11, 22, 2:59 pm
  #1227  
 
Join Date: May 2021
Posts: 13
I originally posted this in the Hertz forum, and a member suggested asking here. Below is my original post, basically wondering if I can change my Hertz reservation booked through AutoSlash/Priceline by 4hrs, or if I keep my current reservation will there be any issues if I arrive ~4hrs later? I'm not so worried about returning later, as I saw on Hertz's website I have up to an hour after the reserved time to return with no charge, so we can sit at the airport 3hrs no problem.

"I rarely rent cars, but trying to travel more this year so I'm looking for some input.

I booked a car from Hertz through Autoslash/Priceline before I had my flights booked. Flight times have changed so I will be arriving to the airport ~4hrs after my reservation (reserved for 1PM, arriving at 5PM), and flying out ~4hrs after my reservation (reserved for 7AM, flying out ~11AM). So I guess the return will only be about 2hrs later, since airport time needs to be factored in.

Will this time difference cause any issues? Unfortunately I cannot cancel and re-book as the price is nearly double now. I don't mind paying a little extra to return a bit later, but can I only find out how much that will be after I get my contract?

Looking at the rate details on the Hertz website, it says...
1 Weekend Day @ $699
3 Extra Days @ 83.21

Now obviously my total rate is much lower than this because Autoslash, but are these the rates they look at when factoring a late return?

Thanks for any help, and let me know if any more details are needed."
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Old Apr 26, 22, 4:32 am
  #1228  
 
Join Date: Aug 2015
Location: North-West Europe
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Posts: 265
As a European citizen I just booked a Hertz rental in Europe trough Autoslash and Priceline.

When confirming my booking on Priceline and entering my details, it automatically said I had an US drivers license. When I altered this the booking page stopped. So I kept it as a US drivers licenses for my European rental.

my question is if now basic insurance is covered through hertz, since that is common practice for Europeans who have car insurance and not personal insurance.
I have an Amex Platinum for the rest, but want to make sure I dont have a very bare rate which might get me in trouble during an accident.

already searched carslash FAQ, and made a dummy booking on Hertz to see if there are differences in coverage.

Last edited by Justin Case; Apr 26, 22 at 4:37 am
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Old Apr 26, 22, 5:46 am
  #1229  
Company Representative - Autoslash
 
Join Date: Jun 2006
Location: https://www.autoslash.com
Posts: 5,331
Originally Posted by Justin Case View Post
As a European citizen I just booked a Hertz rental in Europe trough Autoslash and Priceline.

When confirming my booking on Priceline and entering my details, it automatically said I had an US drivers license. When I altered this the booking page stopped. So I kept it as a US drivers licenses for my European rental.

my question is if now basic insurance is covered through hertz, since that is common practice for Europeans who have car insurance and not personal insurance.
I have an Amex Platinum for the rest, but want to make sure I dont have a very bare rate which might get me in trouble during an accident.

already searched carslash FAQ, and made a dummy booking on Hertz to see if there are differences in coverage.
If you are covered through your Amex Platinum card for CDW you should be fine. Liability coverage is generally required by law and included in the EU so you should be adequately covered.

That said, it's still important to review the terms and conditions provided by the car rental company just in case there are nuances for the particular country/company you are renting from. For example, many rental companies in Ireland have more stringent requirements when using credit coverage. They may require a letter from your credit card company verifying coverage. Note that the rules are the same booking through a 3rd party vs. booking directly with the rental company.
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Old Apr 26, 22, 1:13 pm
  #1230  
 
Join Date: May 2021
Posts: 13
I rarely rent cars, but trying to travel more this year so I'm looking for some input.

I booked a car from Hertz through Autoslash/Priceline before I had my flights booked. Flight times have changed so I will be arriving to the airport ~4hrs after my reservation (reserved for 1PM, arriving at 5PM), and flying out ~4hrs after my reservation (reserved for 7AM, flying out ~11AM). So I guess the return will only be about 2hrs later, since airport time needs to be factored in.

Will this time difference cause any issues? Unfortunately I cannot cancel and re-book as the price is nearly double now. Any chance I can adjust my times after I've already made the reservation?

Thanks for any help, and let me know if any more details are needed.
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