Last edit by: AutoSlash
AutoSlash automatically searches thousands of coupon codes to find the best one that slashes your rental car rate!
How to use AutoSlash:- Request a quote at https://www.autoslash.com/quote. You'll get an email usually within 10-15 minutes with the best rates (it takes a few minutes to scan through thousands of coupons!). The email will have a link to view your quote results. The quote will include the best rates (after discounts and coupons) from each major rental company that AutoSlash was able to find. Choose which one you want to book and you can then complete your reservation.
- If you've already booked a rental elsewhere (or after you book one through step #1 above), register your reservation at https://www.autoslash.com/track. AutoSlash will periodically check your reservation for lower rates and will email you if and when a lower rate is available.
AutoSlash searches and books two different types of rates:
- "Pay Later" — retail pay-at-counter rates, just like the ones you can book directly at the rental car companies' websites, but with coupons applied to slash the rate
- "Pay Now" — specially-negotiated "Slash Deals" prepaid rates that can often be a significant discount from retail rates
"Pay Now" Slash Deals rates are booked directly with AutoSlash.
FlyerTalk Advanced Questions (FAQs):
Is there a fee to use AutoSlash?
No, AutoSlash doesn't charge for its services.
How does AutoSlash stay in business, then?
AutoSlash gets a little bit of affiliate revenue from the booking links in the quotes.
What big evil corporation is behind AutoSlash?
None. AutoSlash is a bootstrapped start-up birthed by FlyerTalkers (and even still employing mostly FlyerTalk members) with an initial goal of automating what many FlyerTalk members were already doing (manually testing dozens or hundreds of coupon and discount codes for each rental) and now aiming to be the best and cheapest place on the Internet to book rental cars. There are no plans to shut down or sell out, but if someone wants to match or beat this offer...
Why do I have to provide my email address?
It takes a few minutes to scan through all of the different coupon and discount codes, so a real-time search system isn't really possible. An email alert will be sent when your quote is ready, usually within about 10-15 minutes.
Why haven't I still haven't gotten my quote after 15 minutes?
During periods of heavy demand, the system may get a little backed up. Quotes are generally processed in order of pick-up date (rates for rentals several months out usually don't fluctuate very often), though there's a bit of logic in the system to try to make sure that people don't wait too long (more than an hour or so) for a quote, even when AutoSlash is featured on national news money-saving segments. Also, if you request a quote that doesn't return any results (like trying to pick up off-airport at 3am or searching for a convertible in Duluth in January—yes, those are real requests), your request goes into a queue for manual review, where a support agent will review things to see if your quote can be adjusted to find a result. That should be processed within a few hours at most (but often much faster). Also, try checking your junk or spam folder. Some ISPs tend to be aggressive about bouncing AutoSlash quote emails; feel free to reach out to AutoSlash support to check on your quote email status if you can't find it.
How can I get support from AutoSlash?
[email protected] is the best way to get in touch. A support agent is usually online Monday-Friday 8am to midnight Eastern time and Saturday/Sunday 10am to 8pm Eastern time. During that time, you'll usually get a reply within five to 30 minutes or so and pretty much never more than an hour or two. Most agents are long-time FlyerTalk members, meaning your response generally comes from the perspective of a frequent traveler (if not an outright travel hacker), not some clueless offshore call-center script-reader. Since it's a small team, not to mention they're FlyerTalkers and often traveling themselves (and working from on-board wifi), phone support isn't currently provided. Messaging (privately) on Facebook works, too, with similar response time to email (it goes to the same support agents). Public Facebook wall posts and tweeting @autoslash on Twitter as well as posting in this thread aren't as fast (the support team doesn't monitor those, so they're not the best channels for individual support). (Original post)
Why should I use AutoSlash instead of just going directly to Priceline?
If you search on Priceline.com's homepage for a rental car rate, you'll just get the same rack rates that you'll find on the rental car companies' own sites (plus a mix of nonrefundable prepaid Express Deals rates). The pay-at-counter rates AutoSlash finds are different (and usually significantly lower) than the rates you'd find looking directly on Priceline due to the coupons and discounts AutoSlash applies.
Why are rates on AutoSlash the same or higher than what I've already found elsewhere?
Could be a couple of reasons. If any time has elapsed since you found the lower rate elsewhere, rates simply may have gone up. Compare rates within a few minutes of each other to make sure both results are fresh. A lower rate you found last week really means nothing if you compare it to a rate you found today. Also, make sure you're searching for the exact same itinerary--even adjusting the pick-up or drop-off time by one minute could affect rates, sometimes drastically, especially with all of the rate management games the rental companies engage in these days. Make sure, too, you're searching the exact same location--a small difference in location can be easily overlooked when searching for off-airport rentals. The easiest solution is to book what you found elsewhere and then submit it for price tracking—that way, it's assured to be an apples-to-apples comparison. If you found or booked the lower rate elsewhere within the last hour and AutoSlash can't beat it, there's probably something wrong somewhere. Reach out to [email protected] for assistance and you're virtually assured to come out with an even lower rate.
Are reservations I book through Priceline refundable?
The Pay Later rates AutoSlash finds are not prepaid and generally don't even require providing a credit card (a few exceptions apply depending on company and location—no-show fees are starting to make some appearances). Be sure to look for rates marked "Pay Later," "Pay At Counter," "Free Cancellation," or similar, or just avoid booking anything that asks you to enter a credit card number, to avoid accidentally booking one of Priceline's prepaid and nonrefundable Express Deals. If you match the rate AutoSlash quotes exactly (i.e. AutoSlash quotes a rate with Alamo of $142.62, and you find a rate with Alamo on Priceline of $142.62), then it should be fully cancelable without a penalty.
Why do I have to prepay now? Why did you change?
Nothing's changed—only a new, extra option! AutoSlash still searches the same pay-at-counter rates it always has, and they're still in your quote (marked as "Pay Later" and bookable via major online travel agencies). In addition, AutoSlash now also offers the option to directly book highly-discounted prepaid rates, which are often lower (they're marked in your quote as "Pay Now" or "Slash Deals"). But prepaying for your rental doesn't mean you're trading flexibility—prepaid Slash Deals rates can be canceled for a full refund up to 48 hours before the scheduled pick-up time.
Are prepaid Slash Deals rates booked directly through AutoSlash refundable?
Slash Deals reservations can be canceled up to 48 hours before pick-up (in the local time zone of the rental office) for a full refund without a penalty. Within 48 hours of pick-up, cancellations are subject to a cancellation fee equal to 1 day's charges. After the pick-up time, reservations are nonrefundable.
I booked a prepaid Slash Deal. What if my flight is canceled or the rental agency won't rent me a car?
The cancellation fees are set by contract between the car rental companies and the booking vendor AutoSlash uses. AutoSlash has a limited ability to request exceptions to the cancellation policy but can't guarantee refunds. AutoSlash recommends you always carry a good travel insurance policy to help minimize issues with prepaid travel arrangements. (Original post)
Can I add my loyalty program to a prepaid Slash Deals reservation?
Unfortunately, there isn't a way to do this (though it's understandably important to most people on FlyerTalk!). However, due to the way National's program works, you can still receive your Emerald Club benefits on prepaid bookings--just book and then use National as normal, including skipping the counter and choosing a car from the Emerald Aisle or Executive Selection as applicable, and the agent at the exit gate will associate the rental to your Emerald Club account using your driver's license number. While not guaranteed, rental credits (including One-Two Free hits) should post normally. To date, no one's posted any experiences attempting this with other rental companies (please post if you try this!).
Are prepaid Slash Deals safe to book? Can I trust AutoSlash?
The booking vendor behind prepaid Slash Deals rates, Connexions Loyalty, is one of the largest vendors in this sector. They power the booking portals for many major financial institutions' rewards portals, including Citi ThankYou Points and (until recently) Chase Ultimate Rewards, both products used by tens of thousands of FlyerTalk members (so hardly a fly-by-night operator). Connexions has robust contracts with the rental car companies for rates and inventory. At no point does AutoSlash ever have access to your credit card information; the travel.autoslash.com subdomain for booking Slash Deals rates is actually hosted by Connexions.
What happened to the grid?
The previous booking platform AutoSlash used was discontinued (it was a division of Travelocity that got bought by Orbitz and eventually folded into Expedia and then sunsetted). AirportRentalCars.com, a subsidiary of Priceline, does have a grid that actually works reasonably well, but their support for coupons and discounts is broken at the moment--hopefully they'll get it fixed at some point. Most other sites out there we've found with grids have half-baked or zero support for coupons and discounts, making them a non-starter.
Known Issues and Workarounds:
Off-airport rate not found: Occasionally, a rate AutoSlash finds in an off-airport quote request won't show up when you click on the Priceline link. This is usually due to Priceline's default search not including the location AutoSlash found. (Priceline dynamically adjusts their search radius based on a number of factors, and they also always search from the geographic center of the city, regardless of ) The current best workaround is to take the Priceline URL and append &radius=25 to the end, which will force Priceline to show all locations within 25 miles of the city center (this can be hundreds of results). You can use the filters on the left sidebar to help narrow down the results and make it easier to find the rate you're looking for. (Original post)
Customizing tracking results: AutoSlash support agents can adjust the reservation parameters (date/time/location/car size/membership affiliations/etc.) as well as filter out specific rental car companies and disable searching for prepaid rates. Reach out to [email protected] or reply to your tracking confirmation or offer email for help with this.
Feature Requests:
- User profiles -- it's coming--slowly, yes, but it's finally on the development timeline
- Mobile-friendly design -- in progress
- App -- not much benefit to one until user profiles are rolled out. Let's get mobile-friendly design perfected first.
- Retain membership/affiliation choices in a cookie -- RESOLVED
Autoslash (General Discussion)
#571
Company Representative - AutoSlash and HotelSlash
Join Date: Jun 2006
Location: autoslash.com | hotelslash.com
Posts: 5,665
So, I received your "We found a lower price" email.
I clicked through, chose a Hertz option for pay later, and then encountered something I've never encountered before: After the final screen, I got a Priceline screen that said Thank You For Checking In
Huh?
I've waited and waited and clicked and clicked and continually get a screen that says
I clicked through, chose a Hertz option for pay later, and then encountered something I've never encountered before: After the final screen, I got a Priceline screen that said Thank You For Checking In
In most cases, we'll be able to tell you whether or not you got your rental car within 15 minutes. We're still working on your rental car request, and should have an answer for you soon. You can also get your answer at any time by clicking on the "Check Your Request" button at the top of the priceline.com home page.
Please wait several minutes and click the "Check My Offer Status" button to see if we have an answer for you.
Please wait several minutes and click the "Check My Offer Status" button to see if we have an answer for you.
Huh?
I've waited and waited and clicked and clicked and continually get a screen that says
Sorry, we had a problem processing your request.
Please click the button below to return to the status of your reservation.
Check my offer status
And I check Hertz's website and there is no new reservation there either.
I know you've explained it many times, and I remain a big fan of yours, but oh for the day when YOUR system auto-booked and auto-rebooked.
Please click the button below to return to the status of your reservation.
Check my offer status
And I check Hertz's website and there is no new reservation there either.
I know you've explained it many times, and I remain a big fan of yours, but oh for the day when YOUR system auto-booked and auto-rebooked.
Yeah, in some ways, we miss the old days as well, but truth be told, the booking platform we were operating off of was being retired anyway (and is now officially dead), so beyond the business issues, we didn't have much of a choice in the matter. I will say that even with all of the issues, Priceline tends to have the best car booking platform out there. For example, most don't even support coupons and discount codes, and even the ones that do like Expedia/Orbitz/Travelocity have major holes in their functionality like not being able to apply a Hertz Gold Rewards membership number to your reservation. All of that said, while we don't have any specific announcements at this time, we are working on other booking options so stay tuned.
#572
Join Date: Aug 2004
Location: Kamuela, Hawaii
Programs: Marriott Titanium, Hilton Diamond, AA Plat, UA Silver, AS MVP, HA premier
Posts: 509
I've recently made several reservations with enterprise through your priceline link. All gave me an error messages that rates had changed to a higher rate. I booked the higher rate anyway.
I just decided to check the rate directly with the enterprise website and found that I could book the originally quoted lower rate by using my costco code. Not only can I no longer be confident that you'll notify me if rates fall, but I can't even get the lowest rate at the time of booking?
I just decided to check the rate directly with the enterprise website and found that I could book the originally quoted lower rate by using my costco code. Not only can I no longer be confident that you'll notify me if rates fall, but I can't even get the lowest rate at the time of booking?
#573
Company Representative - AutoSlash and HotelSlash
Join Date: Jun 2006
Location: autoslash.com | hotelslash.com
Posts: 5,665
I've recently made several reservations with enterprise through your priceline link. All gave me an error messages that rates had changed to a higher rate. I booked the higher rate anyway.
I just decided to check the rate directly with the enterprise website and found that I could book the originally quoted lower rate by using my costco code. Not only can I no longer be confident that you'll notify me if rates fall, but I can't even get the lowest rate at the time of booking?
I just decided to check the rate directly with the enterprise website and found that I could book the originally quoted lower rate by using my costco code. Not only can I no longer be confident that you'll notify me if rates fall, but I can't even get the lowest rate at the time of booking?
#574
Company Representative - AutoSlash and HotelSlash
Join Date: Jun 2006
Location: autoslash.com | hotelslash.com
Posts: 5,665
Quick Public Service Announcement folks:
If you have trouble finding a rate we quote, or the rate won't confirm for some reason, please don't get frustrated. We try to quote bookable rates to the best of our ability, but sometimes issues occur. A while back we added a 'Need Help?' to the bottom of the web page that shows the links to book. Here's what it looks like:
Clicking the button takes you straight to our Contact Us page with all of the relevant info filled out so we know what quote this is in reference to. All you need to do is to tell us which deal you're trying to book and what the issue is, and one of our team will get back to you. We have a better than 90% success rate, which is to say that 9 times out of 10 when someone emails us, we're able to get them the rate we originally quoted.
Note that unlike other sites that do email support where you have to wait for 24-48 hours to get a response, you'll hear back from us usually in an hour or less. Additionally, this won't be someone halfway around the world who just got trained yesterday. Our team is comprised of travel hackers and Flyertalkers, and if you email late night or early morning, you might even get a response from the founder of the company who has been known to dabble in the support queue.
We're always here to help on FT and via email, but please do also take advantage of our skilled support team as that will typically be the quickest path to resolution of issues related to specific quotes or tracking requests.
If you have trouble finding a rate we quote, or the rate won't confirm for some reason, please don't get frustrated. We try to quote bookable rates to the best of our ability, but sometimes issues occur. A while back we added a 'Need Help?' to the bottom of the web page that shows the links to book. Here's what it looks like:
Clicking the button takes you straight to our Contact Us page with all of the relevant info filled out so we know what quote this is in reference to. All you need to do is to tell us which deal you're trying to book and what the issue is, and one of our team will get back to you. We have a better than 90% success rate, which is to say that 9 times out of 10 when someone emails us, we're able to get them the rate we originally quoted.
Note that unlike other sites that do email support where you have to wait for 24-48 hours to get a response, you'll hear back from us usually in an hour or less. Additionally, this won't be someone halfway around the world who just got trained yesterday. Our team is comprised of travel hackers and Flyertalkers, and if you email late night or early morning, you might even get a response from the founder of the company who has been known to dabble in the support queue.
We're always here to help on FT and via email, but please do also take advantage of our skilled support team as that will typically be the quickest path to resolution of issues related to specific quotes or tracking requests.
Last edited by AutoSlash; Apr 18, 2018 at 8:07 pm
#575
Moderator Hilton Honors, Travel News, West, The Suggestion Box, Smoking Lounge & DiningBuzz
Join Date: Jun 2000
Programs: Honors Diamond, Hertz Presidents Circle, National Exec Elite
Posts: 36,026
I'm guessing that there is something a little off about this.....
Note the price in the Autoslash email for the Avis booking. Then note the actual price after going through the booking process.
Fortunately, I was in fact able to get Budget to price the reservation at the very same initial price.
And, as always, Autoslash responded quickly and said they'd make Priceline aware of the problem.
Note the price in the Autoslash email for the Avis booking. Then note the actual price after going through the booking process.
Fortunately, I was in fact able to get Budget to price the reservation at the very same initial price.
And, as always, Autoslash responded quickly and said they'd make Priceline aware of the problem.
#576
Join Date: Feb 2017
Posts: 21
Hello! I've been using Autoslash for my 12-day reservation in Oct from SFO to PHX (one-way) and am wondering if I should splurge on a Premium (PCAR), which is about 300 USD more than a Full-size (FCAR) rental. Two qns
1. Is there a big difference between the two categories? I'm looking for a plush ride with ample space, preferably kitted out with Bluetooth and reverse camera. Am hoping to score a European car such as a VW or Volvo. But would not mind American/Japanese models either.
2. As my group's on a budget, we're looking at renting from Dollar/Thrifty. Have done a quick search and wanted to check how old the hand-me-down models are - are they circa 2013/2014? I am all right with older models, as long as they're drive-able and do not come with weird smells.
Appreciate any advice, thank you!
1. Is there a big difference between the two categories? I'm looking for a plush ride with ample space, preferably kitted out with Bluetooth and reverse camera. Am hoping to score a European car such as a VW or Volvo. But would not mind American/Japanese models either.
2. As my group's on a budget, we're looking at renting from Dollar/Thrifty. Have done a quick search and wanted to check how old the hand-me-down models are - are they circa 2013/2014? I am all right with older models, as long as they're drive-able and do not come with weird smells.
Appreciate any advice, thank you!
#577
Join Date: Apr 2009
Location: LAX
Programs: UA Plat MM, CM Plat, Amex Plat, Hertz CP, Hyatt Globalist, SPG Gold, Vons Club
Posts: 6,851
I have booked directly with Hertz from my last four rentals. I used my chairman's preferred status booked C class and each time received a fantastic car. I didn't even track with Autoslash as it's getting so frustrating for me to go through the process. I was just thinking about today and I feel a lot better not having to hassle with all the logins, Priceline issues, retracking submits etc. and after my last interaction with customer service and I wasn't that thrilled with Autoslash (The company representative that posts here is quite attentive) but the responses from the actual customer service representative's weren't of the same quality
#578
Company Representative - AutoSlash and HotelSlash
Join Date: Jun 2006
Location: autoslash.com | hotelslash.com
Posts: 5,665
I have booked directly with Hertz from my last four rentals. I used my chairman's preferred status booked C class and each time received a fantastic car. I didn't even track with Autoslash as it's getting so frustrating for me to go through the process. I was just thinking about today and I feel a lot better not having to hassle with all the logins, Priceline issues, retracking submits etc. and after my last interaction with customer service and I wasn't that thrilled with Autoslash (The company representative that posts here is quite attentive) but the responses from the actual customer service representative's weren't of the same quality
Also, we don't just want to provide competent, expert assistance--we want to provide it quickly (the average ticket is in our queue well less than half an hour before being answered, and it's more often more on the level of 5-10 minutes). So when we hear that someone had a poor experience with our support team, it really concerns us, because that's not at all what we want, and we've heavily invested more than most other companies (relative to our size) in making sure that kind of thing doesn't ever happen.
If you'd like to reach out to me personally to let me know of your experience, please PM me the email address you emailed in from and I'll review your correspondence and make sure any issues are very promptly addressed. You can also forward the conversation to [email protected] and it'll come to me that way as well.
We are very much aware there's lots of room for improvement on the user experience side. Saving information in a user profile so you don't have to fill everything out every time is high on our priority list and we're actively working on that project right now along with others to make the whole process much easier. Of course, any other specific or general feedback here or in an email to us is always welcome as well.
Jonathan
Founder & CEO
Last edited by AutoSlash; Apr 29, 2018 at 9:59 am
#579
Join Date: Apr 2002
Location: Las Vegas
Posts: 1,174
Jonathan... I think pretty much everyone (hey, there's always that one...) appreciate your prompt and substantive replies and the hope and assurances you provide on behalf of Autoslash. I continue to use Autoslash's services as renting cars is definitely a component of my life; having said that I have to say I'm disappointed at the pace of the improvements Autoslash has promised [over years] that will be forthcoming... you get an A+++ for your efforts here in responding to questions and concerns (maybe Trump should hire you if there's an opening in the press office?), but sometimes that's just not enough. I get what Flying Machine posted, it is really a "thickett" one has to run the gamut, in order to maximize the use of your service. All of the things that drive me nuts are things that have been mentioned here many times before, that you acknowledge, that you say are being worked on, etc., and yes, I know you encourage contact in order to look into any issues, etc., but it really is structural...
I continue to use the service, but as Flying Machine notes, sometimes it's just easier to fall back on what we were doing pre-Autoslash, or even worse for you, take advantage of the discounts you provide, and re-use them in subsequent rentals and bypass you entirely.
Loyal but frustrated and increasingly impatient of waiting for the promised improvements... best.
I continue to use the service, but as Flying Machine notes, sometimes it's just easier to fall back on what we were doing pre-Autoslash, or even worse for you, take advantage of the discounts you provide, and re-use them in subsequent rentals and bypass you entirely.
Loyal but frustrated and increasingly impatient of waiting for the promised improvements... best.
#580
Join Date: Apr 2009
Location: LAX
Programs: UA Plat MM, CM Plat, Amex Plat, Hertz CP, Hyatt Globalist, SPG Gold, Vons Club
Posts: 6,851
Email that I sent to Jonathan @[email protected]
Hi Jonathan, Here is a copy of the new narrative that I just enclosed with the correspondence between your customer service representative's and I regarding my experience back in January . At the time, I had posted my frustrations on Flyertalk and you may want to review those posts ats well. I'm trying to assist because you have requested the same, and I too would like for you to see this as well.
COPY STARTS HERE (typos corrected)
Hi Jonathan,
How are you? Thanks for your detailed reply in the Flyertalk thread. I am sending this email chain so you can see the issues I had back in January with the booking with Alamo.
The frustration lies that they say it's an Alamo issue and Alamo clearly stated (the coupon code is not valid).. after two telephone calls and one escalation to a supervisor that the rate would be $75 (approximately higher) I did have some electronic dialogue either on Flyertalk, or with your customer service team(I believe it was Flyertalk) and the solution was pay the higher price then document it and send it into us and will send you a refund via PayPal.
While this was a nice gesture it's just not the time and effort a busy businessman wants to deal with. The gist of my complaint is what happens if I didn't try to check in, and had the issues at the airport and then I was stuck with no other opportunity but to walk over to another rental provider and pay the walk up pricing.
I ended up finding something with Budget that was actually close to the same price(Maybe $25-$30 higher) And used that and called it a day.
I remember the days when you took a $200 rental and automatically brought it down to $ 85 (yes that was a one off) but I'm just finding that I can competitively book better on my own without the risk of any last-minute pick up issues and all the interaction necessary to produce a similar outcome with Autoslash.
I typically make a booking on Costco, then track it with you. I get several emails with few dollar incremental discounts that I have to sort through and if I finally strike on one I have to cancel the original booking with Cosco create the new with Priceline and if a price reduction happens I have to cancel the old Priceline create a new just for a few dollars. Perhaps I'm not as tech savvy as you guys are but it takes time to do this and it's not the few seconds as you have always mentioned when posting on Flyertalk.
Thank you for your interest and continued courtesy.
Regards,
COPY STARTS HERE (typos corrected)
Hi Jonathan,
How are you? Thanks for your detailed reply in the Flyertalk thread. I am sending this email chain so you can see the issues I had back in January with the booking with Alamo.
The frustration lies that they say it's an Alamo issue and Alamo clearly stated (the coupon code is not valid).. after two telephone calls and one escalation to a supervisor that the rate would be $75 (approximately higher) I did have some electronic dialogue either on Flyertalk, or with your customer service team(I believe it was Flyertalk) and the solution was pay the higher price then document it and send it into us and will send you a refund via PayPal.
While this was a nice gesture it's just not the time and effort a busy businessman wants to deal with. The gist of my complaint is what happens if I didn't try to check in, and had the issues at the airport and then I was stuck with no other opportunity but to walk over to another rental provider and pay the walk up pricing.
I ended up finding something with Budget that was actually close to the same price(Maybe $25-$30 higher) And used that and called it a day.
I remember the days when you took a $200 rental and automatically brought it down to $ 85 (yes that was a one off) but I'm just finding that I can competitively book better on my own without the risk of any last-minute pick up issues and all the interaction necessary to produce a similar outcome with Autoslash.
I typically make a booking on Costco, then track it with you. I get several emails with few dollar incremental discounts that I have to sort through and if I finally strike on one I have to cancel the original booking with Cosco create the new with Priceline and if a price reduction happens I have to cancel the old Priceline create a new just for a few dollars. Perhaps I'm not as tech savvy as you guys are but it takes time to do this and it's not the few seconds as you have always mentioned when posting on Flyertalk.
Thank you for your interest and continued courtesy.
Regards,
#582
Join Date: Feb 2017
Posts: 21
BTW, have another question for the Autoslash folks: I'm an overseas renter from Singapore. Am unable to input my credit card to make the booking as Singapore isn't in the list of countries that Priceline accepts credit cards from. I'm also unable to indicate that I'm from Singapore as the State field continues to appear in the booking.
Any way to rectify/remedy this please? Thank you!
#584
Company Representative - AutoSlash and HotelSlash
Join Date: Jun 2006
Location: autoslash.com | hotelslash.com
Posts: 5,665
Thanks for the reply! Have decided to go with a full-size.
BTW, have another question for the Autoslash folks: I'm an overseas renter from Singapore. Am unable to input my credit card to make the booking as Singapore isn't in the list of countries that Priceline accepts credit cards from. I'm also unable to indicate that I'm from Singapore as the State field continues to appear in the booking.
Any way to rectify/remedy this please? Thank you!
Priceline often intersperses prepaid results in with the postpaid results we offer, but the rates will be different than the ones we point out in our quote. We only search for and quote postpaid rates that can be canceled without a penalty. The prepaid rates Priceline offers in parallel can be lower than the postpaid ones, but they often do have cancellation penalties (in fact, they're usually nonrefundable in my experience), so you'll want to avoid booking them unless they're significantly lower than postpaid rates and you are 100% certain of your plans. if you only look for the "Pay At Counter" or "Pay Later" rates, they should match what we show in our quote, and they shouldn't ask you for a credit card when booking.
#585
Company Representative - AutoSlash and HotelSlash
Join Date: Jun 2006
Location: autoslash.com | hotelslash.com
Posts: 5,665
I can't dispute your feedback, but I did specifically want to mention one thing you said (bolded above). Every single rental is different. If one discount code worked the best all the time, we wouldn't exist! The only way to make sure you have the very best rate possible is to check through all of the discounts and coupons--every time. We look forward to the point where we have everything as perfectly smooth and automated as possible for you guys (understanding the limitations we have to work with--for example, the rental companies will never let us handle booking your reservation directly), but until then, just know that a minute or so of effort putting info into our system (a quote request or a tracking request) will help to make sure you have the opportunity to take advantage of the very best rates possible. Not taking that step means you could very well be leaving money on the table.