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-   -   Any success in changing the date of the bonus award night reservation? (https://www.flyertalk.com/forum/radisson-international-radisson-rewards/1715119-any-success-changing-date-bonus-award-night-reservation.html)

lililolo Oct 7, 2015 1:38 pm

Any success in changing the date of the bonus award night reservation?
 
I made a 2 nights reservation using the credit card's bonus award night before the benefit went away in June. Now I want to push the reservation later by 1 day.

According to the term and condition, it states the bonus award night benefit will be voided and not available for reuse for any change and cancellation.

I would like to know did anybody make change to the existing reservation and able to keep the bonus award night benefit? If so, what is the proper way to do it? thanks.

ORD-TGU Oct 7, 2015 4:21 pm


Originally Posted by lililolo (Post 25531706)
I made a 2 nights reservation using the credit card's bonus award night before the benefit went away in June. Now I want to push the reservation later by 1 day.

According to the term and condition, it states the bonus award night benefit will be voided and not available for reuse for any change and cancellation.

I would like to know did anybody make change to the existing reservation and able to keep the bonus award night benefit? If so, what is the proper way to do it? thanks.

Call the hotel directly, just ask to move dates. Don't even mention the 241 deal. Ask for a new print out of new reservation and have them confirm that it is a points stay, all is ok. Now that is not a 100% guarantee that all is good, YMMV

mster Oct 11, 2015 10:20 pm

What if you want to bump the dates by a month or more? Any chance of luck moving bonus award night reservations that far?

g1ant Oct 12, 2015 12:22 am

I tried contacting a hotel direct to change dates on a booking originally booked with points.
Was told flat out that the only way the booking can be changed was to contact Club Carlson.

Justtony Oct 13, 2015 3:47 pm

I was told the same or that the hotel would cancel the reservation and rebook it at the current rates which mean I would lose the points.

Oh wells, I'll take my points back for another use.


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