Radisson Best Price guarantee
Sep 15, 2021, 2:16 am
#512
Join Date: Apr 2014
Programs: DL Diamond, UA Plat, AS 75K, AA Plat, IHG Spire Amb, Marriott Plat, Radisson Gold
Posts: 33
Sep 13, 2022, 10:03 am
#513
Join Date: Oct 2014
Posts: 10
Guys, Radisson Yas Island Abu Dhabi is offering 750.00 AED Per Night including taxes & Extra Bed for Standrad Room Plaza View for 2 Adult + 2 Child in Mid December
Is this Good price? I am mainly interested in Sea Facing.
Please suggest.
Is this Good price? I am mainly interested in Sea Facing.
Please suggest.
Sep 13, 2022, 11:56 am
#514
Join Date: Jul 2009
Location: Washington, DC
Programs: DL PM; IHG PlatAmb; Hilton Dia; Marriott Plat; Hyatt Discoverist
Posts: 7,320
This thread is about the Radisson Best Price Guarantee. Questions about specific properties unrelated to that program belong in the property -specific thread.
Aug 12, 2023, 6:35 am
#515
Join Date: Oct 2021
Location: London (née Melbourne)
Programs: Qantas Platinum (Oneworld Emerald)
Posts: 978
I wonder if they'll match with their own website.
On the Radisson Hotels website own search results I get 131.44 per night, which is almost the same as what was on Expedia, but when clicking through to the checkout page the rate magically changes to 151.66. Almost didn't spot it thinking it was a currency or taxes thing, but went back and all is the same, just the rate increases between search and checkout.
On the Radisson Hotels website own search results I get 131.44 per night, which is almost the same as what was on Expedia, but when clicking through to the checkout page the rate magically changes to 151.66. Almost didn't spot it thinking it was a currency or taxes thing, but went back and all is the same, just the rate increases between search and checkout.
Dec 16, 2023, 1:03 pm
#516
Join Date: Jul 2015
Location: HAG
Programs: Der 5* FTL
Posts: 8,043
Tried in Prizeotel Vienna.
There are two room types, Design room, and Design room comfort.
Booking.com has Deluxe room and Design room comfort.
BRG says I booked into Design room therefore the higher rate from Booking applies.
Disgusting business practice.
There are two room types, Design room, and Design room comfort.
Booking.com has Deluxe room and Design room comfort.
BRG says I booked into Design room therefore the higher rate from Booking applies.
Disgusting business practice.
Apr 7, 2024, 2:38 am
#517
Join Date: Jun 2021
Posts: 39
Only one hour.
In the past they were more relaxed, it was about the day.
Or I was just lucky.
We appreciate your submission of a Best Rates Guarantee claim.
Upon researching we found a difference in the cancellation policy given on the 3rd party which is cancellation up till 3 pm one day before the arrival . Whereas the cancellation policy with Radisson clearly specifies free cancellation up till 4 pm one day before the arrival.
Therefore, we are unable to approve the claim.
In the past they were more relaxed, it was about the day.
Or I was just lucky.
We appreciate your submission of a Best Rates Guarantee claim.
Upon researching we found a difference in the cancellation policy given on the 3rd party which is cancellation up till 3 pm one day before the arrival . Whereas the cancellation policy with Radisson clearly specifies free cancellation up till 4 pm one day before the arrival.
Therefore, we are unable to approve the claim.
Apr 7, 2024, 2:55 am
#518
Join Date: Apr 2010
Location: VIE
Programs: SAS EBS / *A Silver, Hilton Diamond, Radisson VIP, IHG Platinum Ambassador
Posts: 3,770
Only one hour.
In the past they were more relaxed, it was about the day.
Or I was just lucky.
We appreciate your submission of a Best Rates Guarantee claim.
Upon researching we found a difference in the cancellation policy given on the 3rd party which is cancellation up till 3 pm one day before the arrival . Whereas the cancellation policy with Radisson clearly specifies free cancellation up till 4 pm one day before the arrival.
Therefore, we are unable to approve the claim.
In the past they were more relaxed, it was about the day.
Or I was just lucky.
We appreciate your submission of a Best Rates Guarantee claim.
Upon researching we found a difference in the cancellation policy given on the 3rd party which is cancellation up till 3 pm one day before the arrival . Whereas the cancellation policy with Radisson clearly specifies free cancellation up till 4 pm one day before the arrival.
Therefore, we are unable to approve the claim.
I really don't understand what are managers at Radisson smoking when they clearly instruct agents to find every possible loophole to deny a claim. Why have a BRG policy in the first place if you only use it to insult your customers?
Apr 7, 2024, 4:26 pm
#520
FlyerTalk Evangelist
Join Date: Aug 2010
Location: CPH
Programs: UAMP S, TK M&S E (*G), Marriott LTP, IHG P, SK EBG
Posts: 11,089
Well, then you should make use of that generous cancellation policy and cancel the stay. Vote with your wallet.
I really don't understand what are managers at Radisson smoking when they clearly instruct agents to find every possible loophole to deny a claim. Why have a BRG policy in the first place if you only use it to insult your customers?
I really don't understand what are managers at Radisson smoking when they clearly instruct agents to find every possible loophole to deny a claim. Why have a BRG policy in the first place if you only use it to insult your customers?