Radisson Best Price guarantee
Oct 18, 2012, 8:05 am
#196
Moderator: CommunityBuzz!, OMNI, OMNI/PR, and OMNI/Games & FlyerTalk Evangelist
Join Date: Nov 2000
Location: ORD (MDW stinks)
Programs: UAMM, AAMM & ExPlat, Marriott lifetime Plat, IHG Plat, Hilton Diamond
Posts: 23,501
Oct 18, 2012, 1:53 pm
#197
Join Date: Sep 2003
Location: W29
Programs: It's Complicated...
Posts: 6,808
Finally got confirmation of BRG for this Friday in Indianapolis for $25.81! My wife got Saturday for $43.39 because they were so slow in confirming the rate was gone. Still can't complain 2 nights for $69, we'll earn a little over 10,000 Gold points, and 2 free nights at any Radisson.
Now thats a deal I can live with. Just gotta figure out what to do in Indy for this weekend
Now thats a deal I can live with. Just gotta figure out what to do in Indy for this weekend
Oct 18, 2012, 7:32 pm
#198
Join Date: May 2010
Programs: AA Exec Plat, CO OnePass, UA
Posts: 287
Oct 25, 2012, 3:44 pm
#199
Suspended
Join Date: Jan 2012
Location: ヒルトン大阪
Programs: ゴールデングローブ
Posts: 1,982
Another cheating BRG denial case from Club Carlson:
Radisson Sobieski Warsaw
Almost needles to say that my claim was denied:
Once again silly cheating excuses from Club Carlson just to not honor a BRG claim. Once more I canceled my Club Carlson booking and rebooked with another chain. Club Carlson is like Hilton: cheating!
Radisson Sobieski Warsaw
- November 30, 2012
- Single Room
- Bed and Breakfast
- Rate on Radisson.com: 357.50 PLN
- Rate on www.clever-hotels.com: 255.00 PLN (change to local currency)
Almost needles to say that my claim was denied:
- First denial: Cannot find room --> described them how to find the hotel
- Second denial: Found hotel but don't know how to calculate taxes --> explained that taxes in Poland are always 8 % and explaines that total price versus total price is to be compared
- Third denial: Rate disparities --> there is no rate discrepancy because both websites in hotels local currency
Once again silly cheating excuses from Club Carlson just to not honor a BRG claim. Once more I canceled my Club Carlson booking and rebooked with another chain. Club Carlson is like Hilton: cheating!
Oct 25, 2012, 5:18 pm
#200
Join Date: Jul 2009
Location: Washington, DC
Programs: DL PM; IHG PlatAmb; Hilton Dia; Marriott Plat; Hyatt Discoverist
Posts: 7,309
Another cheating BRG denial case from Club Carlson:
Radisson Sobieski Warsaw
Almost needles to say that my claim was denied:
Once again silly cheating excuses from Club Carlson just to not honor a BRG claim. Once more I canceled my Club Carlson booking and rebooked with another chain. Club Carlson is like Hilton: cheating!
Radisson Sobieski Warsaw
- November 30, 2012
- Single Room
- Bed and Breakfast
- Rate on Radisson.com: 357.50 PLN
- Rate on www.clever-hotels.com: 255.00 PLN (change to local currency)
Almost needles to say that my claim was denied:
- First denial: Cannot find room --> described them how to find the hotel
- Second denial: Found hotel but don't know how to calculate taxes --> explained that taxes in Poland are always 8 % and explaines that total price versus total price is to be compared
- Third denial: Rate disparities --> there is no rate discrepancy because both websites in hotels local currency
Once again silly cheating excuses from Club Carlson just to not honor a BRG claim. Once more I canceled my Club Carlson booking and rebooked with another chain. Club Carlson is like Hilton: cheating!
From looking at your posts, it seems the following companies are "cheaters" or some other nasty adjective in your book:
Wyndham
Hilton
Club Carlson
Alitalia
Swiss
Singapore
Dozens of posters in AviancaTaca
UBS
CreditSuisse
Travelocity
Choice
US Airways (a " very bad bad bad airline") . . .
Oct 26, 2012, 6:24 am
#202
Join Date: Jul 2009
Location: Washington, DC
Programs: DL PM; IHG PlatAmb; Hilton Dia; Marriott Plat; Hyatt Discoverist
Posts: 7,309
I am merely educating people about the context in which you are repeatedly labeling others as "cheaters" so that they may better evaluate your claims. I'm solely providing facts. I apologize if you find pointing out your insults of others an insult.
Oct 26, 2012, 7:03 am
#203
Join Date: Aug 2009
Programs: IC Diamond Amb, Bonvoy Platinum, Hyatt Explorist, HH Diamond
Posts: 309
The Radisson rate is fully flexible and clever-hotels.com is prepaid and in case of cancellation definitely 80% non refundable according to their T&Cs.
I can only advise everybody to read the T&C's of the competitor website before whining about a denied BRG.
I for one are very happy with their BRG and had four sucessfull BRG claims for stays in the next months in the last week.
Last edited by Mora; Oct 26, 2012 at 7:14 am
Oct 27, 2012, 9:25 am
#204
Join Date: Nov 2009
Posts: 827
That's not how BRG's work. It's not total price versus total price. It's pre tax rate versus pre tax rate. If a site has a with tax inclusive rate, than that rate is compared against the pre-tax rate on Radisson for the BRG.
Oct 28, 2012, 6:33 pm
#206
Join Date: Nov 2005
Location: RTW
Programs: MR Ag, LH FTL
Posts: 947
Nonsense….If Radisson quotes tax separately, pre-tax to pre-tax rates are compared of course.
Oct 28, 2012, 6:44 pm
#207
Join Date: Nov 2009
Posts: 827
BRG's are pre tax versus pre tax. HOWEVER, if you find a website with a lower price which is tax inclusive (and doesnt break out the tax and room-rate separately), the BRG claim from the other site must be lower than the PRE TAX rate on the Radisson site. This is how all BRG's work for almost all hotel chains.
Oct 29, 2012, 10:58 pm
#209
Join Date: Jul 2009
Location: Washington, DC
Programs: DL PM; IHG PlatAmb; Hilton Dia; Marriott Plat; Hyatt Discoverist
Posts: 7,309
Pre-tax rates on Radisson are compared with pre-tax rates if the other site has one. Many sites do NOT have them, though, and Radisson will not take 8% off an all-in rate based on your telling them that the tax rate is 8% in that jurisdiction.
For example, Radisson rate = $100. You pay 10% tax at the hotel. Othersite.com rate = $105 inclusive of all taxes and fees. That is not a valid claim.
Oct 30, 2012, 1:12 am
#210
Join Date: Nov 2005
Location: RTW
Programs: MR Ag, LH FTL
Posts: 947
Sure they will. And they don't need me telling what the tax rate is, that's visible in their reservation system after all, otherwise it couldn't calculate the total.