Radisson Best Price guarantee
Aug 1, 12, 6:55 pm
#151
Join Date: Sep 2009
Posts: 58
Looking at doing my first BRG with Radisoon
From Radisson site:
Hot Deals - Classic Guest Room 760.00 FJD
Estimated taxes 152.00 FJD
Estimated fees 0.00 FJD
Total Est. Cost
for 1 room 912.00 FJD
From competing site:
Hotel Nights: 2
Guests: 3
Rooms: 1
US $408.98 (FJD $730)
Taxes and fees US $76.48
Wow20off applied - US$81.80
Total trip cost $403.66
Promotion discount applied
Just read the rules and think should be approved by my calculation at about FJD $525 + taxes.
Given it is a prepaid rate of the radisson site I want to try and guarantee a success.
From Radisson site:
Hot Deals - Classic Guest Room 760.00 FJD
Estimated taxes 152.00 FJD
Estimated fees 0.00 FJD
Total Est. Cost
for 1 room 912.00 FJD
From competing site:
Hotel Nights: 2
Guests: 3
Rooms: 1
US $408.98 (FJD $730)
Taxes and fees US $76.48
Wow20off applied - US$81.80
Total trip cost $403.66
Promotion discount applied
Just read the rules and think should be approved by my calculation at about FJD $525 + taxes.
Given it is a prepaid rate of the radisson site I want to try and guarantee a success.
Aug 1, 12, 7:11 pm
#152
Join Date: Aug 2006
Location: IAD
Programs: DL-Silver; BA-Bronze
Posts: 1,154
Originally Posted by yarrowfell
Looking at doing my first BRG with Radisoon
From Radisson site:
Hot Deals - Classic Guest Room 760.00 FJD
Estimated taxes 152.00 FJD
Estimated fees 0.00 FJD
Total Est. Cost
for 1 room 912.00 FJD
From competing site:
Hotel Nights: 2
Guests: 3
Rooms: 1
US $408.98 (FJD $730)
Taxes and fees US $76.48
Wow20off applied - US$81.80
Total trip cost $403.66
Promotion discount applied
Just read the rules and think should be approved by my calculation at about FJD $525 + taxes.
Given it is a prepaid rate of the radisson site I want to try and guarantee a success.
From Radisson site:
Hot Deals - Classic Guest Room 760.00 FJD
Estimated taxes 152.00 FJD
Estimated fees 0.00 FJD
Total Est. Cost
for 1 room 912.00 FJD
From competing site:
Hotel Nights: 2
Guests: 3
Rooms: 1
US $408.98 (FJD $730)
Taxes and fees US $76.48
Wow20off applied - US$81.80
Total trip cost $403.66
Promotion discount applied
Just read the rules and think should be approved by my calculation at about FJD $525 + taxes.
Given it is a prepaid rate of the radisson site I want to try and guarantee a success.
Aug 3, 12, 8:59 am
#153
Join Date: Jan 2010
Posts: 231
I tried twice for BRG with Radisson and both were success.
Most of time, discount was over $50-100...amazing...
But, last time, when I checking in at the front, they didn't have information
about my BRG, so there was some noise, but solved without any confliction.
Most of time, discount was over $50-100...amazing...
But, last time, when I checking in at the front, they didn't have information
about my BRG, so there was some noise, but solved without any confliction.
Aug 10, 12, 12:19 pm
#154
Suspended
Join Date: Jan 2012
Location: ヒルトン大阪
Programs: ゴールデングローブ
Posts: 1,982
BRG scam with Park Plaza
My Radisson BRG was also approved a couple of weeks ago. My Park Plaza BRG was denied for silly reasons. They no longer accept emails, only the form on the website. I had to send them two times the print screens because "they could not find the rate". Today I was denied "because I did not send the print screens". Wyndham BRG is now the same scam as Hilton BRG 
Aug 12, 12, 9:15 pm
#155
Join Date: Jul 2009
Location: World
Posts: 1,511
Booked two nights at the Radisson Blu Royal Hotel in Helsinki from 9/1-9/3 on radisson.com for €285 and filed a BRG for €256 on hotels.com or expedia.ie. I'll post the results when I hear back (and in the meantime anyone see a lower rate?).
Aug 20, 12, 5:17 pm
#158
Join Date: Aug 2010
Location: CPH
Programs: UAMP S, TK M&S E (*G), Marriott P, IHG P
Posts: 8,345
Originally Posted by Everest
Is there any way to email this form instead of faxing it? Who uses fax? 
You can go online and google online fax. I found one that only allows me to fax 1 document at a time. So I found a software that merge 2 pdf together because I needed to fax in a BRG form and a sceenshot of the comparison site.
I managed to fill in the pdf form by using signature function - not the nicest result but it worked. That's what I had to do because I don't have a printer at home.
Aug 21, 12, 5:31 am
#159
Join Date: Jul 2012
Programs: EBG, FBG, SPG Gold, CC Gold, etc.
Posts: 126
Originally Posted by nacho
Radisson
You can go online and google online fax. I found one that only allows me to fax 1 document at a time. So I found a software that merge 2 pdf together because I needed to fax in a BRG form and a sceenshot of the comparison site.
I managed to fill in the pdf form by using signature function - not the nicest result but it worked. That's what I had to do because I don't have a printer at home.
You can go online and google online fax. I found one that only allows me to fax 1 document at a time. So I found a software that merge 2 pdf together because I needed to fax in a BRG form and a sceenshot of the comparison site.
I managed to fill in the pdf form by using signature function - not the nicest result but it worked. That's what I had to do because I don't have a printer at home.
Aug 21, 12, 6:41 am
#160
Join Date: Aug 2010
Location: CPH
Programs: UAMP S, TK M&S E (*G), Marriott P, IHG P
Posts: 8,345
Originally Posted by Everest
Could you give me the US number to which you faxed the forms? I can only find a fax no. in Ireland!
http://www.radisson.com/lrg/home.do
Aug 21, 12, 7:01 am
#161
Join Date: Jul 2012
Programs: EBG, FBG, SPG Gold, CC Gold, etc.
Posts: 126
Thanks, nacho. Had to cancel my other booking and rebook via the radisson.com site... apparently booking on radissonblu.com means the booking doesn't show up on the radisson.com "my bookings".
Thanks again
Thanks again
Aug 21, 12, 7:07 am
#162
Join Date: Aug 2010
Location: CPH
Programs: UAMP S, TK M&S E (*G), Marriott P, IHG P
Posts: 8,345
Originally Posted by Everest
Thanks, nacho. Had to cancel my other booking and rebook via the radisson.com site... apparently booking on radissonblu.com means the booking doesn't show up on the radisson.com "my bookings".
Thanks again
Thanks again
Aug 26, 12, 8:02 am
#163
Join Date: Dec 2010
Location: Baltimore, MD
Programs: UA Silver/Marriott Gold/SPG Gold/Club Carlson Gold
Posts: 534
I just submitted a BRG yesterday for the Park Plaza County Hall in London.
Rate Information and Room Summary (from Park Plaza reservation)
Subtotal: 936.00 GBP Plus applicable Fees and Taxes *
Rate Type: Best Flexible Rate-Executive Studio Room
(4 Nights)
1 Double Bed
Non Smoking
Executive Studio-City view-30 SQM-WIFI
Sat Oct 27 2012 219.00 British Pound (GBP) plus Tax for 1 night
Sun Oct 28 2012 229.00 British Pound (GBP) plus Tax for 1 night
Mon Oct 29 2012 239.00 British Pound (GBP) plus Tax for 1 night
Tue Oct 30 2012 249.00 British Pound (GBP) plus Tax for 1 night
* Estimated Fees: 0.00 GBP
* Estimated Taxes: 187.20 GBP
* Estimated Total Price: 1,123.20 GBP
The rate at the competing site is:
203.99 GBP per night, total of £979.20 (refundable)
Within two hours I heard back from someone at Club Carlson saying they were denying my BRG. She said that there was a lower rate on their website, the Advanced Purchase Rate room. She also said the rate on the competing website was no longer available.
After checking the competing website, the room was definitely still available and bookable (which I did since it was refundable). I replied saying that I made a reservation for a refundable room, and the other room was still available for the lower price.
Anyone else have this experience? Am I missing something? The T's & C's say the room must be "subject to the same rate rules and/or restrictions", so I figured I was in the clear.
It's now been almost 24 hours since I submitted the claim and they replied to me. If I indeed do have a valid claim, is there someone I can complain to?
Rate Information and Room Summary (from Park Plaza reservation)
Subtotal: 936.00 GBP Plus applicable Fees and Taxes *
Rate Type: Best Flexible Rate-Executive Studio Room
(4 Nights)
1 Double Bed
Non Smoking
Executive Studio-City view-30 SQM-WIFI
Sat Oct 27 2012 219.00 British Pound (GBP) plus Tax for 1 night
Sun Oct 28 2012 229.00 British Pound (GBP) plus Tax for 1 night
Mon Oct 29 2012 239.00 British Pound (GBP) plus Tax for 1 night
Tue Oct 30 2012 249.00 British Pound (GBP) plus Tax for 1 night
* Estimated Fees: 0.00 GBP
* Estimated Taxes: 187.20 GBP
* Estimated Total Price: 1,123.20 GBP
The rate at the competing site is:
203.99 GBP per night, total of £979.20 (refundable)
Within two hours I heard back from someone at Club Carlson saying they were denying my BRG. She said that there was a lower rate on their website, the Advanced Purchase Rate room. She also said the rate on the competing website was no longer available.
After checking the competing website, the room was definitely still available and bookable (which I did since it was refundable). I replied saying that I made a reservation for a refundable room, and the other room was still available for the lower price.
Anyone else have this experience? Am I missing something? The T's & C's say the room must be "subject to the same rate rules and/or restrictions", so I figured I was in the clear.
It's now been almost 24 hours since I submitted the claim and they replied to me. If I indeed do have a valid claim, is there someone I can complain to?
Aug 26, 12, 8:25 am
#164
Join Date: Mar 2004
Location: CPT
Programs: BA BD SA
Posts: 4,448
Just reply to the e-mail address from which you received the response. I politely pushed back when my claim was denied on a technicality (room description marginally different) and it was approved the second time around.
Aug 26, 12, 8:36 am
#165
Join Date: Dec 2010
Location: Baltimore, MD
Programs: UA Silver/Marriott Gold/SPG Gold/Club Carlson Gold
Posts: 534
I did reply almost immediately after they got back to me. I am just surprised it's taking them so long to get back to me the second time since the first time I had a response in less than two hours. But I guess it is the weekend. Let's hope I get some better luck the second time.
