status match from Radisson Americas to Radisson rest of the world?
Jun 25, 2021, 2:03 pm
#1
Original Poster
Join Date: Jul 2004
Location: ORD-SXM-VNO
Programs: LH Senator, HHonors Diamond, IHG Diamond Ambassador, Marriott Platinum, Radisson Premium
Posts: 151
status match from Radisson Americas to Radisson rest of the world?
Hello!
Has anybody successfully done status match from the new Radisson Americas to the Radisson rest of the world?
I have gold status due to credit card, but stay mainly in Europe, so had to register for the rest of the world program, but the new status of course is only club instead of Gold..
Has anybody successfully done status match from the new Radisson Americas to the Radisson rest of the world?
I have gold status due to credit card, but stay mainly in Europe, so had to register for the rest of the world program, but the new status of course is only club instead of Gold..
Jun 29, 2021, 9:36 am
#2
Join Date: Sep 2006
Location: SFO
Programs: BA Avios, UA MP, AA, Choice, Club Carlson
Posts: 1,096
Absolutely no luck.
All calls go to the Phillipines call center, agents have no power and half the time put you on hold paralyzed by the request.
On one call they asked me to email [email protected].
I did and received no response.
On another call they gave me gave me a tracking number - no progress.
I tweeted and got a response to call or email. Round and round in circles.
If you have a better experience please let me know.
All calls go to the Phillipines call center, agents have no power and half the time put you on hold paralyzed by the request.
On one call they asked me to email [email protected].
I did and received no response.
On another call they gave me gave me a tracking number - no progress.
I tweeted and got a response to call or email. Round and round in circles.
If you have a better experience please let me know.
Jul 2, 2021, 11:45 am
#3
Join Date: Dec 2007
Location: Las Vegas
Programs: DL Platinum, AA Lifetime Gold, Hilton Diamond, Marriott Platinum, Radisson Premium
Posts: 6,638
Absolutely no luck.
All calls go to the Phillipines call center, agents have no power and half the time put you on hold paralyzed by the request.
On one call they asked me to email [email protected].
I did and received no response.
On another call they gave me gave me a tracking number - no progress.
I tweeted and got a response to call or email. Round and round in circles.
If you have a better experience please let me know.
All calls go to the Phillipines call center, agents have no power and half the time put you on hold paralyzed by the request.
On one call they asked me to email [email protected].
I did and received no response.
On another call they gave me gave me a tracking number - no progress.
I tweeted and got a response to call or email. Round and round in circles.
If you have a better experience please let me know.
I called and they told me to email. I emailed and they told me to call. I'm at a loss as to what to do.
Jul 16, 2021, 5:16 pm
#5
Join Date: Nov 2007
Location: PHX
Posts: 4,787
I got the following reply when I emailed the status match address asking to match my Gold status from Americas to International:
Thank you for taking the time to write and for being a Radisson Rewards Member.
We apologize for the inconvenience this may have caused.
We would like to inform you that as per your concern regarding status matched, please share your previous membership account through attachment please share the document given below:
Front and back picture Member Ship card from competing program via email.
Please share the proof of your current membership with another hotel program.We appreciate the opportunity to assist you.
Thank you for taking the time to write and for being a Radisson Rewards Member.
We apologize for the inconvenience this may have caused.
We would like to inform you that as per your concern regarding status matched, please share your previous membership account through attachment please share the document given below:
Front and back picture Member Ship card from competing program via email.
Please share the proof of your current membership with another hotel program.We appreciate the opportunity to assist you.
Jul 16, 2021, 7:08 pm
#6
Join Date: May 2009
Posts: 1,570
Hello!
Has anybody successfully done status match from the new Radisson Americas to the Radisson rest of the world?
I have gold status due to credit card, but stay mainly in Europe, so had to register for the rest of the world program, but the new status of course is only club instead of Gold..
Has anybody successfully done status match from the new Radisson Americas to the Radisson rest of the world?
I have gold status due to credit card, but stay mainly in Europe, so had to register for the rest of the world program, but the new status of course is only club instead of Gold..
Jul 21, 2021, 4:28 pm
#7
Join Date: Sep 2011
Location: USA
Posts: 1,179
FWIW, I emailed (statusmatch@..) screenshots of my Radisson Americas Platinum status and the new Radisson Club account I had created after the split, and was matched within a week.
However, they did not reply to my email or send me any correspondence reflecting the change. I happened to sign in to my account this week to make a new reservation and saw the status change.
However, they did not reply to my email or send me any correspondence reflecting the change. I happened to sign in to my account this week to make a new reservation and saw the status change.
Jul 22, 2021, 10:00 am
#8
Join Date: Oct 2006
Location: Long Beach, CA
Programs: AA PLTPRO, HH Diamond, IHG Plat, Marriott Plat, Hyatt Globalist
Posts: 3,559
I had no luck with this initially and their emails back to me kept going into my spam folder. They didn't seem to understand the request and thought I wanted to match to a different program. So, I essentially gave up and sent them my Hyatt Globalist status and they matched me to Gold. I guess I don't really care how I got there so long as I have the status. I'm burning all my accumulated points on an upcoming stay and then I'm done with Radisson.
Jul 22, 2021, 4:10 pm
#9
Join Date: Nov 2007
Location: PHX
Posts: 4,787
I had no luck with this initially and their emails back to me kept going into my spam folder. They didn't seem to understand the request and thought I wanted to match to a different program. So, I essentially gave up and sent them my Hyatt Globalist status and they matched me to Gold. I guess I don't really care how I got there so long as I have the status. I'm burning all my accumulated points on an upcoming stay and then I'm done with Radisson.
Jul 25, 2021, 10:39 am
#10
Join Date: Sep 2007
Location: SFO, SJC
Programs: AS MVP 75K
Posts: 286
FWIW, I emailed (statusmatch@..) screenshots of my Radisson Americas Platinum status and the new Radisson Club account I had created after the split, and was matched within a week.
However, they did not reply to my email or send me any correspondence reflecting the change. I happened to sign in to my account this week to make a new reservation and saw the status change.
However, they did not reply to my email or send me any correspondence reflecting the change. I happened to sign in to my account this week to make a new reservation and saw the status change.
Jul 25, 2021, 11:40 am
#11
Join Date: May 2009
Posts: 1,570
Same here. After trying other methods for the past couple of weeks, tried this and was matched within a couple of days. Of course, I have no idea if it was in response to one of the earlier requests since there has been no communication from them since the initial email touting how easy this would all be. Now to see about transferring my points.
Jul 29, 2021, 5:37 am
#13
Join Date: Jul 2003
Location: CT/ Germany - Ich spreche deutsch
Programs: UA 1K, Bonvoy LTTE, HH Dia, HY Expl
Posts: 4,655
I filled out the online contact form on the Radisson International website yesterday and they emailed my overnight saying they had forwarded my request to Radisson Americas. Why in the world would Radisson Americas do the status match to the International program? Wouldn't it be the other way around since I already have status in the Americas program? That would be like emailing Marriott to ask them to match my Marriott Titanium status to Hilton Diamond!
Sep 10, 2021, 9:50 am
#14
Join Date: Sep 2018
Programs: UA 1K, SK EBG, RR PLT, IHG PLT
Posts: 12
I've had recent success with transferring status and points from an Americas account to a rest-of-the-world account... but it wasn't easy... or quick. Perhaps similar to what others who have had success, this is what I was told by Americas when I phoned them...
1 - open a rest-of-the-world RadissonRewards account using the same email address as your RadissonRewards Americas account
2 - take a screen shot of your RadissonRewards Americas account showing your status
3 - forward that screen shot along with your request to match status to [email protected], including the account numbers, etc.
... after that is complete...
4 - wait a week
5 - log into your new RadissonRewards account and notice the status has been matched
6 - wait another week and you may receive an email confirming the status match, and may include a link and instructions on how to transfer points
1 - open a rest-of-the-world RadissonRewards account using the same email address as your RadissonRewards Americas account
2 - take a screen shot of your RadissonRewards Americas account showing your status
3 - forward that screen shot along with your request to match status to [email protected], including the account numbers, etc.
... after that is complete...
4 - wait a week
5 - log into your new RadissonRewards account and notice the status has been matched
6 - wait another week and you may receive an email confirming the status match, and may include a link and instructions on how to transfer points
Oct 30, 2021, 1:48 pm
#15
Join Date: Aug 2005
Location: All Over
Programs: DL Gold, AA EXP, SPG Plat, Hilton Dia, Hyatt Glob, CC Gold, Avis President's Club
Posts: 574
Radisson Rewards must of gotten better at this - sent a screenshot of my Radisson Rewards Americas account to [email protected] and got an email reply back from [email protected] 10 hours later that my status match was completed. The status is reflected in my Radisson Rewards (global) account.