Worst stay - Niagara falls

Old Jul 3, 19, 9:26 am
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Worst stay - Niagara falls

Nothing nice to say about this property from check in to check out negative experience
- high room rate but below average room with barely a view of anything but the Marriott opersite
- Lobby washrooms a mess
- No recognition at check-in of CC status
- Hidden 4% resort fee for no benefit as quoted items of WiFi and newspaper are advertised as free
- Room had not been cleaned properly as old sock and receipts left in room from previous occupants

Zero response from staff at hotel and has left us with a definite don't stay again. Radisson in the US/Canada seems to be a very different product to Europe.
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Old Jul 3, 19, 10:17 am
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Oh no, we were planning a one night stay next June (using points though)...
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Old Jul 3, 19, 10:29 am
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Originally Posted by trvllvr123 View Post
Oh no, we were planning a one night stay next June (using points though)...
Reward stay you.will be fine. I think you even get free breakfast. Just don't expect a lot from the hotel so get out and explore Very expensive area but the views from the Queen Victoria are excellent and the food good for a fair price (time to finish eating after 10pm to get a first class view of the fireworks - there is no view from the hotel as the Marriott across the street blocks it)
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Old Jul 3, 19, 11:12 am
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Originally Posted by UKTony View Post
Reward stay you.will be fine. I think you even get free breakfast. Just don't expect a lot from the hotel so get out and explore Very expensive area but the views from the Queen Victoria are excellent and the food good for a fair price (time to finish eating after 10pm to get a first class view of the fireworks - there is no view from the hotel as the Marriott across the street blocks it)
Great thank you. Weíre planning 3 nights at the Radisson admiral in Toronto, followed by the night at Niagara and then a B&B at NOTL to finish the stay. Iíll go expecting a travelodge and we should be fine. Iíll take a look at the Queen Victoria.
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Old Jul 7, 19, 8:59 pm
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Having stayed in Niagara Falls dozens of times at various properties I have to say my first (and last) stay at this property this past winter was one of the most disappointing. Inefficient check in. Numerous items in the room broken or worn out. Worst of all? The property is mere metres from the Horseshoe Falls as the crow flies but entirely blocked by the Marriott. Don't believe room descriptions that promise "View of Horseshoe Falls" - you only see a bit of it before you are blocked by the Marriott. If this is your first visit to Niagara Falls and funds allow it, I really would suggest getting a room with a view of BOTH American and Horseshoe Falls at either the Embassy Suites or the Marriott Fallsview (Not the nearby Marriott on the Falls) and depending on what floor you end up on you can look down on the fireworks.

For all hotels in the area, demand and room rates jump dramatically on the weekend. Mid-week, especially outside of July and August is far more reasonable. If you can time your visit to avoid the crowds you should do so. Play around with the dates, You may find cash rates are better than points on some days.

Parking rates in the area fluctuate with the crowds. During more popular times rates can be as high as $50 CAD in some locations, However, you can park for free at the nearby Fallsview Casino if you do what I do. Send an adult to the casino at night. Get their free loyalty card (Players Advantage Club). It takes a few seconds. Then go earn a point or two at a slot machine or table game. The requirement may be changing as new operators just took over both casinos in town. Check at the PAC booth or online to make sure that you have been granted free parking. Please note, you don't use the points earned for parking, it is just a free perk.

Definitely get out and explore. Whenever I give a tour of the area I find the Niagara Parks Adventure Pass Plus to be a great bargain: https://www.niagaraparks.com/visit-n...-plus-details/

Apart from the attractions it includes free use of the incline railway to get down from the higher up area near the Radisson and other hotels to the edge of the falls.

As an aside, the Admiral on the Toronto waterfront is converting to a Radisson Blu so it should be a far nicer experience, even though it is a little isolated from most of downtown.

Let me know if you need further tips.
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Old Jul 8, 19, 1:02 pm
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Thank you. We might end up going for the Radisson in Niagara given it is only one night. Thank you for the other tips. We’re not travelling until next year so lots of time to research.
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