Bratislava park inn
Apr 6, 2018, 2:21 am
#16
Original Poster
Join Date: Apr 2013
Posts: 227
Has anyone requested any accommodation from them, such as being moved to the other radisson property in the city or more than just the original 9000 points back? Does anyone know the best way to make such a request?. Perhaps a letter email or phone call, to which department, which policies or worlds to quote? I am not quite ready, as my booking is still in the future, but might be acting proactively, such as buying Wyndham or choice points in the us travel association promotion, something that I wouldn’t do if my booking was asssured.
thanks for any advice
thanks for any advice
Apr 9, 2018, 5:59 am
#17
Join Date: Feb 2013
Location: SFO, MNL, SIN, HAM
Programs: UA GS, SQ PPS, IHG Plat Amb, Marriot Gold, Hilton Gold, Club Carlson Gold, Accor Plat
Posts: 488
As far as I'm concerned, I have a valid booking. If they can't provide a room, they have to walk me somewhere and provide an alternative.
i expect them to contact me 1-2 weeks beforehand. If they don't, I will check and ask for re-accommodation. My reservation is in June and I will post what happened then...
i expect them to contact me 1-2 weeks beforehand. If they don't, I will check and ask for re-accommodation. My reservation is in June and I will post what happened then...
Apr 9, 2018, 2:04 pm
#18
Join Date: Apr 2010
Location: VIE
Programs: SAS EBS / *A Silver, Hilton Diamond, Radisson VIP, IHG Platinum Ambassador
Posts: 3,770
Has anyone requested any accommodation from them, such as being moved to the other radisson property in the city or more than just the original 9000 points back? Does anyone know the best way to make such a request?. Perhaps a letter email or phone call, to which department, which policies or worlds to quote? I am not quite ready, as my booking is still in the future, but might be acting proactively, such as buying Wyndham or choice points in the us travel association promotion, something that I wouldn’t do if my booking was asssured.
thanks for any advice
thanks for any advice
Radisson Blu Carlton is 5 minutes of walking away, in similar location (I would personally prefer RB location, although PI is closer to transit hub and buses to Vienna airport) and is possibly better property, so it would be an upgrade.
Apr 10, 2018, 2:14 am
#19
Join Date: Feb 2011
Location: Chicagoland
Posts: 368
As far as I'm concerned, I have a valid booking. If they can't provide a room, they have to walk me somewhere and provide an alternative.
i expect them to contact me 1-2 weeks beforehand. If they don't, I will check and ask for re-accommodation. My reservation is in June and I will post what happened then...
i expect them to contact me 1-2 weeks beforehand. If they don't, I will check and ask for re-accommodation. My reservation is in June and I will post what happened then...
In retrospect I should have tried to contact Radisson Rewards and see what could be done, but I was getting ready to leave and just needed to cancel the reservation so I didn't accidently pay for two rooms.
Apr 10, 2018, 2:16 am
#20
Join Date: Feb 2011
Location: Chicagoland
Posts: 368
I should also add, I only knew about the problem with the Park Inn because of this thread. It's really crazy, if I was just a regular customer that didn't use flyertalk I would have shown up at the hotel and been shocked that it was closed. I don't know if anyone would have even been there? It would have been just nuts, like, I don't even know.
Apr 12, 2018, 11:20 am
#21
Join Date: Jan 2018
Programs: miles and more
Posts: 1
This is surprising to me, I stayed across the driveway at the Hotel Devin in February and this looked like it was ready to open. BTW the directly across the river just over the bridge is great for traditional Slovakian.
Apr 13, 2018, 2:31 am
#22
Join Date: Apr 2010
Location: VIE
Programs: SAS EBS / *A Silver, Hilton Diamond, Radisson VIP, IHG Platinum Ambassador
Posts: 3,770
Well, hotel is ready to open as far as the construction is concerned. It just doesn't have the appropriate paperwork so they can't really use the building.
Apr 14, 2018, 8:58 am
#23
Join Date: Apr 2010
Location: VIE
Programs: SAS EBS / *A Silver, Hilton Diamond, Radisson VIP, IHG Platinum Ambassador
Posts: 3,770
It seems hotel reached some kind of agreement with authorities and they should be issued temporary approval to operate the building until October (by then they are supposed to redo problematic elements of the hotel to receive regular statutory approval). I therefore expect hotel to go back on sale (and possibly open) soon.
Apr 17, 2018, 1:28 am
#24
Join Date: Feb 2013
Location: SFO, MNL, SIN, HAM
Programs: UA GS, SQ PPS, IHG Plat Amb, Marriot Gold, Hilton Gold, Club Carlson Gold, Accor Plat
Posts: 488
I wouldn't hold my breath waiting for them to contact you. I had a reservation with them for this past weekend. I never received any contact and I just cancelled it as I was leaving for the trip. I had an alternate reservation at the Radisson Blu in Budapest that I ended up going with, as they had contacted me in advance with a confirmed room upgrade. This was just a stop over driving from Romania to Germany.
In retrospect I should have tried to contact Radisson Rewards and see what could be done, but I was getting ready to leave and just needed to cancel the reservation so I didn't accidently pay for two rooms.
In retrospect I should have tried to contact Radisson Rewards and see what could be done, but I was getting ready to leave and just needed to cancel the reservation so I didn't accidently pay for two rooms.
The Park Inn web site now says "opening in 2nd Quarter" - let's hope that is a sign of progress being made with local authorities!
Like I said, I'll contact them 1-2 weeks in advance to be re-booked if necessary.
Apr 28, 2018, 4:07 am
#25
Join Date: Sep 2011
Posts: 14
I asked the hotel what was going on with my stay for May. They replied and said they will not be open. Without me asking for it they returned my points AND gave me the extra points needed to book the Radisson Blu. If it had been a paid stay they would have rebooked to Radisson Blu.
Apr 29, 2018, 7:09 am
#27
Join Date: Apr 2010
Location: VIE
Programs: SAS EBS / *A Silver, Hilton Diamond, Radisson VIP, IHG Platinum Ambassador
Posts: 3,770
I asked the hotel what was going on with my stay for May. They replied and said they will not be open. Without me asking for it they returned my points AND gave me the extra points needed to book the Radisson Blu. If it had been a paid stay they would have rebooked to Radisson Blu.
Jun 18, 2018, 11:26 am
#28
Join Date: Feb 2013
Location: SFO, MNL, SIN, HAM
Programs: UA GS, SQ PPS, IHG Plat Amb, Marriot Gold, Hilton Gold, Club Carlson Gold, Accor Plat
Posts: 488
The hotel is now open as of June14, confirmed with property GM. Will report back after my stay later this week...
Jun 20, 2018, 8:25 pm
#29
Original Poster
Join Date: Apr 2013
Posts: 227
Thank you FYd.
for anyone who stays, I have the following questions:
1. Is breakfast included in award stays (as indicated in the confirmation from months ago, I think. I have gold status if it makes a difference)
2. Is the pool good, and open and not over chlorinated?
3. Are the pillows soft and preferably not very big? Beds medium or hard or very hard?
4. Name and email address of either the GM or reservations or sales manager or front office manager, anyone who does a good job and cares about guests.
5. Are there safety boxes in the rooms as indicated in the website? Big enough for an ipad?
thank you
for anyone who stays, I have the following questions:
1. Is breakfast included in award stays (as indicated in the confirmation from months ago, I think. I have gold status if it makes a difference)
2. Is the pool good, and open and not over chlorinated?
3. Are the pillows soft and preferably not very big? Beds medium or hard or very hard?
4. Name and email address of either the GM or reservations or sales manager or front office manager, anyone who does a good job and cares about guests.
5. Are there safety boxes in the rooms as indicated in the website? Big enough for an ipad?
thank you
Jun 25, 2018, 2:53 pm
#30
Join Date: Feb 2013
Location: SFO, MNL, SIN, HAM
Programs: UA GS, SQ PPS, IHG Plat Amb, Marriot Gold, Hilton Gold, Club Carlson Gold, Accor Plat
Posts: 488
Thank you FYd.
for anyone who stays, I have the following questions:
1. Is breakfast included in award stays (as indicated in the confirmation from months ago, I think. I have gold status if it makes a difference)
2. Is the pool good, and open and not over chlorinated?
3. Are the pillows soft and preferably not very big? Beds medium or hard or very hard?
4. Name and email address of either the GM or reservations or sales manager or front office manager, anyone who does a good job and cares about guests.
5. Are there safety boxes in the rooms as indicated in the website? Big enough for an ipad?
thank you
for anyone who stays, I have the following questions:
1. Is breakfast included in award stays (as indicated in the confirmation from months ago, I think. I have gold status if it makes a difference)
2. Is the pool good, and open and not over chlorinated?
3. Are the pillows soft and preferably not very big? Beds medium or hard or very hard?
4. Name and email address of either the GM or reservations or sales manager or front office manager, anyone who does a good job and cares about guests.
5. Are there safety boxes in the rooms as indicated in the website? Big enough for an ipad?
thank you
2. Pool, gym, wellness area are all open and fantastic, better than many 5* hotels. They may start charging a fee for the wellness area going forward, weren't quite sure..
3. Pillows are firm and huge, I mean huuuuge; mattress is firm with a softer top-layer, very comfy for me...
5. Perfect safe - big enough for laptop, power outlet & light inside, can charge your gadgets while locked...