Received Free Night Certificate
#1
Original Poster
Join Date: Feb 2014
Location: Seattle
Programs: SPG Platinum, HHonors Diamond, DL Diamond Medallion
Posts: 244
Received Free Night Certificate
I have received my free night certificate today by email.
My annual fee was charged in May. I got my card last June and have spent >10k, but no spending at all since they announced devaluation in April.
I believe the 10k is counted from the 12 month period before renewal.
In fine print of the certificate:
One Club Carlson SM Visa Reward Card Free Night E-Certificate ("E-Cert") is available per Account if (i) you renew your Account by paying the Annual Fee by the due date printed on the statement in which the Annual Fee is billed, and (ii) you charged US $10,000 or more on the Account during the 12-month period immediately prior to the statement on which the Annual Fee is billed. Your E-Cert will be available in your Club Carlson account approximately 6-8 weeks after payment of the annual renewal fee. Each E-Cert is valid for a new reservation booked online using the unique E-Cert code provided. Each E-Cert is valid for one night in one standard room, double occupancy, at any Radisson Blu , Radisson , Park Plaza , Park Inn by Radisson, or Country Inns & Suites By CarlsonSM hotel in the United States. All taxes are included.
My annual fee was charged in May. I got my card last June and have spent >10k, but no spending at all since they announced devaluation in April.
I believe the 10k is counted from the 12 month period before renewal.
In fine print of the certificate:
One Club Carlson SM Visa Reward Card Free Night E-Certificate ("E-Cert") is available per Account if (i) you renew your Account by paying the Annual Fee by the due date printed on the statement in which the Annual Fee is billed, and (ii) you charged US $10,000 or more on the Account during the 12-month period immediately prior to the statement on which the Annual Fee is billed. Your E-Cert will be available in your Club Carlson account approximately 6-8 weeks after payment of the annual renewal fee. Each E-Cert is valid for a new reservation booked online using the unique E-Cert code provided. Each E-Cert is valid for one night in one standard room, double occupancy, at any Radisson Blu , Radisson , Park Plaza , Park Inn by Radisson, or Country Inns & Suites By CarlsonSM hotel in the United States. All taxes are included.
#3
Join Date: Mar 2013
Programs: HHonors Diamond, IHG Plat, Club Carlson Gold, SPG Gold, Marriott Gold
Posts: 315
I'm SOL according to this (I paid my AF in April)
http://freequentflyerbook.com/blog/2...t-benefit-work
I contacted Club Carlson and was told to contact US Bank. I sent a sm to US Bank and received no reply...
http://freequentflyerbook.com/blog/2...t-benefit-work
I contacted Club Carlson and was told to contact US Bank. I sent a sm to US Bank and received no reply...
#4
Original Member
Join Date: May 1998
Location: Sunnyvale, CA
Posts: 120
Did you receive the free night cert at the same time your 40,000 point annual bonus posted? Earlier? Later? (My experience is that the 40,000 point bonus posts about two months after the annual fee is charged - when the second statement after the annual fee closes. I have my account on autopay, which means I don't actually pay the annual fee until several weeks after it posts, depending on statement closing dates.)
#5
Join Date: Mar 2013
Programs: HHonors Diamond, IHG Plat, Club Carlson Gold, SPG Gold, Marriott Gold
Posts: 315
This is the reply I received from US Bank.
Dear Namaste1:
Thank you for contacting U.S. Bancorp Service Center, Inc. via our Website.
We understand that you are inquiring about earning a free night for purchases made on your account, Namaste1. We will be happy to address this matter. One Club CarlsonSM Visa Reward Card Free Night E-Certificate (“E-Cert”) is available per Account if (i) you renew your Account by paying the Annual Fee by the due date printed on the statement in which the Annual Fee is billed, and (ii) you charged US $10,000 or more on the Account during the twelve-month period immediately prior to the statement on which the Annual Fee is billed. You must maintain a current, valid email address in your Club Carlson Account Profile in order to receive your E-Cert.
Your E-Cert will be available in your Club Carlson account approximately six to eight weeks after payment of the Annual Fee. Each E-Cert is valid for a new reservation booked on www.clubcarlson.com using the unique E-Cert code provided. Each E-Cert is valid for one night in one standard room, double occupancy, at any Radisson Blu, Radisson, Park Plaza, Park Inn by Radisson, or Country Inns & Suites By CarlsonSM hotel in the United States. All taxes are included. All incidental charges, such as gratuities, parking, resort fees, room service and room entertainment are excluded. E-Certs expire twelve months from the date of issuance as indicated on the E-Cert.
E-Certs are not valid for existing reservations and may not be used in conjunction with packages, promotions, group, convention or discounted rates, or used in combination with other gift certificates, e-certificates or vouchers. E-Certs are valid only for the recipient, may only be used once, are non-transferable, and may not be brokered, bartered, sold or altered in any way. E-Certs have no cash value. Void where prohibited by law. U.S. Bank is not responsible for the E-Cert fulfillment.
We appreciate that you have chosen us as your banking partner and hope that you will continue to allow us to be of service to you. Have a nice weekend!
Sincerely,
xxxxxx x.
Cardmember Service Representative
Dear Namaste1:
Thank you for contacting U.S. Bancorp Service Center, Inc. via our Website.
We understand that you are inquiring about earning a free night for purchases made on your account, Namaste1. We will be happy to address this matter. One Club CarlsonSM Visa Reward Card Free Night E-Certificate (“E-Cert”) is available per Account if (i) you renew your Account by paying the Annual Fee by the due date printed on the statement in which the Annual Fee is billed, and (ii) you charged US $10,000 or more on the Account during the twelve-month period immediately prior to the statement on which the Annual Fee is billed. You must maintain a current, valid email address in your Club Carlson Account Profile in order to receive your E-Cert.
Your E-Cert will be available in your Club Carlson account approximately six to eight weeks after payment of the Annual Fee. Each E-Cert is valid for a new reservation booked on www.clubcarlson.com using the unique E-Cert code provided. Each E-Cert is valid for one night in one standard room, double occupancy, at any Radisson Blu, Radisson, Park Plaza, Park Inn by Radisson, or Country Inns & Suites By CarlsonSM hotel in the United States. All taxes are included. All incidental charges, such as gratuities, parking, resort fees, room service and room entertainment are excluded. E-Certs expire twelve months from the date of issuance as indicated on the E-Cert.
E-Certs are not valid for existing reservations and may not be used in conjunction with packages, promotions, group, convention or discounted rates, or used in combination with other gift certificates, e-certificates or vouchers. E-Certs are valid only for the recipient, may only be used once, are non-transferable, and may not be brokered, bartered, sold or altered in any way. E-Certs have no cash value. Void where prohibited by law. U.S. Bank is not responsible for the E-Cert fulfillment.
We appreciate that you have chosen us as your banking partner and hope that you will continue to allow us to be of service to you. Have a nice weekend!
Sincerely,
xxxxxx x.
Cardmember Service Representative
#6
Original Poster
Join Date: Feb 2014
Location: Seattle
Programs: SPG Platinum, HHonors Diamond, DL Diamond Medallion
Posts: 244
Did you receive the free night cert at the same time your 40,000 point annual bonus posted? Earlier? Later? (My experience is that the 40,000 point bonus posts about two months after the annual fee is charged - when the second statement after the annual fee closes. I have my account on autopay, which means I don't actually pay the annual fee until several weeks after it posts, depending on statement closing dates.)
Got certificate on 7/2, 40000 posted after July statement cut.
It has expiration date of 7/31/2016.
#7
Join Date: Mar 2011
Location: NY, NY
Posts: 695
I just got letters for my personal and business cards telling me they were giving me a one-night e-certificate for each card, despite the fact that I have had virtually no spend on the cards this year. The annual fee was paid in June, but I assume this gives 40K points on each card.
Here is the letter:
Anybody else get one of these?
Here is the letter:
Anybody else get one of these?
#8
Join Date: Dec 2008
Posts: 377
I just got letters for my personal and business cards telling me they were giving me a one-night e-certificate for each card, despite the fact that I have had virtually no spend on the cards this year. The annual fee was paid in June, but I assume this gives 40K points on each card.
Here is the letter:
Anybody else get one of these?
Here is the letter:
Anybody else get one of these?
#9
Join Date: Mar 2009
Location: East Coast
Posts: 1,018
I just got letters for my personal and business cards telling me they were giving me a one-night e-certificate for each card, despite the fact that I have had virtually no spend on the cards this year. The annual fee was paid in June, but I assume this gives 40K points on each card.
Here is the letter:
Anybody else get one of these?
Here is the letter:
Anybody else get one of these?
#11
Join Date: Mar 2011
Location: NY, NY
Posts: 695
#13
Moderator: Travel Buzz
Join Date: Aug 2012
Location: Sunny San Diego
Posts: 3,090
Wow, one worldwide free night? That's MUCH better for my usage, which has been exclusively in Europe. I wonder if everybody is going to get one? It does soften the blow a bit. That triple whammy of no 2-4-1, the big redemption rate increases, and the cert only good in the USA, most likely had a high casualty rate for the card/program.
I also got my renewal/pay fee/spend 10K in the preceding 12 months cert via email a few days ago on the card I just renewed. I opted to keep my cards, albeit not happily.
I also got my renewal/pay fee/spend 10K in the preceding 12 months cert via email a few days ago on the card I just renewed. I opted to keep my cards, albeit not happily.