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Old Aug 14, 2015, 5:58 pm
  #16  
 
Join Date: Apr 2001
Location: DFW
Programs: AA EP 3MM, UA Silver, Bonvoy LT TIT, Hyatt Explorist, HH Silver, Caesars PLT
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Originally Posted by jay4
For those that got the letter, did any of you complain to US Bank about the change in benefits?

My wife both and I have a the card. I received the free night and she didn't.
Nope. And I just received the card earlier this year.
aamilesslave is offline  
Old Aug 14, 2015, 8:20 pm
  #17  
 
Join Date: Mar 2011
Location: NY, NY
Posts: 695
Originally Posted by jay4
For those that got the letter, did any of you complain to US Bank about the change in benefits?

My wife both and I have a the card. I received the free night and she didn't.
I did, and got a perfunctory 7,500 miles per card at the time
ukinny2000 is offline  
Old Aug 14, 2015, 9:46 pm
  #18  
 
Join Date: Apr 2010
Location: SFO
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Posts: 1,644
What are the aspiration properties to use these certificates at?
geclub1 is offline  
Old Aug 14, 2015, 10:02 pm
  #19  
 
Join Date: Mar 2009
Location: East Coast
Posts: 1,018
Originally Posted by jay4
For those that got the letter, did any of you complain to US Bank about the change in benefits?

My wife both and I have a the card. I received the free night and she didn't.
I complained many times for my two cards I think not only those who complained will get the certificates, but all of those who kept the cards.

Now, let`s just wait 6-8 weeks for the certificates to arrive.
Kat007 is offline  
Old Aug 15, 2015, 2:36 am
  #20  
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Join Date: Mar 2011
Programs: AA Platinum Pro, Hilton Diamond, Hyatt Exploralist, Marriot Silver
Posts: 2,065
To add more data points, I received a letter for both the Visa Signature and the no annual fee versions of the personal cards.
SFOPhD is offline  
Old Aug 15, 2015, 11:28 am
  #21  
 
Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
Programs: AA Lifetime Plat; Bonvoy Titanium Lifetime Elite;Hyatt Globalist; HHonors Diamond; United Silver
Posts: 8,304
no letters for me or my wife.

Any common denominator of who received the letters?

1) Spent $10k - I think someone upthread said they didn't spend the $10k - I just spent $2k to get the bonus
2) Paid annual fee? - I haven't paid mine yet

Also, I don't see a USbank retention thread, can someone point to where folks are talking about getting the $75 fee back?
beachfan is offline  
Old Aug 15, 2015, 11:35 am
  #22  
Moderator: Travel Buzz
 
Join Date: Aug 2012
Location: Sunny San Diego
Posts: 3,095
I spent (much) more than 10K on all the cards.

-Recently paid the renewal fee on one card. (Which posted the free US night recently, as well, but still waiting for my 40K points) This card now has a retention bonus of 7500, a courtesy bonus of 7500, the free night in the US, the free night anywhere, and the 40K points on the way. Score!

-Previously paid the renewal fee on two other cards.

-They are the Signature cards (highest level), 2 biz, one personal.


Thanks all for the reminder that there are free versions of this card. It might be a good choice for some, instead of cancelling.
StartinSanDiego is offline  
Old Aug 17, 2015, 10:03 am
  #23  
 
Join Date: Mar 2009
Location: East Coast
Posts: 1,018
Certificates have been uploaded into CC accounts.
Kat007 is offline  
Old Aug 17, 2015, 10:11 am
  #24  
dw
 
Join Date: Jun 1999
Location: NYC/LA
Programs: DL Plat, AA Plat Pro, Marriott Titanium, IHG Diamond Amb
Posts: 7,485
Originally Posted by Kat007
Certificates have been uploaded into CC accounts.
I've had the card for about a year and a half (so I've paid the renewal annual fee), and have received no letter in the mail and nothing has been posted to my CC account, unfortunately.

Elsewhere people are reporting that the "rates" tied to these E-certificates have not been loaded yet. It'll be interesting to see if they will work the same as award nights or if they will be subject to capacity controls or blackout dates.
dw is online now  
Old Aug 17, 2015, 10:12 am
  #25  
 
Join Date: Dec 2011
Location: East or West
Posts: 388
Anyone able to actually the certificate? I called in and they said there may be some tech glitches preventing the use of these certificates right now.
MahiMahi524 is offline  
Old Aug 17, 2015, 10:28 am
  #26  
 
Join Date: Mar 2009
Location: East Coast
Posts: 1,018
Originally Posted by MahiMahi524
Anyone able to actually the certificate? I called in and they said there may be some tech glitches preventing the use of these certificates right now.
Same here - they are in the accounts, but cannot be used.
Kat007 is offline  
Old Aug 17, 2015, 4:12 pm
  #27  
 
Join Date: Jul 2005
Location: Chicago, IL
Programs: AA EP; WN CP;UA SILVER; MARRIOTT TITANIUM; HH DIAMOND; IHG PLAT; RADISSON PLAT; HYATT GLOBAL
Posts: 1,938
I too received the letters for my Personal and Business account. Both have minimal spend.
Waiting to see if my wife gets it.
But yes, very nice, I will redeem at 70K for London
ORD-TGU is offline  
Old Aug 17, 2015, 4:22 pm
  #28  
 
Join Date: Feb 2012
Posts: 599
So I got the ECerts but they're not usable at all? I tried several properties (in US and Europe, lower-end props and higher-end props, dates within 2 weeks, in October, and even for next Spring).

Nothing working for the certs.
nomii is offline  
Old Aug 17, 2015, 4:34 pm
  #29  
 
Join Date: Jun 2014
Posts: 87
I received and booked . Need to enter E code and promotion code which is USBANKEC
by going more option . Enjoy .
bayareas is offline  
Old Aug 17, 2015, 4:42 pm
  #30  
 
Join Date: Dec 2011
Location: East or West
Posts: 388
Originally Posted by bayareas
I received and booked . Need to enter E code and promotion code which is USBANKEC
by going more option . Enjoy .
Yup. Just got the email which has instructions to do this. Booked a mid-range hotel since I don't have any aspirational property stays coming up.
MahiMahi524 is offline  


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