Problems at Radisson Spitsbergen
Apr 29, 2014, 3:40 pm
#16
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§ 223.Anmeldelse av straffbare handlinger skjer til politiet. Er anmeldelsen muntlig, skal mottakeren skrive den ned, datere den og om mulig få anmelderens underskrift.
Anmeldelse kan også skje til påtalemyndigheten.
(Section 223: Criminal acts shall be reported to the police. If the report is made orally the person who receives it, shall write it down, date it, and if possible obtain the signature of the person making the report. A report may also be made to the prosectuting authority)
(From Straffeprosessloven. (The Criminal Procedure Act): http://www.ub.uio.no/ujur/ulovdata/l...22-025-eng.pdf )
But refusing to pay the hotel bill because an employee of the hotel commited a criminal misdemeanour against you, implies a more feudal society than Norway in general, and Svalbard in particular. (Svalbard is a part of Norway, but in other ways isn't. Including who live there)
Apr 29, 2014, 6:39 pm
#17
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Apr 30, 2014, 12:06 am
#18
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Many thanks ksu, once more, for the very good information.
Just one correction:
The idea is not to refuse payment. It is to sue the hotel group for damages in the US, at the seat of the credit card & the hotel's stock listing.
On the grounds that the GM, although writing a weak apology, endorses the aggressive staff behaviour implicitly. (Can't write his exact words here, but the tone is shocking.)
Which takes the individual failure to a systematic & corporate level.
Just one correction:
On the grounds that the GM, although writing a weak apology, endorses the aggressive staff behaviour implicitly. (Can't write his exact words here, but the tone is shocking.)
Which takes the individual failure to a systematic & corporate level.
Apr 30, 2014, 12:25 am
#19
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Also, if the hotel has no chain-of-command and no procedures in place, this does become a legal problem if and when something goes wrong: fire evacuation, polar bear walking in, criminal occurence, ...
Apr 30, 2014, 1:35 am
#20
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At this "best" hotel of the island, 4 stars, there may be more than just legal requirements to fulfill.
Also, if the hotel has no chain-of-command and no procedures in place, this does become a legal problem if and when something goes wrong: fire evacuation, polar bear walking in, criminal occurence, ...
Also, if the hotel has no chain-of-command and no procedures in place, this does become a legal problem if and when something goes wrong: fire evacuation, polar bear walking in, criminal occurence, ...
Nordic hotel service levels tend to be tolerable to erratic but nothing extraordinarily good and consistent even at the "4*"/"4+" properties. And the further into the boonies, the more the reality of the place takes place: Svalbard isn't an oasis of high-end luxury and doesn't attract staff for such -- and it has recruitment/retention issues even when it comes to more fundamental local population-servicing needs.
Apr 30, 2014, 1:44 am
#21
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Nordic hotel service levels tend to be tolerable to erratic but nothing extraordinarily good and consistent even at the "4*"/"4+" properties. And the further into the boonies, the more the reality of the place takes place: Svalbard isn't an oasis of high-end luxury and doesn't attract staff for such -- and it has recruitment/retention issues even when it comes to more fundamental local population-servicing needs.
Apr 30, 2014, 3:27 am
#22
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Many thanks ksu, once more, for the very good information.
Just one correction:
The idea is not to refuse payment. It is to sue the hotel group for damages in the US, at the seat of the credit card & the hotel's stock listing.
On the grounds that the GM, although writing a weak apology, endorses the aggressive staff behaviour implicitly. (Can't write his exact words here, but the tone is shocking.)
Which takes the individual failure to a systematic & corporate level.
Just one correction:
The idea is not to refuse payment. It is to sue the hotel group for damages in the US, at the seat of the credit card & the hotel's stock listing.
On the grounds that the GM, although writing a weak apology, endorses the aggressive staff behaviour implicitly. (Can't write his exact words here, but the tone is shocking.)
Which takes the individual failure to a systematic & corporate level.
I also have doubts whether a US court would have jurisdiction: the incident occurred in Norway, Rezidor is domiciled in Sweden, listed on the Stockholm stock exchange, and the headquarters is in Brussels. Furthermore, the Rezidor Group has no properties in the US.
Then again, I am not a lawyer.
Cheers,
T.
Apr 30, 2014, 3:56 am
#23
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Nemo me impune lacessit ("No one provokes me with impunity")
http://en.wikipedia.org/wiki/Carlson...or_Hotel_Group
(NASDAQ OMX Group, NY)
Carlson Rezidor Hotel Group is an international hotel company, with headquarters in Minneapolis and Brussels, Belgium.
Traded as OMX: REZT
Traded as OMX: REZT
Last edited by LuxuryRogue; Apr 30, 2014 at 4:05 am
Apr 30, 2014, 4:47 am
#24
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That is your call and I have no beef with it. I am not sure what the Scots have to do with this, though 
Carlson owns 50.3% of Rezidor, but Rezidor operates as a separate company and it is listed in Stockholm (OMX is owned by NASDAQ, to be sure).
But as said before, I am not a lawyer and will not speculate any more in this matter.
Best of luck.
Cheers,
T.
But as said before, I am not a lawyer and will not speculate any more in this matter.
Best of luck.
Cheers,
T.
Apr 30, 2014, 11:41 am
#26
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For this purpose, he is head of local police, though! And most sysselmenn are lawyers, usually former heads of police (Politimester)
May 11, 2014, 3:50 pm
#27
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I'm just pondering the fact that there's a Radisson property on Svalbard.
May 11, 2014, 9:18 pm
#28
Join Date: Sep 2003
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Why not? Mining tourists is much more lucrative than digging coal.
May 16, 2014, 1:30 am
#29
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Sorry, I don't buy that. Lawyers in high profile cases advise their clients not to say anything without their permission because they want to control the narrative and they don't want their clients saying stupid things that may hurt them, like the truth.
It's dubious that you have a civil case here, let alone a high profile one. Your "case" won't be prejudiced if you explain honestly and even handedly what happened. The fact that you won't explain what happened raises doubts in my mind about your claim.
It's dubious that you have a civil case here, let alone a high profile one. Your "case" won't be prejudiced if you explain honestly and even handedly what happened. The fact that you won't explain what happened raises doubts in my mind about your claim.