Status Reset
Jan 2, 2014, 6:42 pm
#1
Original Poster
Join Date: Jun 2008
Location: Oxford, United Kingdom
Programs: BA GGL, NH SFC, IHG Diamond, Radisson VIP, HH Diamond, SPG Gold
Posts: 835
Status Reset
I think nights & stays have been rest for this year, does anyone have a problem with your status period?
I have been requalifid for Concierge for 2014, however my status period has been changed from Feb 2014 to Mar 2014... I do not quite understand this, I wonder if anyone else has the same or similar issue with your status period after the resetting.
I have been requalifid for Concierge for 2014, however my status period has been changed from Feb 2014 to Mar 2014... I do not quite understand this, I wonder if anyone else has the same or similar issue with your status period after the resetting.
Jan 2, 2014, 8:42 pm
#2
Join Date: May 2013
Posts: 3
Same here. Requalified for Concierge, nights & stays reset, expiry changed to MAR-2014. Also, I should have had some rollover nights which are not showing. I seem to remember it took CC a while to get the accounts accurate last year, so I will leave at least a week or so before emailing them.
Jan 2, 2014, 9:42 pm
#3
Original Poster
Join Date: Jun 2008
Location: Oxford, United Kingdom
Programs: BA GGL, NH SFC, IHG Diamond, Radisson VIP, HH Diamond, SPG Gold
Posts: 835
Same here. Requalified for Concierge, nights & stays reset, expiry changed to MAR-2014. Also, I should have had some rollover nights which are not showing. I seem to remember it took CC a while to get the accounts accurate last year, so I will leave at least a week or so before emailing them.
Jan 2, 2014, 10:15 pm
#4
Join Date: Jul 2005
Location: Chicago, IL
Programs: AA EP; WN CP;UA SILVER; MARRIOTT TITANIUM; HH DIAMOND; IHG PLAT; RADISSON PLAT; HYATT GLOBAL
Posts: 1,938
What I'm confused about is how the roll over nights count with the status reset. I was gold in 2013, account states till 3/14. I also have the credit card which gives out gold, and if gold already, 15 nights. No idea how it will work out.
But if it rolled over 17 nights out of my 37, it assumed that I was only silver by stays, and gold by the card? I know I am not making any sense.
Best case is 17 nights, then get 15 from card, takes me to 32 nights. Halfway to concierge! If only award stays counted!
But if it rolled over 17 nights out of my 37, it assumed that I was only silver by stays, and gold by the card? I know I am not making any sense.
Best case is 17 nights, then get 15 from card, takes me to 32 nights. Halfway to concierge! If only award stays counted!
Jan 3, 2014, 3:05 am
#5
Join Date: May 2013
Posts: 3
Here's how the roll over appears to work for comped or status-matched cards and I suspect that gold from credit cards will work the same, but am not sure:
With a matched Gold card, you still need to stay a full 75 nights to reach Concierge, not just the difference between gold & concierge, i.e., 40 nights. Similarly, for roll over with a gold card, no nights will be rolled over unless you have actually stayed more than the requirement for gold, i.e., 35+ nights. Same principle applies for the other levels. This was my experience for both roll over and reaching higher levels. I also contacted their customer care at the time and they confirmed this. Having said that, you might have a different result! "YMMV".
With a matched Gold card, you still need to stay a full 75 nights to reach Concierge, not just the difference between gold & concierge, i.e., 40 nights. Similarly, for roll over with a gold card, no nights will be rolled over unless you have actually stayed more than the requirement for gold, i.e., 35+ nights. Same principle applies for the other levels. This was my experience for both roll over and reaching higher levels. I also contacted their customer care at the time and they confirmed this. Having said that, you might have a different result! "YMMV".
Jan 3, 2014, 7:31 am
#7
Join Date: Feb 2002
Location: New York City, Northern NJ
Programs: AS, AA, Hilton, Hyatt
Posts: 1,041
OTOH, my partner re-qualified for Silver and his status shows Silver Elite -- Expires Feb 2015.
Jan 3, 2014, 7:45 pm
#8
Join Date: Jul 2005
Location: Chicago, IL
Programs: AA EP; WN CP;UA SILVER; MARRIOTT TITANIUM; HH DIAMOND; IHG PLAT; RADISSON PLAT; HYATT GLOBAL
Posts: 1,938
Here's how the roll over appears to work for comped or status-matched cards and I suspect that gold from credit cards will work the same, but am not sure:
With a matched Gold card, you still need to stay a full 75 nights to reach Concierge, not just the difference between gold & concierge, i.e., 40 nights. Similarly, for roll over with a gold card, no nights will be rolled over unless you have actually stayed more than the requirement for gold, i.e., 35+ nights. Same principle applies for the other levels. This was my experience for both roll over and reaching higher levels. I also contacted their customer care at the time and they confirmed this. Having said that, you might have a different result! "YMMV".
With a matched Gold card, you still need to stay a full 75 nights to reach Concierge, not just the difference between gold & concierge, i.e., 40 nights. Similarly, for roll over with a gold card, no nights will be rolled over unless you have actually stayed more than the requirement for gold, i.e., 35+ nights. Same principle applies for the other levels. This was my experience for both roll over and reaching higher levels. I also contacted their customer care at the time and they confirmed this. Having said that, you might have a different result! "YMMV".
Two options.
So 2 rollover plus 15 from club carlson card? But I can't believe that CC card was so quick to post.
or who knows. I am still crossing my fingers that it is 17 plus 15 that will be added later on.
Jan 7, 2014, 6:02 pm
#12
FlyerTalk Evangelist
Join Date: Aug 2008
Location: Usually in SAN or Central Europe.
Programs: AA:EXP/1MM. Accor/Radisson:Silver; HH:Gold; ICH:Plt Amb.
Posts: 22,307
Same situation. I have Concierge status now, but will not requalify for it based on my 2013 stays. When I logged into my account yesterday, it states that my status was valid until March 2014. Which seemed different. So I pulled out my CC membership card and it states that it is valid through February 2014. However, when I used the "print your card" feature on the website. The imaged card states "valid through March 2014". I'll take it. ^
Jan 8, 2014, 10:27 am
#15
Original Poster
Join Date: Jun 2008
Location: Oxford, United Kingdom
Programs: BA GGL, NH SFC, IHG Diamond, Radisson VIP, HH Diamond, SPG Gold
Posts: 835