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Please post your Club Carlson Elite experiences

Please post your Club Carlson Elite experiences

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Old Aug 30, 18, 5:06 am
  #706  
 
Join Date: Apr 2010
Location: Between VIE and BTS
Programs: SK EBS, CC Gold
Posts: 666
What is your Club Carlson status?
Gold

Where did you stay?
Park Inn Prague

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes, I love the property. Very nice rooms, good service and excellent location (close to everything, but outside the overly touristy area). Elite recognition is a bit meh (they do everything they have to do but not a bit more and without any enthusiasm), however with basic product being pretty good, I don't mind that.

Which room did you book and which upgrade did you receive?
I booked standard room and I think I got superior room. No one mentioned anything but it was one of the larger rooms.

Did you receive elite benefits?
Complimentary Room Upgrade - I think so.
Early Check In/Late Check Out - I asked about possibility of late check-out (not requesting any specific time, I was on 21:09 train, so I wanted it as late as possible). They offered 14:00 and I accepted that.
In-Room Welcome Gift - Yes, two pieces of fruit.
Two bottles of water - Kinda. It was one bottle and it was very obviously tap water bottled by the hotel. In other words, they just bottled what's available on the tap in the bathroom. No big deal, water in Prague is OK but I found it a bit cheap (in a funny way - it's sort of falls into those stereotypes about Czechs and their "hlavně levně" approach ).

How are the rooms?
Nice and quite spacious.

What was good and what was bad?
Rooms are excellent, staff is great as well. Elite recognition could be a bit more heartfelt rather than just ticking the boxes.

Value for money or Gold Points? Would you return?
Yes. It's one of more expensive Park Inns but quality is on par with Blu so I don't mind that. With RB Prague being a bit too posh for my liking, this is my preferred hotel in Prague and I will be back.
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Old Oct 15, 18, 3:05 pm
  #707  
 
Join Date: Apr 2010
Location: Between VIE and BTS
Programs: SK EBS, CC Gold
Posts: 666
What is your Club Carlson status?
Gold

Where did you stay?
Radisson Collection Royal Copenhagen

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes.

Which room did you book and which upgrade did you receive?
I booked collection room, got nice corner collection room (the highest category except suites).

Did you receive elite benefits?
Complimentary Room Upgrade - Yes.
Early Check In/Late Check Out - Asked for 1 PM check-out and got it (although staff was a bit reluctant)
In-Room Welcome Gift - No.
Two bottles of water - Yes, one still and one sparkling every day. But it doesn't seem based on status.

How are the rooms?
Well-designed and modern. Bedding is way too soft though.

What was good and what was bad?
I loved staff, they consistently strike the perfect balance between offering high-end service and being informal/friendly. Visits to bar were very nice experience.
I didn't like VERY soft bed (it took me some time - and some extra pillows - to find position where my back didn't hurt). Also, I was unable to reach front desk via phone at some times (no one picked up), which is a big no-no for me.

Value for money or Gold Points? Would you return?
Yes. Rate was acceptable for last-minute booking at good centrally located hotel in city such as Copenhagen.
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Old Oct 21, 18, 3:55 pm
  #708  
 
Join Date: Oct 2011
Posts: 73
Radisson Blu Resort & Spa @ Split, Croatia

What is your Club Carlson status?
Gold

Where did you stay?
Radisson Blu Resort & Spa @ Split, Croatia

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes.

Which room did you book and which upgrade did you receive?
Booked a Junior Suite on points for 5 nights in the second week of October and got upgraded to a premium suite - corner room.

Did you receive elite benefits?
Complimentary Room Upgrade - Yes.
Early Check In/Late Check Out - Got 2 PM check-out.
In-Room Welcome Gift - Fruit, nuts and macaroons plate.
Two bottles of water - Yes. But only on the first day. I had to ask to get 2 water bottles a day.

How are the rooms?
Well-designed and modern. Very nice shower. Beautiful sea view from the balcony.

What was good and what was bad?
The premium suite was worth it for the point redemption. Free breakfast was good every day.
The location is far from the old town but it is walkable. We did walk to the town and back one day. The other day we took a taxi for 50 kuna.

Value for money or Gold Points? Would you return?
Yes.
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Old Jan 12, 19, 2:07 am
  #709  
 
Join Date: Apr 2010
Location: Between VIE and BTS
Programs: SK EBS, CC Gold
Posts: 666
What is your Club Carlson status?
Gold

Where did you stay?
Radisson Blu Prado, Madrid

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes. I've had a bit low expectations as this is relatively small property (not typical Blu) in an old building (which can be an issue space-wise) but it turned out to be very pleasant property and I've had a great stay. I would however recommend to go for one of higher room categories as the basic ones seem very compact.

Which room did you book and which upgrade did you receive?
I booked superior room and got upgraded to premium room (basically getting a plaza view, which is nice as most rooms face very narrow streets).

Did you receive elite benefits?
Complimentary Room Upgrade - Yes.
Early Check In/Late Check Out - I arrived at 9:45 and got room straight away (very appreciated!). I did not request late check-out.
In-Room Welcome Gift - An apple.
Two bottles of water - I got one large bottle with my welcome gift + one smaller bottle of water in minibar was marked as complimentary for members. So yes.

How are the rooms?
Comfortable.

What was good and what was bad?
I loved the very comfortable firm bed (unlike supersoft beds at most RBs). Location is also very good.
The only downside was lack of natural light in the room as there was only one relatively small window on the side.

Value for money or Gold Points? Would you return?
I was happy with what I got for my money and I will use the property on my future trips to Madrid.
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Old Mar 5, 19, 7:35 am
  #710  
 
Join Date: Apr 2010
Location: Between VIE and BTS
Programs: SK EBS, CC Gold
Posts: 666
What is your Club Carlson status?
Gold

Where did you stay?
Park Inn Poznan, PL

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes, very much.

Which room did you book and which upgrade did you receive?
I booked standard room and got very nice superior room with a balcony.

Did you receive elite benefits?
Complimentary Room Upgrade - Yes.
Early Check In/Late Check Out - I arrived at 10:00 and they checked me in without any issue. I did not request late check-out.
In-Room Welcome Gift - Yes, fruit platter.
Two bottles of water - Yes, every day.

How are the rooms?
Very nice, especially for Park Inn. Room was spacious and comfortable.

What was good and what was bad?
This is a new property, nicely designed and comfortable. I loved the bed (it seems like Radisson is finally moving away from the super-soft beds). Breakfast offer was also very nice.
Shower cubicle is door-less so it was impossible to not make a mess all over the bathroom floor when taking shower. But that was the only downside.

Value for money or Gold Points? Would you return?
I'm very satisfied with value for money and I would stay again.
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Old Mar 5, 19, 7:39 am
  #711  
 
Join Date: Apr 2010
Location: Between VIE and BTS
Programs: SK EBS, CC Gold
Posts: 666
What is your Club Carlson status?
Gold

Where did you stay?
Radisson Blu Sobieski, Warsaw

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes.

Which room did you book and which upgrade did you receive?
I booked standard room and got premium room with a city view.

Did you receive elite benefits?
Complimentary Room Upgrade - Yes.
Early Check In/Late Check Out - They checked me in when I arrived ~90 minutes before check-in time. Late check-out not requested.
In-Room Welcome Gift - Yes, fruit platter.
Two bottles of water - Yes.

How are the rooms?
I stay at Sobieski regularly, this was the best room I got there so far. It's located in 45 degrees "corners" of the building, giving it rather unusual layout which I loved. Bed is a bit too soft.

What was good and what was bad?
As I always, I enjoyed the food at the restaurant (both dinner and breakfast) and I really loved the room I got this time.
However, service is very cold, especially at restaurants.

Value for money or Gold Points? Would you return?
I stay here regularly, so I'm obviously happy
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Old May 27, 19, 3:49 am
  #712  
 
Join Date: Jan 2014
Location: EIDW
Programs: Aer Lingus Concierge, Radisson Rewards Platinum, BW Diamond, Hilton Silver
Posts: 758
What is your Club Carlson status?
Platinum

Where did you stay?
Park Inn Dresden

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes, good value at 15k/night, everything worked. Elite recognition needs work. Location might not suit everyone as its a tram ride to the Old Town


Which room did you book and which upgrade did you receive?
I booked standard room on points and I got comfort room. Recently refurbished

Did you receive elite benefits?
Complimentary Room Upgrade - yes.
Early Check In/Late Check Out - not needed
In-Room Welcome Gift - Yes, two bottles of water and an energy drink

How are the rooms?
Good size, recently refurbished, clean

What was good and what was bad?
One of the better Park Inn's
Elite recognition needs work, was offered to pay up front for breakfast at check in
WiFi is flaky and limited to 1 device
Room door is not on a spring so needs to be firmly closed behind you

Value for money or Gold Points? Would you return?
15k a night is solid value, but this is Dresden where rooms are much cheaper than most German locations
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