Don't forget 10% cash back for Topcashback for Radisson for the promo
Jul 25, 2012, 8:05 am
#121
Join Date: Nov 2008
Posts: 371
Warning:
Topcashback could NOT award multiple bookings for the same hotel made in a short time.
It would only award cashback for the first or the last booking.
The rest bookings will display as $0 cashback in cashback history.
This is true at least for country inn hotels and has been proven twice.
Of course, as a rule of thumb, we cleared the cache, and clicked through topcashback's link again for a new booking.
Other old cashback websites such as mr rebates or ebates do NOT have such problem.
Topcashback could NOT award multiple bookings for the same hotel made in a short time.
It would only award cashback for the first or the last booking.
The rest bookings will display as $0 cashback in cashback history.
This is true at least for country inn hotels and has been proven twice.
Of course, as a rule of thumb, we cleared the cache, and clicked through topcashback's link again for a new booking.
Other old cashback websites such as mr rebates or ebates do NOT have such problem.
After contacting the customer service three times, finally I got most of the missing ones (except one) posted. Their customer services are fast and responsive. But their tracking/programing system need improvements.
Update 7/31/2012: Several days ago, the customer services made the cashback available.
Today the cashback disappeared again.
POOR topcashback support!
Last edited by milaohu; Jul 31, 2012 at 10:27 am Reason: Updated
Jul 25, 2012, 1:42 pm
#122
FlyerTalk Evangelist
Join Date: Aug 2010
Location: CPH
Programs: UAMP S, TK M&S E (*G), Marriott LTP, IHG P, SK EBG
Posts: 11,083
Yes TCB is very poor at tracking. None of mine were tracked, which is really hopeless.
Jul 27, 2012, 2:36 am
#124
Join Date: Mar 2011
Programs: AA, UA, DL, AS, LH, BA, VS, HHonors, Hyatt, Club Carlson, IHG, Marriott
Posts: 833
Jul 27, 2012, 2:43 am
#125
Join Date: Mar 2011
Programs: AA, UA, DL, AS, LH, BA, VS, HHonors, Hyatt, Club Carlson, IHG, Marriott
Posts: 833
I filed a cashback claim on 06/22 for my missing Park Inn stay. The stay was completed on the 07/07. The claim status now says: "On Hold. We will automaticly submit this to the merchant after 02 Aug 12." It beats me why they have to wait that long to submit the claim after the stay.
Jul 30, 2012, 10:52 am
#129
Join Date: Mar 2012
Location: ATL
Posts: 347
this is all pretty ridiculous. about half of everything i try to buy through TCB results in issues, and i have to spend time submitting claims and following up. I think I am about done with these guys. Their rep was on here giving updates and just disappeared. thumbs down!
Last edited by aviator8; Jul 30, 2012 at 11:07 am
Jul 30, 2012, 12:51 pm
#131
FlyerTalk Evangelist
Join Date: Aug 2010
Location: CPH
Programs: UAMP S, TK M&S E (*G), Marriott LTP, IHG P, SK EBG
Posts: 11,083
this is all pretty ridiculous. about half of everything i try to buy through TCB results in issues, and i have to spend time submitting claims and following up. I think I am about done with these guys. Their rep was on here giving updates and just disappeared. thumbs down!
My stays using TCB are still pending.
Jul 30, 2012, 3:01 pm
#132
Join Date: Mar 2012
Location: ATL
Posts: 347
I know that to some extent this is the nature of the game we play, but if the other click through sites can get it mostly right why can't TCB? It is too bad because they advertise good rates, and I was willing to move my business there but such is life.....
Jul 30, 2012, 3:44 pm
#133
Join Date: Aug 2006
Location: IAD
Programs: DL-Silver; BA-Bronze
Posts: 1,162
Another issue
I actually had a couple of transactions go payable. I was waiting to make one large cash out but a few days ago I noticed a message showing up on the payable transactions that said the following:
Really not too impressed with this service so far. Oh - and I had two referrals disappear as well.
Unfortunately the following transactions can’t be included in your payment as since it became ‘Payable’ there has been a reporting inconsistency for this transaction. Please can you check this later at which point we hope to have it resolved and included in your payout. If you don’t believe you still qualify for this transaction, please click the ‘Cancel Transaction’ button
Jul 31, 2012, 1:04 am
#134
Join Date: Oct 2010
Location: DCA
Programs: MR, SPG, IHG, HH, CC, AA, UA, BA, DL
Posts: 270
One of my referrals just disappeared as well. 
I have tickets open for a number of ClubCarlson bookings which aren't being credited, even though TCB can see that the bookings were made since the confirmation #s are listed among my transactions!
Heaven knows when any of the money owed will actually become payable.
So far TCB has shown a lot of hype, but not much in the way of deliverables. Not really an incentive to keep using them.
I have tickets open for a number of ClubCarlson bookings which aren't being credited, even though TCB can see that the bookings were made since the confirmation #s are listed among my transactions!
Heaven knows when any of the money owed will actually become payable.
So far TCB has shown a lot of hype, but not much in the way of deliverables. Not really an incentive to keep using them.
Jul 31, 2012, 1:12 am
#135
Join Date: Apr 2004
Programs: AA, UA, SQ, VA, QF, AF, BA
Posts: 2,865
Both my referrals disappeared too. One was in the payable section-that was for my husband's Radisson night. The other was for my Conga referral which was in the confirmed section. I was waiting for that one to move to payable then was planning to cash out and be done with it as this mob has just been too unreliable with the tech side of their program. I sent them a support ticket-actually opened up an old one from the first time my husband's referral disappeared. I got an auto-email with my referral link.