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E-Ticket and E-checkin bonus for award tickets ?

E-Ticket and E-checkin bonus for award tickets ?

 
Old Nov 5, 02, 2:59 am
  #1  
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Join Date: Dec 2001
Location: Zurich
Programs: M&M FTL, HHonors Diamond, Langham Elite, SPG Corporate Preferred
Posts: 463
E-Ticket and E-checkin bonus for award tickets ?

I flew on three award tickets in the last 2 months and no bonuses except for the "booking online" bonus have posted so far. I was thinking I get the other bonuses too on award tickets since I save them money by not using paper or a check-in agent...
huegli is offline  
Old Nov 5, 02, 5:32 am
  #2  
 
Join Date: Jul 2001
Posts: 671
Good point here.

But I think you only get bonus for online booking. No bonuses for etket.
Fot echecking you may be able to get miles. Never tried it dough.

You should send an email and ask to get the bonus miles for the e-chking. At least try to.

kooks.
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Old Nov 5, 02, 1:50 pm
  #3  
 
Join Date: Nov 2002
Location: ZRH / MUC / VIE
Programs: M&M basic / happy Wizzair+ user :-)
Posts: 6,480
Hello!

It's simply: The only opportunity to get some bonus miles if you fly with an award ticket is an internet booking (1000 miles).

For earning additional bonus miles (e>check in, e>ticket etc.), you have to travel with a paid ticket.

Greetings from Munich
Patrick
rorschi is offline  
Old Nov 6, 02, 2:07 am
  #4  
 
Join Date: May 2002
Posts: 404
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by rorschi:
Hello!

It's simply: The only opportunity to get some bonus miles if you fly with an award ticket is an internet booking (1000 miles).

For earning additional bonus miles (e&gt;check in, e&gt;ticket etc.), you have to travel with a paid ticket.

Greetings from Munich
Patrick
</font>

First of all welcome to FT, Patrick.

Starting your first post here with the words "it's simple" is quite courageous (or shall I say cheeky?). Quite often, and I believe in this case too, it's not that simple. If you go by the rules, I would agree that these extra bonuses for e-ticketing and e-checking are only granted on paid flights. However I ahve often realised in the past - with LH, LX, OS, BA and others - that these rules are sometimes not fed properly into the computer system, and thus I ended up receiving such bonuses on award flights. And I suppose this is what the question here is about: will the bonus miles show up or not when using awards with e-ticket and e-checkin. Maybe not that simple. We'll see at the end of each month.
HajoFlyer is offline  
Old Nov 6, 02, 2:14 am
  #5  
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Join Date: May 1998
Location: CH-3823 Wengen Switzerland
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I only travel SWISS (and former Swissair and Crossair) on/with award tickets (never with paid tickets, I earn the miles with my credit cards, etc).

And, so far (latest award flight July 2002), I only got the on-line booking miles credit, never any credits for e-ticket and/or e-checkin.
Rudi is offline  
Old Nov 6, 02, 6:13 am
  #6  
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Join Date: May 1998
Location: Munich, Germany
Posts: 414
Yes, we still get 500 miles per segment. It is not necessary to check in at the machine.

My experience:

Award e-ticket (booked via internet), travel Aug 2nd and 5th 2002, check-in at the counter (machine did not work):

1. They gave me only the 1,000 online booking miles.

2. I called them twice and explained them, that they owed my 2,000 additional miles (4 segments).

3. 8 weeks later I got the miles. Strange remark on my statement: "e-checking"!!!


EDITED DUE TO SWISS-LURKER

CF: http://www.flyertalk.com/forum/Forum40/HTML/000905.html

[This message has been edited by michilo (edited 11-07-2002).]
michilo is offline  
Old Nov 6, 02, 9:07 am
  #7  
 
Join Date: Feb 2002
Location: Montreux CH
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Michilo, I do recall calling Qualiflyer in Geneva about free Award tickets booked as an e&lt;ticket, and was told that no miles would be awarded for either e&lt;ticket segments or e&lt;check-in. Only the 1,000 miles online booking bonus.
Concerto is offline  
Old Nov 6, 02, 10:31 am
  #8  
 
Join Date: Nov 2000
Location: Lisbon
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Concerto:
was told that no miles would be awarded for either e&lt;ticket segments</font>
Concerning e&lt;ticket, I've just confirmed the situation with Qualiflyer. No miles with a companion (award) ticket.

I called Qualiflyer to claim missing miles on a paid e&lt;ticket because i flew 3 segments and only got 1000 miles.
Surprise, surprise. Since 2 segments were flown same day, they say that i can only get 1 credit (500 miles) for those 2 segments. This is strange because those flights had different numbers. Where can i find that rule? Were you aware of it?


------------------
rucas0
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Old Nov 6, 02, 11:20 am
  #9  
 
Join Date: Jul 2001
Posts: 671
rucas0,

This is not true at all!! http://www.flyertalk.com/forum/eek.gif

You should get this 500 miles for the segment. Even if you had 10 paid segments in one day, you should get 500 bonus miles per segment.

Send them an email or better a fax with your boording passes and ask for the credit, they have to honnor the rules.!

kooks.

kooks.
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Old Nov 6, 02, 11:53 am
  #10  
 
Join Date: Jun 2002
Location: EU
Posts: 210
Hi I have made the same experience, the 500 bonus miles hardly ever get credited. I fly at least 4 segments per week, mostly eticket and always using the selfcheckin service if available, have seem few of these 500 mile post to my account.

PA

PS I have been following this board for a while and finally found time to retrieve my PW so I can post. Have been impressed by the info / advice posted here!
padams is offline  
Old Nov 6, 02, 12:16 pm
  #11  
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gruezi padams and welcome as a now active poster to 'our' board!
Rudi is offline  
Old Nov 6, 02, 2:27 pm
  #12  
 
Join Date: Jun 2002
Location: EU
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Merci vielmahls Rudi

padams is offline  
Old Nov 7, 02, 12:41 am
  #13  
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Join Date: May 1998
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Concerto and rucas0: I would call them again and invite them to read their rules. They can be found at

EDITED DUE TO SWISS-LURKER

CF: http://www.flyertalk.com/forum/Forum40/HTML/000905.html

But, I agree, I have the impression that they are not aware of their own rules. BTW emailing to QF does not seem to make sense. That's my experience.



[This message has been edited by michilo (edited 11-07-2002).]
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