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-   -   Error trying to find award availability? (https://www.flyertalk.com/forum/qatar-airways-privilege-club/2192374-error-trying-find-award-availability.html)

trixter Apr 17, 2025 2:34 pm

Error trying to find award availability?
 
Seeing a rather weird issue where I'm trying to find award fares. I'm logged in and put in my details (departure and arrival cities, one way, and the date, checked the "book with avios" box) and click search. I then get presented with a calendar with the number of points, but when I click on any date and then next, it reloads the calendar, and then all of a sudden, there's nothing available. I click next again, and it reloads and gives me dates with points again, but this time, the points are lesser. However, I can never go beyond this screen.

Seeing this issue on Safari and Chrome. Is it just me? Is there a way around this? Thanks!

Dr. HFH Apr 17, 2025 7:27 pm


Originally Posted by trixter (Post 37032755)
Is it just me?

It's happened to me, too. No idea what the problem is or if there is a workaround. I don't have the time or the patience to deal with it, so I just wait a few hours then try again. That usually does it. If not, I rinse and repeat.

Penguinmoon Apr 17, 2025 7:39 pm

I find everything about their app and website overly wonky. Sometimes it works, sometimes it doesn't. As mentioned above, wait, try again usually is the best fix. If it is something urgent, I will text the WA PLAT Team, they are usually responsive and helpful.

trixter Apr 17, 2025 8:07 pm


Originally Posted by Dr. HFH (Post 37033184)
It's happened to me, too. No idea what the problem is or if there is a workaround. I don't have the time or the patience to deal with it, so I just wait a few hours then try again. That usually does it. If not, I rinse and repeat.

Thanks for the DP, guess I will just have to keep trying...


Originally Posted by Penguinmoon (Post 37033198)
I find everything about their app and website overly wonky. Sometimes it works, sometimes it doesn't. As mentioned above, wait, try again usually is the best fix. If it is something urgent, I will text the WA PLAT Team, they are usually responsive and helpful.

Sadly, I'm not a PLAT member, so won't be able to get help there

g888 Apr 20, 2025 1:29 pm

Still only seeing a calendar
 
Same issue as previously - log in and keeps just showing a calendar but no flights

trixter Apr 20, 2025 1:39 pm


Originally Posted by g888 (Post 37037735)
Same issue as previously - log in and keeps just showing a calendar but no flights

Did you ever get it resolved? I tried at different times and sometimes, it shows up

Etcd21 Apr 23, 2025 2:43 pm

having same issue- will not allow me to select calendar dates at all

Mjcek Apr 29, 2025 12:39 am

Works for me on the Iphone app to see award availability, but when I go on the website on a computer the calendar just keeps showing up and wont advance to show the actual flights.

Quite annoying for sure....I tried clearing cookies on the computer and everything with no luck.


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