No cold beer on QR - "787 doesn't have a fridge"
Mar 18, 23, 7:52 am
#1
Original Poster
Join Date: Nov 2007
Location: PVG
Programs: SK*G, QR*G
Posts: 512
No cold beer on QR - "787 doesn't have a fridge"
Had several QR flights in economy recently, and the beer is always not cold. Yesterday it was especially warm, so I sent it back out, and asked them why they don't have cold beer. They replied that the 787 doesn't have a fridge, so they don't have cold drinks.
This might just be the final nail in the coffin that makes me leave QR! But I wonder, do other airlines with 787 have a fridge/cold beer?
This might just be the final nail in the coffin that makes me leave QR! But I wonder, do other airlines with 787 have a fridge/cold beer?
Mar 18, 23, 8:03 am
#2
Join Date: May 1998
Location: australia
Posts: 5,723
Mar 19, 23, 12:53 am
#3
Join Date: Nov 2006
Location: MEL
Programs: DL, QF, QR Gold, MR Lifetime Gold
Posts: 6,905
In all my years on FT, this is the first time I've heard the beer temperature being a reason to divorce an airline. (I'm not arguing against it; it's a personal preference / decision)
Mar 19, 23, 2:34 am
#4
Join Date: May 2015
Location: SIN
Programs: LH HON, SQ TPPS, QR PLAT, EK SILVER, VN TITANIUM, HHilton Gold, Hyatt Explorist, Marriott Titanium
Posts: 111
Even if they don’t have a fridge on board they should be able to provide chilled beer. A fridge is not available in every airplane. And usually they cater everything pre chilled and for stuff that need remain cool they have insulated carts and dry ice on board.
Mar 19, 23, 5:45 am
#6
Original Poster
Join Date: Nov 2007
Location: PVG
Programs: SK*G, QR*G
Posts: 512
Also, they don't bring beer on the drink trollies (happens on all my recent flights). They say they will come back with it, and it normally takes half and hour to and hour. Last few times I'm waiting with my food for the drinks, and food is cold when i finally get the (warm) beer.
Mar 19, 23, 6:07 am
#7
Join Date: Aug 2005
Location: BKK
Programs: Mucci Chevalier de la Brosse a Cheveux Dore, SK *GfL, BA Gold, WY G, HH DIA, IC Plat Amb., Hertz PC
Posts: 3,213
I do understand your pain - on my last several flights in F the champagne has been lukewarm as well, and I have sent it back. In stark contract, my MH J flights last week had ice cold beer on the BKK-KUL sectors !
Oct 2, 23, 8:25 am
#9
Original Poster
Join Date: Nov 2007
Location: PVG
Programs: SK*G, QR*G
Posts: 512
Update. I just flew 777 from mnl and the beer was very nice and cold! A very good Stella!
I tried again on the connecting OSL 787 flight and only got warm beer that I sent back out.
So I'm thinking that I could add a connection in a city where they fly planes with a fridge. The 777 has it it seems? What about a380? I should book to a city where I'm sure to avoid the 787 or 350, and preferably where I can get a oneworld or star alliance connecting flight.
I tried again on the connecting OSL 787 flight and only got warm beer that I sent back out.
So I'm thinking that I could add a connection in a city where they fly planes with a fridge. The 777 has it it seems? What about a380? I should book to a city where I'm sure to avoid the 787 or 350, and preferably where I can get a oneworld or star alliance connecting flight.
Oct 2, 23, 10:29 am
#11
Join Date: Aug 2007
Location: Spitalfields, London
Programs: BA Gold, KFC 'The Colonel's Club' Palladium tier, Mucci des Visions Clestes du Nord-Pas-de-Calais
Posts: 2,071
I flew on a BA 788 LHR-AUS and I saw a fridge in the galley, it was so effective the champagne had ice particles in it! So I would've thought that QR would have a fridge too...?
Oct 2, 23, 11:17 am
#12
Join Date: Dec 2006
Location: NRT / HND
Programs: AA EXP, NH Plat, Former UA 1K
Posts: 5,401
Had several QR flights in economy recently, and the beer is always not cold. Yesterday it was especially warm, so I sent it back out, and asked them why they don't have cold beer. They replied that the 787 doesn't have a fridge, so they don't have cold drinks.
This might just be the final nail in the coffin that makes me leave QR! But I wonder, do other airlines with 787 have a fridge/cold beer?
This might just be the final nail in the coffin that makes me leave QR! But I wonder, do other airlines with 787 have a fridge/cold beer?
Oct 3, 23, 4:38 am
#13
Join Date: Dec 2011
Location: BRS
Programs: BA Gold, Hilton Diamond
Posts: 4,759
Why not just ask for ice? I'm not talking US style of a 99:1 ratio of ice to drink but a few cubes should bring the beer to a palatable temperature - rather than returning the beer to the FA whilst sat in economy like you're at a Roman banquet.
Oct 3, 23, 7:39 pm
#15
Join Date: Mar 2023
Location: Monserate Winery
Programs: QR Gold, PA Lifetime Clipper Club
Posts: 70
After a few meals are defrosted and served, they can put some beers in the freezer. :-) I had a freezer in my landrover when I toured for months at a time around East and Southern Africa(over 7 years years). No point in suffering in the bush. With QR premium fares, kind of makes you wonder why they can't make a plan.
