How to contact Qatar from abroad
Aug 25, 2021, 9:21 am
#1
Original Poster
Join Date: Aug 2021
Location: Ont
Posts: 2
How to contact Qatar from abroad
Hello I need to contact Qatar from abroad and I am in Seychelles right now. Is there any free option or online chat? I don’t want to be charged for international calls. I am from canada
Aug 29, 2021, 6:57 am
#5
Join Date: Dec 2011
Location: BRS
Programs: BA Gold, Hilton Diamond
Posts: 4,985
You can tweet them @QRSupport although I've had mixed results sometimes they reply quickly other times I've waited weeks
Aug 29, 2021, 7:41 am
#6
Join Date: Nov 2010
Location: Seattle
Programs: AS MVPG 75K
Posts: 2,574
The inconsistency here is pathetic considering the areas Qatar shows their strengths. Every time I've tried to get in touch with Qatar over phone on the U.S. numbers, I've either had an "all circuits are busy" or "this number is disconnected or no longer in service" error. I have always been able to get in touch with them over twitter DM, with responses varying from an hour to a day. But always competent and solution-oriented.
Aug 29, 2021, 7:55 pm
#7
Join Date: Jan 2006
Location: SFOSJCOAK
Programs: AA-EXP & 1MM+, AS, MR-LTT, HH Gold
Posts: 7,576
I tried the US 1-800 # twice and gave up. Wait time was unbearable, like over 3 hours (I was working while waiting). But still ..
Above aside, QR's service in other areas exceeded my expectation. e.g. left phone on first flight (to DOH), then connected to MAD. After deplaned in DOH, realized phone missing and immediately reported. Long story short. The whole thing was very professionally handled. They found phone and delivered it to MAD terminal office. We went there and picked it up (everything in original porch was intact)!
Sorry a bit OT.
Above aside, QR's service in other areas exceeded my expectation. e.g. left phone on first flight (to DOH), then connected to MAD. After deplaned in DOH, realized phone missing and immediately reported. Long story short. The whole thing was very professionally handled. They found phone and delivered it to MAD terminal office. We went there and picked it up (everything in original porch was intact)!
Sorry a bit OT.
Sep 1, 2021, 12:06 am
#8
Join Date: Apr 2004
Location: Phuket, Thailand
Programs: Marriott Titanium, Hilton Gold, Qatar Gold, Delta MM
Posts: 136
I've had the fastest response time by calling the Singapore number. After that, the Canadian number has been ok (but it's not open 24 hours). I use Skype and the cost is free for US and Canadian 1-800 calls and quite reasonable for Singapore.