AKL Route Cancelled - Business Class Honoured ?
 

I haven't had the email yet, but the app and website is confirming that our flight to AKL has been cancelled and now Qatar are only flying 2 x week via DOH and HKG with Cathay.
Here's the thing... we're on a promo I fare and the website is showing that I fares are only business class to HKG then its economy on Cathy to Auckland.

Before I phone up to try and sort this out, does anyone know if they should be honouring the fact we booked business class all the way through to Auckland?

Ultimately QR can just refund your ticket, which I suspect will be cheaper for them than to rebook you on (more expensive) business fares all the way through. I wish you good luck but this will be a fight. Are you permitted to enter NZ currently (just want to make sure)?

Thanks for that. We're NZ citizens trying to get home.
Word on the street is that further change is likely, so I'm not going to rush into anything just yet, plus I still haven't had an email from them.

Ok, good luck. When is this for? Probably not much point doing anything too early, as that could get changed again.

We only booked 10 days ago and this is the second cancellation :s
Current booking is for Nov 30th.

Just seems so odd that Qatar have gone from recently increasing their current NZ schedule to withdrawing altogether.

So I've finally managed to get onto the app and we've not got confirmed flights, back to the original EDI-DOH-AKL but on a different day and with a tech stop in Brisbane.
The Qatar website is still showing the EDI-DOH-HKG-AKL routing, so who knows what's going to happen!

You asked the right question. Nobody, including QR knows whether QR will be flying to EDI or AKL in November.
Too early to tell.

True, but it's not like the demand isn't there.

In the same boat as you (except ex-LHR not EDI), gave them a call to shuffle things around as the new flights they had proposed had a 23:45 stopover in DOH... Now confirmed onto LHR-DOH-(BNE)-AKL. Looks like the 3x weekly DOH-(BNE)-AKL is the proposed winter schedule, so hoping that we might be able to actually take these flights!

Coincidently I think we might on the same DOH-AKL flight on the 30th November.

We were booked on 30th Nov but got shifted to the 3rd with the new flight numbers and Brisbane tech stop.

I don't understand why the website doesn't show these flights though? All the website has is the hideous route via HKG with the crazy transit times.

I've got a funny feeling we're going to get bumped to a LHR departure.

I suspect you’ll find out in precisely two months time.

30 Sep (ExecTraveller AU)---> Qatar Airways goes non-stop to Auckland, extends Brisbane flights

Although it was cancelled yesterday, I expect (hope) EDI continues while there's still no real indication of EK restarting.

thank you :d