Qatar cancelled my flight - do they have to rearrange?
May 8, 2020, 12:48 am
#16
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Original Poster
Join Date: Feb 2013
Posts: 35
They offered train, but I am not prepared to risk the public transport.
There is a flight with KLM London to Cardiff, but they refuse ot book me on it as it is not a partner. I thought they had to book me on ANY alternative flight.
There is a flight with KLM London to Cardiff, but they refuse ot book me on it as it is not a partner. I thought they had to book me on ANY alternative flight.
May 8, 2020, 1:16 am
#17
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Join Date: Mar 2002
Location: Canada, USA, Europe
Programs: UA 1K
Posts: 31,452
No they don't. In your shoes, I would get to London and then rent a car. Either QR or your travel insurance will pick up that cost (which can't be that great anyway.)
May 8, 2020, 1:39 am
#18
Join Date: Jan 2017
Posts: 331
The main problem here is that currently there seems to be no commercial flights operating on any airline from anywhere to Cardiff, so your best bet is to get a flight to London and then arrange (possibly in cooperation with QR) some other (ground) transportation to your final destination.
May 8, 2020, 3:05 am
#20
Join Date: Jan 2016
Location: LON
Programs: BAEC
Posts: 3,911
They have offered to pay for the train, yet you say they have refused to pay your costs to Cardiff.
You say that you are not prepared to take public transportation (train) yet you're prepared to take a long haul flight.
I think in the circumstances QR are being more reasonable, and they are providing a remedy to get you to your original destination at a time when there are few commercial flights to Cardiff.
You say that you are not prepared to take public transportation (train) yet you're prepared to take a long haul flight.
I think in the circumstances QR are being more reasonable, and they are providing a remedy to get you to your original destination at a time when there are few commercial flights to Cardiff.
May 8, 2020, 4:46 am
#22
Join Date: Feb 2006
Location: GSO/HAM
Programs: UA MM, Hilton Diamond
Posts: 280
Hijacking this thread to find an answer to my problem
Flights to my final destination KBP from PHL are also cancelled. Does anybody know if they would be willing to fly me to ORD or DFW on AA to catch the DOH flight and then change the final destination to any other airport in Europe ( preferably FRA or MUC ) ? Or would I need to cancel and book a completely new reservation ? Would hate that as I got a deal on the PHL-KBP flight in Q Suite
Thank you
Flights to my final destination KBP from PHL are also cancelled. Does anybody know if they would be willing to fly me to ORD or DFW on AA to catch the DOH flight and then change the final destination to any other airport in Europe ( preferably FRA or MUC ) ? Or would I need to cancel and book a completely new reservation ? Would hate that as I got a deal on the PHL-KBP flight in Q Suite
Thank you
May 8, 2020, 5:05 am
#23
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Join Date: Mar 2002
Location: Canada, USA, Europe
Programs: UA 1K
Posts: 31,452
Hijacking this thread to find an answer to my problem
Flights to my final destination KBP from PHL are also cancelled. Does anybody know if they would be willing to fly me to ORD or DFW on AA to catch the DOH flight and then change the final destination to any other airport in Europe ( preferably FRA or MUC ) ? Or would I need to cancel and book a completely new reservation ? Would hate that as I got a deal on the PHL-KBP flight in Q Suite
Thank you
Flights to my final destination KBP from PHL are also cancelled. Does anybody know if they would be willing to fly me to ORD or DFW on AA to catch the DOH flight and then change the final destination to any other airport in Europe ( preferably FRA or MUC ) ? Or would I need to cancel and book a completely new reservation ? Would hate that as I got a deal on the PHL-KBP flight in Q Suite
Thank you
May 8, 2020, 5:10 am
#24
Join Date: Feb 2006
Location: GSO/HAM
Programs: UA MM, Hilton Diamond
Posts: 280
I know that I have to get in touch with them. Am on the road all day for the next 9 days and there is just no way to get hold of them as they are only operating until 6pm here in the US. That's why I am trying to find out if anybody has had a similar experience . Thank you
May 8, 2020, 6:24 am
#25
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Join Date: Mar 2002
Location: Canada, USA, Europe
Programs: UA 1K
Posts: 31,452
I know that I have to get in touch with them. Am on the road all day for the next 9 days and there is just no way to get hold of them as they are only operating until 6pm here in the US. That's why I am trying to find out if anybody has had a similar experience . Thank you
May 8, 2020, 12:31 pm
#26
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Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: TK Elite Plus,BAEC GGL,ITA Executive, AFKL Gold,QR Gold,HH Diamond,Bonvoy Gold,ALL Gold
Posts: 14,185
Hijacking this thread to find an answer to my problem
Flights to my final destination KBP from PHL are also cancelled. Does anybody know if they would be willing to fly me to ORD or DFW on AA to catch the DOH flight and then change the final destination to any other airport in Europe ( preferably FRA or MUC ) ? Or would I need to cancel and book a completely new reservation ? Would hate that as I got a deal on the PHL-KBP flight in Q Suite
Thank you
Flights to my final destination KBP from PHL are also cancelled. Does anybody know if they would be willing to fly me to ORD or DFW on AA to catch the DOH flight and then change the final destination to any other airport in Europe ( preferably FRA or MUC ) ? Or would I need to cancel and book a completely new reservation ? Would hate that as I got a deal on the PHL-KBP flight in Q Suite
Thank you
If the PHL leg is cancelled;
Qatar started to codeshare the Chicago-Philadelphia route of AA so they might rebook you on AA to ORD. However, you would be limited to the flights that QR codeshare on the PHL-ORD route.
If the KBP leg is cancelled;
In normal conditions, Qatar allows you to rebook within the 500 mile perimeter of your destination. FRA or MUC would not be possible, however, Warsaw, Bucharest and Moscow are possible destinations that you could rebook on.
May 8, 2020, 12:46 pm
#27
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Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
There is no requirement in the Regulation that carriers rebook onto other carriers, even when the jurisdictional requirement is met.
The EC has further provided recent Guidance to the effect that Section 8 rebooking is met if the carrier refunds. If QR offers LHR and OP can get himself to Cardiff, that seems to be the easiest. If he does not want to take a train, he could rent a car (and clean it thoroughly himself for his own peace of mind). His travel insurance may cover that, but that will be down to the terms of the policy.
May 8, 2020, 2:10 pm
#28
Join Date: Feb 2006
Location: GSO/HAM
Programs: UA MM, Hilton Diamond
Posts: 280
Which legs are cancelled?
If the PHL leg is cancelled;
Qatar started to codeshare the Chicago-Philadelphia route of AA so they might rebook you on AA to ORD. However, you would be limited to the flights that QR codeshare on the PHL-ORD route.
If the KBP leg is cancelled;
In normal conditions, Qatar allows you to rebook within the 500 mile perimeter of your destination. FRA or MUC would not be possible, however, Warsaw, Bucharest and Moscow are possible destinations that you could rebook on.
If the PHL leg is cancelled;
Qatar started to codeshare the Chicago-Philadelphia route of AA so they might rebook you on AA to ORD. However, you would be limited to the flights that QR codeshare on the PHL-ORD route.
If the KBP leg is cancelled;
In normal conditions, Qatar allows you to rebook within the 500 mile perimeter of your destination. FRA or MUC would not be possible, however, Warsaw, Bucharest and Moscow are possible destinations that you could rebook on.
May 8, 2020, 3:03 pm
#29
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Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: TK Elite Plus,BAEC GGL,ITA Executive, AFKL Gold,QR Gold,HH Diamond,Bonvoy Gold,ALL Gold
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May 8, 2020, 4:54 pm
#30
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Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
Do not settle for a voucher. Flights cancelled means that you are entitled to a refund. Making 0% interest loans is a poor practice, especially here where you have no way of knowing what routes and frequencies will operate when you do want to fly again.